We love it there. Best icecream and boboa ever. Plus it's affordable

Kremo Ice Cream
Kremo Ice Cream at a glance
Customers generally praise Kremo for its affordable, flavorful rolled ice cream and boba tea, noting the clean store environment and fresh toppings. However, some reviewers criticize the service experience, citing slow wait times, rude staff interactions, and a lack of greeting upon entry. Additional complaints include the inconvenient requirement to pay at separate registers for waffles and ice cream, which prevents combining the items, and concerns about specific flavors lacking authentic taste or being overly sweet.
- Google rating: 4.5 out of 5 from 44 reviews (80% five-star).
- Reviews on this page: 44 Google reviews (37 with written comments, 4 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 6, 2026.
- Service: Bubble Tea Shop serving Columbia, South Carolina.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
I go here maybe twice a week and have had good experiences up until tonight. We came in around 8:30pm and it was a little busy, didn’t get greeted until 8:40ish and was told they stopped serving ice cream at 8:30pm. That’s fine but why make us wait 10 minutes to tell us?
They didn't know their job and the employee was rude. I dont recommend any one to go there
Excellent ice cream!
Good rolled ice cream
We enjoyed it.
Wow!! First time trying this place. Absolutely best for taste and price. Fyi.. Try biscotti with caramel and toasted coconut!!
I walked in and instantly didn’t feel welcomed. Me and my friends walked in excited to try Kremo because we love roll ice cream. But upon entry we instantly felt like we didn’t belong, no one greeted us I had to greet the workers , no one moved as well to serve us, it just was weird energy and I don’t understand why. But I will no longer be going here at all.
I only wished they had bananas. But this place is the place to go to for icecream
Many great flavors! I really enjoyed this and Gong Cha at the same time. I would recommend it if you want ice cream in the 5 Points area that isn't overly sweet but very flavorful. The ice cream isn't as fluffy as regular ice cream but is so much richer.
- Order type: Dine in
- Meal type: Other
- Price per person: $1–10
- Recommended dishes: Rolled Ice Cream
Business details
- Address: 701b Santee Ave, Columbia, SC 29205
- Phone: (803) 764-4655
- Website: facebook.com
- Service area: Columbia, SC