I had a great experience.

Kri-Zia's SkinCare & Lashes
Kri-Zia's SkinCare & Lashes at a glance
Google reviewers rate the salon five stars, noting that the owner responds to nearly all feedback. Clients frequently praise the professional, clean environment and the detailed explanations provided during lash extensions, facials, and waxing services. Many describe the pricing as fair and the results as customized to their specific needs. However, a recurring criticism in low-star reviews involves inconsistent application between eyes and limited longevity of the extensions, despite the generally positive reception of the staff's attentiveness and communication.
- Google rating: 5.0 out of 5 from 115 reviews (98% five-star).
- Reviews on this page: 115 Google reviews (105 with written comments, 5 with photos).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: October 22, 2026.
- Service: Eyebrow Studio serving Winter Haven, Florida.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 105 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was very professional and knowledgeable and the atmosphere was very clean and inviting.”
“She did a wonderful job and has definitely gained a new client.”
“I highly recommend her services to anyone looking for”
“I got my lashes done for the first time and she explained every step of the process and chose lash placements and sizes that complimented my eye shape.”
“affordable prices and she makes you feel very welcomed”
“Krizia was friendly, personable, and genuinely welcoming.”
“Always tells you each process she is doing and if you have questions with aftercare, she answers your calls or texts right away.”
People customers mention
- Krizia 27 reviews
- Brazilian 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
It looks like two different people did work on either one of my eyes. They don't match. This is not the first time this has happened. One eye is usually much fuller than the other. It's like two different types of lashes were used on each eye. Then you have to pay the same amount you pay other places and the work doesn't last. I went back and had her try to fix this. And put more volume on the other side. And all those lashes fell out in 2 days. It's a waste of money to get lashes here.They don't last, and they look crazy. She's not answering my text regarding fixing it either. So I've been forced to leave a review.
Thank you for your feedback. I’m sorry to hear that you were unhappy with your lashes After you contact me regarding your concerns I scheduled you a complementary correction appointment and made every effort to address the fullness and symmetry issues that you mentioned. Unfortunately, despite those efforts, we were unable to achieve a result that met your expectations. I also want to apologize . If it seemed like I was not responding to your messages. I recently switched phone carriers and have been experiencing some delays in receiving text messages which affected my abilities to respond as quickly as I normally would. I value every client and always strive to provide quality service and address concerns if they arise. while I am disappointed that the service did not meet your expectations, I appreciate your feedback and wish you the best
I am so happy I decided to go with Krizia for my lash extensions. She did a wonderful job and has definitely gained a new client. She was very professional and knowledgeable and the atmosphere was very clean and inviting.
Thanks Ms Johnson- I look forward to serving you again soon! 🥰
Krizia is wonderful. She’s professional, kind, and gentle. I moved here recently from Colorado and she is my lash person for life. They look perfect. I’m so happy that I found her.
Thanks Shawn- I’m glad to be apart of your Florida experience 😊
Kri-Zia is fun, and a job well done !! Thanks so much. See you in a few weeks.🥳💜✌️
🥰🥰🫡yes mam-
Very professional and welcoming, Knowledgeable it made me feel so comfortable. Loved the experience will definitely be booking again!!!
We appreciate your support
Krizia is awesome! She’s professional and meticulous with strong customer service skills. She’s a very knowledgeable aesthetician who does fabulous Lashes. Her prices are very fair across the border. In addition to my lashes, I also do facials there and have been really happy with the results. I highly recommend her.
😁 thanks Sheri, you are a GEM 💎
Krizia was amazing to work with! I got my lashes done for the first time and she explained every step of the process and chose lash placements and sizes that complimented my eye shape. Based on my experience I will absolutely be going back for lashes and many other services she offers.
Thanks 😊
I always have amazing experience with Krizia The environment was clean, welcoming, and very professional. She took her time explaining the process and made sure I was comfortable throughout my service. My lashes/facial/waxing results were beautiful and exceeded my expectations. You can tell she truly cares about her clients and her work. I highly recommend her services to anyone looking for
- Price assessment: Great price
- Services: Leg hair removal, Hydradermabrasion/HydraFacial, Eyebrow beautification, Brazilian waxing, Eyebrow waxing, Basic facial, Lip hair removal, Chin waxing, Arm hair removal, Waxing, Underarm hair removal, Anti-aging facial
Dear Leesa Joissaint Estinval, thank you so much for your wonderful review and for giving us FIVE stars! We are thrilled to hear that you always have an amazing experience at Krizia's Skin Care & Lashes. We're glad our clean, welcoming, and professional environment made you feel comfortable. It's fantastic to know that your lashes, facial, and waxing results exceeded your expectations. We truly care about our clients, and it means a lot to us that you noticed that. Your high recommendation is greatly appreciated. We look forward to welcoming you back soon for more pampering and top-notch service!
Always excellent service. I’ve never been there & haven’t been to sleep. Krizia is just that excellent hands on. Would & do highly recommend her services
- Price assessment: Great price
- Services: Underarm hair removal
Thank you so much, Joyce Tillman, for your wonderful FIVE-star review! We are thrilled to hear that you've always received excellent service at Krizia's Skin Care & Lashes. It's wonderful customers like you who continue to inspire us to give our best every day. We're delighted to have earned your recommendation and look forward to welcoming you back soon!
Business details
- Address: 1750 Havendale Blvd NW, Winter Haven, FL 33881
- Phone: (863) 288-5618
- Website: kriziaskincare.com
- Service area: Winter Haven, FL