PET SERVICES · EVERETT, WA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%14+2.1Craft & service 20%10+2Value 10%10+1Momentum 8%74+5.9Track record 7%71+5Accountability 5%39+2Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.24SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%14+2.1Craft & service 20%10+2Value 10%10+1Momentum 8%74+5.9Track record 7%71+5Accountability 5%39+2Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.24SCOREKristi's Grooming
Better than 10% of pet services · #36 of 40
4.6★231 Google reviewsGoogle star rating as shown on Google Maps.
4.69★last 12 monthsAverage stars on reviews from the last 12 months only.
11.1%1–2★ in 2 yrs (avg 5.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
21%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Kristi's Grooming for dog ear cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 55/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog ear cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 15
All 3 Google reviews tagged “Dog ear cleaning”
★★★★★ Paul · Edited a month ago
Our baby Nala loves going and always looks great coming back from Kristi's
Dog ear cleaningDog groomingDog full service grooming
★★★★★ Constance · Edited a year ago
I see from reviews that a few people have had negative experiences. I think this can happen but it would be rare at Kristi's grooming. For example, I went to a posh restaurant, very expensive, not long ago, and the salad and entree were both BORING beyond belief. So disappointed, yet mostly they get rave…
Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
★★★★★ Frank · 4 months ago
Rating only, no written review.
Dog ear cleaningDog anal gland expressionDog grooming
vs category
Blue = Kristi's, grey = pet services average
Rating over time
Price
Not enough reviews with a price yet.
Great price 38%Reasonable 62%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%14+2.1Craft & service 20%10+2Value 10%10+1Momentum 8%74+5.9Track record 7%71+5Accountability 5%39+2Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
16
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
14
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
10
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
10
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
74
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
71
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
39
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+7 / −3
Professionalism
+8 / −4
Responsiveness
+6 / −0
Punctuality
+0 / −0
Value
+6 / −3
