Photographer · Escondido, CA · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%94+14.3Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#102 of 201 photographersiPosition by Experts Score among all companies we track in this category. · better than 50%
5.0★★★★★115 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Kristin Rachelle Photography five stars based on 115 reviews, with the owner responding to 93 percent of feedback. Clients frequently praise the photographer’s punctuality, clear communication, and ability to make families and children feel comfortable during sessions. Services include family portraits, senior photos, newborn shoots, and commercial work, often conducted at beach locations. Reviewers note that the final images are high quality and well-edited, while the process remains flexible and stress-free for out-of-town visitors and local residents alike.
Google rating: 5.0 out of 5 from 115 reviews (100% five-star).
Reviews on this page: 115 Google reviews (112 with written comments, 17 with photos).
Owner responses: the business replied to 93% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: value.
Kristin Rachelle PhotographyPhotographers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kristin Rachelle Photography: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kristin Rachelle Photography: 99/100 on this factor. Category median: 99.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kristin Rachelle Photography: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kristin Rachelle Photography: 94/100 on this factor. Category median: 100.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kristin Rachelle Photography: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 62.–
–
Bar = this company · dark tick = category median.
Star ratings
115 Google reviews we collected
5.0of 5
5 stars115100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 112 written reviews
99%praise
Praise14999%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price425%
Reasonable1275%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4228%
Would recommend3322%
Speed & response3121%
Quality & results1812%
Communication1711%
Honesty & trust75%
Price & value21%
What customers talk about
We read 112 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was so professional, and kind throughout the whole process.”
“I would highly recommend Kristin to anyone looking for a photographer who is understanding, professional, and easy going.”
“She was Extremely responsive and easy to work with.”
“We had such a wonderful experience with Kristin Rachelle Photography!”
“She worked with me to find a great location that matched my vision, was super communicative and made me feel comfortable and safe!”
“The photos turned out stunning, and she captured genuine smiles we’ll treasure forever.”
“Her transparency regarding pricing and policies was refreshing, and overall, she delivered a top-notch service.”
People customers mention
Diego13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Kristin Rachelle Photography for 2 kinds of job. Pick one to see what they paid and said.
KKristine5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
We had such a wonderful experience with Kristin Rachelle Photography! Kristin was a pleasure to work with and made everyone feel at ease. The photos turned out beautifully, and I'm so happy we chose her to capture these memories. I highly recommend her!
Reasonable priceFamily and group
SSilver1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
It was a pleasure to work with Kristin on our commercial project. She highlighted all the things we wanted and captured what our business was about. Thank you
Reasonable priceService not listed
LLara3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We visited CA from the Midwest and found Kristin to do our photos on the beach. I scheduled the short session because of my inattentive and rambunctious children and she was excellent at managing them. We got smiles out of the kids that made them look like they actually like each other! The pictures are magical. If…
Reasonable priceFamily and group
CCharlie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I loved working with Kristen Brown. I came from out of town because I wanted to take photos by my grandmothers house. Kristen was so supportive. She worked with me to find a great location that matched my vision, was super communicative and made me feel comfortable and safe! The photos also turned out amazing and matched the view I wanted!
Reasonable priceSenior class photography
CChristine7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Kristin captured our family beautifully! We weren't sure how she would be able to get our camera-shy family members to feel comfortable but she just made everyone feel so at ease... And we ended up with amazing pictures! Thank you so much!
Reasonable priceFamily and group
BBarb6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Kristen was amazing! She was very fun and she had everybody in our family at ease. We had a lot of fun taking the pictures. They came out amazing exactly what we were looking for. We’re from out of Town, so we contacted her via email. She responded very quickly. If you want family pictures done she is definitely the photographer for you.
We had such a wonderful experience with Kristin Rachelle Photography! Kristin was a pleasure to work with and made everyone feel at ease. The photos turned out beautifully, and I'm so happy we chose her to capture these memories. I highly recommend her!
Price assessment: Reasonable price
Services: Family and group
S
Silver Lining Cremations1 reviewiTotal number of Google reviews Silver has written across all businesses on Google Maps, not just this one.
It was a pleasure to work with Kristin on our commercial project. She highlighted all the things we wanted and captured what our business was about. Thank you
Price assessment: Reasonable price
Services: Service not listed
L
Lara Ellinger3 reviewsiTotal number of Google reviews Lara has written across all businesses on Google Maps, not just this one.
We visited CA from the Midwest and found Kristin to do our photos on the beach. I scheduled the short session because of my inattentive and rambunctious children and she was excellent at managing them. We got smiles out of the kids that made them look like they actually like each other! The pictures are magical. If I lived in the area I’d probably use her every year.
Price assessment: Reasonable price
Services: Family and group
Response from the owner · a month ago
Lara, thank you so much for this review and your kind words! I had a great time with your kiddos in Coronado and I am so thrilled you love the outcome. I'd love to see you all again if you ever make it out here in the future. Thank you again!
C
Charlie Ehrnman3 reviewsiTotal number of Google reviews Charlie has written across all businesses on Google Maps, not just this one.
I loved working with Kristen Brown. I came from out of town because I wanted to take photos by my grandmothers house. Kristen was so supportive. She worked with me to find a great location that matched my vision, was super communicative and made me feel comfortable and safe! The photos also turned out amazing and matched the view I wanted!
Price assessment: Reasonable price
Services: Senior class photography
Response from the owner · a month ago
Charlie, thank you so much for your kind words and review! It was such a pleasure photographing you and I had so much fun during your session. I am so glad you love the outcome!!
C
Christine Brady7 reviewsiTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Kristin captured our family beautifully! We weren't sure how she would be able to get our camera-shy family members to feel comfortable but she just made everyone feel so at ease... And we ended up with amazing pictures! Thank you so much!
Price assessment: Reasonable price
Services: Family and group
Response from the owner · 2 months ago
Thank you so much for your kind words Christine! It was so fun to photograph your family at the beach and I'm so glad everyone had a good time.
B
Barb Kirlin6 reviewsiTotal number of Google reviews Barb has written across all businesses on Google Maps, not just this one.
Kristen was amazing! She was very fun and she had everybody in our family at ease. We had a lot of fun taking the pictures. They came out amazing exactly what we were looking for. We’re from out of Town, so we contacted her via email. She responded very quickly. If you want family pictures done she is definitely the photographer for you.
Price assessment: Great price
Services: Family and group
Response from the owner · 4 months ago
Thank you so much for your amazing review Barb! It was so much fun meeting your family in Pacific Beach and I'm thrilled you loved the outcome!! Thank you again!
L
L R5 reviewsiTotal number of Google reviews L has written across all businesses on Google Maps, not just this one.
I cannot say enough good things about working with Kristin! She was so professional, and kind throughout the whole process. She was very flexible with making sure we got the exact pictures/poses we wanted and she even went above and beyond to look out for the weather and adjust as needed for fog. We did a mini session and it was beyond what I thought I would get. Our photos are beautiful and we appreciated the opportunity to add on extras. I was a little hesitant about maternity photos but she helped it to feel so natural and candid- I’m thankful I have these memories. I would highly recommend Kristin to anyone looking for a photographer who is understanding, professional, and easy going. We also got our pics back way sooner than I thought we would!!
Price assessment: Great price
Services: Maternity and newborn
Response from the owner · 5 months ago
Thank you SO much for your sweet review! I had a blast with you guys and I'm so thrilled you loved the outcome. I wish you both all the best as you embark on parenthood!!!
R
Rachel Ibarra2 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
We had such an amazing experience with Kristin! She was incredibly friendly and made the entire session feel relaxed. She was wonderful with my kids and made the photoshoot fun for them.
Kristin was so easy to work with from start to finish, and the entire process felt smooth and stress-free. The photos turned out absolutely beautiful—better than we could have hoped for!
I would definitely book with Kristin again and highly recommend her to anyone looking for a talented and personable photographer.
Price assessment: Reasonable price
Services: Family and group, Individual photography
Response from the owner · 5 months ago
Thank you so much for the kind words Rachel! I adored photographing you and your girls and I'm so glad you all had fun. Thank you for trusting me with this special memory!!!
R
Rachel KeithLocal Guide · 15 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Kristin Was absolutely phenomenal. I came to San Diego from Colorado For family portraits at the beach for the first time ever. She was Extremely responsive and easy to work with. She did great with my two daughters who weren’t the easiest at the time, but we still captured moments that I’ll always cherish. I would absolutely recommend her to anybody in the San Diego area. If you need a photographer, she’s your girl!
Response from the owner · 6 months ago
Thank you so much for your kind words Rachel! I absolutely loved photographing your beautiful family and your girls were fantastic. I am so happy you love your images and I wish you all the best!
S
Suzanne DelzioLocal Guide · 24 reviewsiTotal number of Google reviews Suzanne has written across all businesses on Google Maps, not just this one.
Kristin worked with me quite a bit until we got the shots she was looking for. I'm thrilled with my new headshots and photos in different settings!
Price assessment: Reasonable price
Services: Headshot photography
Response from the owner · 6 months ago
Thank you so much for your kind words Suzanne! I had a great time photographing you and getting some fun branding photos for your website. I am so glad you like the outcome!