Google reviewers rate the business 5 out of 5 stars based on 290 reviews, with the owner replying to 97% of them. Customers frequently highlight the photographer's patience with infants, clear communication regarding packages, and the quality of newborn, maternity, and family sessions. While most feedback is positive regarding punctuality and studio organization, one low-star review noted scheduling confusion and a lack of coordination between staff members during a school photo retake.
Google rating: 5.0 out of 5 from 290 reviews (98% five-star).
Reviews on this page: 290 Google reviews (263 with written comments, 32 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: November 3, 2026.
Service: Photographer serving San Antonio, Texas.
Data from Google, last updated November 3, 2026.
Star ratings
290 Google reviews we collected
5.0of 5
5 stars28598%
4 stars10%
3 stars21%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 263 written reviews
98%praise
Praise44698%
Complaints92%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude15434%
Would recommend12127%
Quality & results7516%
Speed & response4410%
Price & value276%
Communication235%
Honesty & trust112%
What customers talk about
We read 263 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…of the most important things for us was finding someone who would be patient and comfortable working with kids, and we are so glad we chose her.…”
“We would absolutely recommend Krystal to anyone looking for a talented, patient, and thoughtful photographer, especially families with young children.”
“We cannot recommend Krystal enough and are so grateful we trusted her with capturing these precious early moments of our sons life.”
“She exceeded my expectations when we brought our son to take his photos.”
“They say you should never work with children or animals—but after watching Krystal in action, I can confidently say she has a true gift.”
“She is quick in all communication and text me personally to check in.”
“…t to meet her and work with her, I can honestly say that her work is worth every penny.…”
“She provides great communication about her package details, advice on how to make the sessions run smoothly, and what to expect during your sessions.”
“You can really tell that she loves what she does and genuinely cares about the babies and families she works with.”
People customers mention
Instagram3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Krystal was phenomenal and affordable. We used her for maternity and newborn photos. She’s so sweet, caring, and very easy to talk to. She takes her time when taking photos and ensures everything looks right. She gets photos to you within the timeframe she promised. If we have another baby here in San Antonio, we will definitely be using Krystal again.
Price assessment: Great price
Services: Maternity and newborn
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Thu Kokoczka2 reviewsiTotal number of Google reviews Thu has written across all businesses on Google Maps, not just this one.
This was our first time working with Krystal, and we couldn’t be happier with our experience! When looking for a photographer, one of the most important things for us was finding someone who would be patient and comfortable working with kids, and we are so glad we chose her.
From beginning to end, Krystal made our family feel comfortable and completely at ease. She was incredibly patient, kind, and talented. She even joked around with our son to make him laugh and helped bring out his natural smile in every shot. As parents, we really appreciated the extra effort she made to help him feel comfortable and enjoy the experience.
We also loved the location guide and sample photos she put together. It made choosing the perfect location for our family so much easier, especially since we just moved to the area.
And the final photos were absolutely stunning! They truly exceeded our expectations. Krystal captured so many beautiful, natural moments that we will treasure for years to come. You can tell how much thought, care, and attention she puts into her work.
We are so grateful to have these special memories captured so beautifully. We would absolutely recommend Krystal to anyone looking for a talented, patient, and thoughtful photographer, especially families with young children. We will definitely be working with her again!
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Bethanie Corder1 reviewiTotal number of Google reviews Bethanie has written across all businesses on Google Maps, not just this one.
The pictures were perfect and Krystal was so easy to work during the hectic newborn stage. She captured our family perfectly and I am so pleased with the results!
Price assessment: Reasonable price
Services: Newborn photography, Family and group, Portrait photography
Response from the owner · a week ago
I am so happy that you loved your photos! Thank you for choosing me to be your newborn photographer and for this amazing review :)
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Hannah MortonLocal Guide · 17 reviewsiTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
I HIGHLY recommend Krystal, 5 stars is not enough! She is so talented and wonderful with newborns. Krystal captured our newborn photos for both of our children and they are the most special photos we have.
She kept our babies happy and sleeping soundly the entire time. The pictures came out better than we could have hoped! If you are looking for a photographer to capture milestone moments that you will cherish forever, book Krystal now 💞
Price assessment: Great price
Services: Newborn photography, Family and group
Response from the owner · a year ago
You are such a sweet soul & amazing mommy. I'm so thrilled you chose me to capture your sweet princess. I can tell she's so loved :) Thank you for taking time to leave a review and for choosing me as your newborn photographer :)
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ondrea cummingsLocal Guide · 24 reviewsiTotal number of Google reviews ondrea has written across all businesses on Google Maps, not just this one.
Krystal is amazing to work with. She provides great communication about her package details, advice on how to make the sessions run smoothly, and what to expect during your sessions.
She exceeded my expectations when we brought our son to take his photos. I expected him to cry or be fussy while being changed, he did neither! She works so softly with the babies while posing and changing them. She is extremely detail oriented and made any corrections so that your photos turn out perfect!
We were all in awe to see her in action. This was such a great experience. I would definitely recommend Krystal for newborn photos. We drove close to an hour, and she was worth every bit of it.
Price assessment: Reasonable price
Services: Newborn photography
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Yadira Mariscal3 reviewsiTotal number of Google reviews Yadira has written across all businesses on Google Maps, not just this one.
Where to even begin! Our family had such a wonderful experience working with Krystal. We went in not really knowing what to expect since our little one was dealing with some tummy issues and was having a hard time getting comfortable. But Krystal was absolutely amazing with him! She was so patient, caring, and gentle and took the time to make him feel comfortable and calm. She never made us feel rushed, which meant so much to us as new parents.
Her studio has such a calm, cozy and safe vibe, which made the whole experience even more relaxing. Krystal was so friendly and made us feel comfortable from the moment we walked in. You can really tell that she loves what she does and genuinely cares about the babies and families she works with.
We absolutely love how our newborn and family pictures turned out! She captured such beautiful memories for us that we’ll cherish forever. We definitely recommend her to anyone looking for a newborn photographer!
Price assessment: Great price
Services: Newborn photography, Family and group, Baby photography
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Hayden Castillo8 reviewsiTotal number of Google reviews Hayden has written across all businesses on Google Maps, not just this one.
We had such a wonderful experience with Krystal! She had great communication from start to finish and was incredibly prepared. Her setup was amazing, and she made the entire experience feel organized, comfortable, and stress-free. Most importantly, the photographs turned out absolutely beautiful—we are so happy with them and will cherish them forever!
We would definitely recommend her to anyone looking for a newborn photographer!
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Clair LavenderLocal Guide · 9 reviewsiTotal number of Google reviews Clair has written across all businesses on Google Maps, not just this one.
Krystal is the full package! We did newborn photos and it was wonderful! She is quick in all communication and text me personally to check in. I got an appointment set quickly and had clear instructions on how to browse and share color, style, etc. so our session would be custom- that was so much fun! Her setup for the photos is pristine with every bow, flower, color, fabric and prop neatly and beautifully organized. When we arrived, she set the tone with calm instruction and a peaceful environment. Watching her with my newborn was magical! She is just so lovely and definitely has a gift! Highly recommend trusting her with your baby and receiving photos that you will cherish forever.
Price assessment: Great price
Services: Newborn photography
Response from the owner · a month ago
This has to be one of the sweetest reviews I've had. Thank you so much for trusting me with your precious newborn. It was an honor to work with y'all. I hope I get to be y'alls photographer forever :)
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Jenna Hancock4 reviewsiTotal number of Google reviews Jenna has written across all businesses on Google Maps, not just this one.
Krystal was such a pro and knew how to get the best poses/smiles out of my little one for his cake smash photo session. She had so many cute backdrops to choose from and was so accommodating. She was super responsive and just a pleasure to work with. And best of all, the shots turned out beautifully. Highly recommend her for your next photo session!
Price assessment: Great price
Services: Baby photography
Response from the owner · a month ago
I am so thrilled you loved the entire experience! Thank you so much for trusting me with your son's first birthday portraits. I will be looking forward to working with y'all again :)
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Tiana VealLocal Guide · 35 reviewsiTotal number of Google reviews Tiana has written across all businesses on Google Maps, not just this one.
This was my first time booking with Krystal, and she was absolutely amazing! She is so kind, welcoming, and truly great at what she does. She made the whole experience so comfortable and enjoyable.
It was worth every penny! I received my sneak peek photos today, and I instantly fell in love with them. 🥹❤️ I’m so happy with how they turned out and will definitely be booking with her again. I highly recommend Krystal to anyone looking for a talented and wonderful photographer!
Services: Newborn photography
Response from the owner · a month ago
Thank you so much for leaving a review. I am obsessed with how adorable your baby is. Thank you so much for trusting me to capture his photos! :) He is perfect!
