iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%92+63.7Reliability 31%99+30.5Experts Score= 94Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 25 waste removal servicesiPosition by Experts Score among all companies we track in this category. · better than 21%
4.9★★★★★21 Google reviews · 11 photos
95%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers describe the business as professional, punctual, and convenient, noting that they handle vehicle repairs and same-day cash purchases with fair pricing. The service includes free towing and flexible scheduling, with staff responding quickly to inquiries. One recurring criticism from lower-rated reviews suggests that the offered price is primarily based on the value of reusable parts, such as catalytic converters, rather than the vehicle's overall condition.
Google rating: 4.9 out of 5 from 21 reviews (95% five-star).
Reviews on this page: 21 Google reviews (21 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 26, 2026.
Service: Waste Removal Service serving Manhattan, Illinois.
Data from Google, last updated October 27, 2026.
Score profile vs other waste removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
KSJ EXPRESS CASH FOR CARWaste Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.KSJ EXPRESS CASH FOR CAR: 92/100 on this factor. Category median: 98.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.KSJ EXPRESS CASH FOR CAR: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.KSJ EXPRESS CASH FOR CAR: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 96.–
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Bar = this company · dark tick = category median.
Star ratings
21 Google reviews we collected
4.9of 5
5 stars2095%
4 stars00%
3 stars15%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 21 written reviews
100%praise
Praise47100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response1021%
Price & value1021%
Quality & results715%
Honesty & trust715%
Staff & attitude613%
Would recommend613%
Communication12%
What customers talk about
We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Whether it’s during the day or in the middle of the night, they respond quickly and take care of the problem right away.”
“Super honest, always on time, and their prices are 100% fair.”
“They do excellent work on trucks and trailers and handle all kinds of truck and trailer repairs and services very professionally.”
“They are very knowledgeable, professional, reliable, and hardworking.”
“Very professional and understanding and prompt also very reasonable 👍”
“I’ve had a really good experience with them and would definitely recommend their truck and trailer services to anyone.”
“The team was honest, friendly, and very easy to work with.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Amritpal3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
These guys are absolutely amazing! They do excellent work on trucks and trailers and handle all kinds of truck and trailer repairs and services very professionally.
Their experience is outstanding, and they are always ready to help whenever you need them. Whether it’s during the day or in the middle of the night,…
Great price
عبد6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
"5 stars! Super honest, always on time, and their prices are 100% fair. Everything went perfectly. Highly recommend!"
BobbyLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I think this dude offers top-of-the-line service. Even drop my car off at my house cause I couldn’t get a ride there. Great work will be back again.
Sandi4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
This is a great place to sell your car.
They were honest and gave a fair price and fast. Highly recommend them!!!
qusaiLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
had an outstanding experience with KSJ Express Cash for Car. Their service was fast, professional, and extremely convenient. They gave me a great offer for my car and handled everything smoothly from start to finish. The team was honest, friendly, and very easy to work with.
If you’re looking to sell your car…
Shay4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★
I guess just like most junk car pick up. This is a fair price depends of how value in every parts of your vehicle that can be reused/sell. In that case a catalytic converter in my wild guess. The service is fast and easy at the areas of Illinois. They will work at your time best for you.
These guys are absolutely amazing! They do excellent work on trucks and trailers and handle all kinds of truck and trailer repairs and services very professionally.
Their experience is outstanding, and they are always ready to help whenever you need them. Whether it’s during the day or in the middle of the night, they respond quickly and take care of the problem right away.
They are very knowledgeable, professional, reliable, and hardworking. On top of their excellent work, they are also very friendly and respectful people with a great attitude.
I’ve had a really good experience with them and would definitely recommend their truck and trailer services to anyone. Great people and great service!
Price assessment: Great price
Response from the owner · a month ago
Thanks
عبد عبد6 reviewsiTotal number of Google reviews عبد has written across all businesses on Google Maps, not just this one.
