Kumon Math and Reading Center of Louisville - East End logo

Kumon Math and Reading Center of Louisville - East End

Learning center · Louisville, KY · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%89+56.5Reliability 28%85+24Replies to reviews 8%98+8.1Experts Score= 89Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#75 of 115 tutorsPosition by Experts Score among all companies we track in this category. · better than 35%
4.8 ★★★★★ 70 Google reviews · 16 photos
94%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

Kumon Math and Reading Center of Louisville - East End at a glance

Google reviewers rate the center 4.8 out of 5 based on 70 reviews, with the owner responding to all feedback. Most customers praise the staff's patience, communication, and the resulting improvements in math and reading skills. However, a few low-star reviews criticize the high monthly costs, short class durations, and perceived lack of courtesy or effective progress tracking.

  • Google rating: 4.8 out of 5 from 70 reviews (94% five-star).
  • Reviews on this page: 70 Google reviews (53 with written comments, 1 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Tutor serving Louisville, Kentucky.

Data from Google, last updated October 29, 2026.

Score profile vs other tutors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction89Reliability85Craft & service–Value–Momentum100Replies to reviews98Satisfaction: 89 (median 96)Reliability: 85 (median 96)Momentum: 100 (median 100)Replies to reviews: 98 (median 72)
This companyTutors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kumon Math and Reading Center of Louisville - East End: 89/100 on this factor. Category median: 96.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kumon Math and Reading Center of Louisville - East End: 85/100 on this factor. Category median: 96.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kumon Math and Reading Center of Louisville - East End: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kumon Math and Reading Center of Louisville - East End: 98/100 on this factor. Category median: 72.A
98

Bar = this company · dark tick = category median.

Star ratings

70 Google reviews we collected

  • 5 stars6694%
  • 4 stars00%
  • 3 stars00%
  • 2 stars11%
  • 1 star34%

Praise vs complaints

Phrases our text analysis found in 53 written reviews

  • Praise4291%
  • Complaints49%

Topic share

How often each topic comes up in the written reviews

  • Would recommend1737%
  • Staff & attitude1124%
  • Speed & response511%
  • Price & value511%
  • Quality & results49%
  • Communication37%
  • Honesty & trust12%

What customers talk about

We read 53 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I highly recommend the Kumon program to any parent looking to provide extra support, practice, and encouragement for their child!”
  • “The entire staff is so patient, encouraging, and truly amazing at what they do.”
  • “Raj and the staff have been very patient, helpful, and responsive to me and my grandson.”
  • “It’s hard work for us both, but the outcomes are worth it!”
    “A very expensive way to watch my daughter get packets to do at home.”
  • “Our child really enjoys coming each week, they do an excellent job!”
  • “They explain the things our girls are having trouble with and sit and work with them on the material they are learning.”
  • “They are approachable, considerate and genuinely concerned for the success of their students.”

People customers mention

  • Tran 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Melodya day ago★★★★★

My kids love coming here! They have made exceptional progress since they have started.

Anetria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We could not be happier with our experience here! My 9-year-old son has been attending since the end of kindergarten, and the transformation has been incredible. The entire staff is so patient, encouraging, and truly amazing at what they do. We have seen tremendous growth and a huge boost in his overall confidence,…

Elspeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The staff was responsive and helpful. My student benefitted from the practice and work on fluency in both math and reading. A good program for students who are self-motivated.

Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mr. Neeraj is a terrific teacher! Our child really enjoys coming each week, they do an excellent job!

Lisa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Raj and the staff have been very patient, helpful, and responsive to me and my grandson. They are always accommodating and informative!

Jay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We’ve been so impressed by the teachers here. They are incredibly kind, patient, and attentive

Photos

Customer reviews

4.8 ★★★★★ 70 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Anais GEORJON6 reviewsTotal number of Google reviews Anais has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very useful for the kids. Teachers are great. I recommend. Thank you team!

Response from the owner · 10 months ago

Hi Anais! We are pleased to learn you enjoyed your time at our center! We appreciate you taking the time to leave us such a great rating. Thank you.

Melody Mills
Review from Google · view on Google
★★★★★

My kids love coming here! They have made exceptional progress since they have started.

Response from the owner · 5 hours ago

Hi Melody! We love hearing about the progress your child has made while learning through the Kumon Method! We appreciate you telling other parents about your family's experience. Thank you for writing a review!

Anetria Swanson1 reviewTotal number of Google reviews Anetria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We could not be happier with our experience here! My 9-year-old son has been attending since the end of kindergarten, and the transformation has been incredible. The entire staff is so patient, encouraging, and truly amazing at what they do. We have seen tremendous growth and a huge boost in his overall confidence, especially when it comes to his math skills. A special shoutout to Mr. Sinha, who is absolute magic at keeping students motivated when things get challenging. I highly recommend the Kumon program to any parent looking to provide extra support, practice, and encouragement for their child!

Response from the owner · 2 months ago

Hi Anetria! We love hearing about the progress your child has made while learning through the Kumon Method! We appreciate you telling other parents about your family's experience. Thank you for writing us a review!

Elspeth Buxton7 reviewsTotal number of Google reviews Elspeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff was responsive and helpful. My student benefitted from the practice and work on fluency in both math and reading. A good program for students who are self-motivated.

Response from the owner · 3 months ago

Hi Elspeth! We are delighted to learn that your experience at our center was positive, and we appreciate the feedback you left for us. Thank you.

Jason Crowell3 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mr. Neeraj is a terrific teacher! Our child really enjoys coming each week, they do an excellent job!

Response from the owner · 3 months ago

Hi Jason! It's such a great feeling to know that we left you and your child with such a remarkable impression of Kumon of Louisville - East End. Thank you for taking the time to leave a review!

Jubin Shah11 reviewsTotal number of Google reviews Jubin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Helpful staff and environment

Response from the owner · 3 months ago

Hi Jubin! We are delighted to learn that your experience at our center was positive, and we appreciate the feedback you left for us. Thank you.

Lisa G12 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Raj and the staff have been very patient, helpful, and responsive to me and my grandson. They are always accommodating and informative!

Response from the owner · 3 months ago

Hi Lisa! We appreciate the kind words about our staff! We love assisting our students in establishing strong academic foundations and are overjoyed that so many of them have been successful. We appreciate you taking the time to leave us a review. Thank you.

Jay5 reviewsTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’ve been so impressed by the teachers here. They are incredibly kind, patient, and attentive

Response from the owner · 3 months ago

Hi Jay! We are delighted to learn that your experience at our center was positive, and we appreciate the feedback you left for us. Thank you.

Jennifer TarulloLocal Guide · 46 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place is incredible! My son was struggling and falling further and further behind in reading and math at school. We started about a month ago, and his grades have already improved along with his confidence and joy is back for learning! Thank you Raj and team!

Response from the owner · 3 months ago

Hi Jennifer! We love hearing about the progress your child has made while learning through the Kumon Method! We appreciate you telling other parents about your family's experience. Thank you for writing us a review!

Tristen Heiby2 reviewsTotal number of Google reviews Tristen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great program with dedicated instructors! Kumon has helped build strong study habits and improved academic performance. Very happy with the results and would definitely recommend.

Response from the owner · 3 months ago

Hi Tristen! We are delighted to learn that your experience at our center was positive, and we appreciate the feedback you left for us. Thank you.

Kumon Math and Reading Center of Louisville - East End on Google Maps →

Business details

  • Address: Woodlawn Shopping Center, 291 N Hubbards Ln Ste 115, Louisville, KY 40207
  • Phone: (502) 681-9911
  • Website: kumon.com
  • Service area: Louisville, KY