L A Auto Upholstery logo

L A Auto Upholstery

Auto upholsterer · Somerset, TX · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%64+40.7Reliability 28%73+20.6Replies to reviews 8%14+1.2Experts Score= 62Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 23 upholstery repair servicesPosition by Experts Score among all companies we track in this category. · better than 9%
4.5 ★★★★★ 25 Google reviews · 24 photos
76%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jul 2026latest review

L A Auto Upholstery at a glance

Customers describe L A Auto Upholstery as providing quality work on motorcycle seats, vehicle interiors, and headliners at reasonable prices. Reviewers frequently note the business operates quickly, with some projects completed same-day, and highlight the owner's honesty and professional service. The shop is characterized as humble and independent, though a small number of one-star reviews offer no specific details beyond negative labels.

  • Google rating: 4.5 out of 5 from 25 reviews (76% five-star).
  • Reviews on this page: 25 Google reviews (16 with written comments, 5 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: July 10, 2026.
  • Service: Upholstery Repair serving Somerset, Texas.

Data from Google, last updated October 28, 2026.

Score profile vs other upholstery repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction64Reliability73Craft & service–Value–Momentum100Replies to reviews14Satisfaction: 64 (median 87)Reliability: 73 (median 82)Momentum: 100 (median 100)Replies to reviews: 14 (median 26)
L A Auto UpholsteryUpholstery Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.L A Auto Upholstery: 64/100 on this factor. Category median: 87.B
64
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.L A Auto Upholstery: 73/100 on this factor. Category median: 82.B
73
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.L A Auto Upholstery: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.L A Auto Upholstery: 14/100 on this factor. Category median: 26.F
14

Bar = this company · dark tick = category median.

Star ratings

25 Google reviews we collected

  • 5 stars1976%
  • 4 stars28%
  • 3 stars312%
  • 2 stars00%
  • 1 star14%

Praise vs complaints

Phrases our text analysis found in 16 written reviews

  • Praise33100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1133%
  • Price & value824%
  • Speed & response515%
  • Staff & attitude412%
  • Would recommend39%
  • Honesty & trust26%

What customers talk about

We read 16 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great upholstery shop, reasonable prices and good work.”
  • “Did a excellent job of reupholstering my motorcycle seat at a fair price and on time highly recommend.”
  • “I was satisfied with the job done it was done fast and professionally at very good price.”
  • “Be patient with him as it’s mostly him by himself, he is a straight up and honest person.”
  • “They did a great job on my seats they finished in a timely matter I am very happy with the outcome I will recommend LA upholstery to all my friends and family!”
  • “A humble and honest owner.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

jakeLocal Guide · 243 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great upholstery shop, reasonable prices and good work. Have had many projects done and completed

simon16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Did a excellent job of reupholstering my motorcycle seat at a fair price and on time highly recommend.

Customer photo from simon's reviewCustomer photo from simon's reviewCustomer photo from simon's review
YolandaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Lupe did a great job with my motorcycle seat. He had it ready sooner than what he anticipated!! Good customer service and he charged me a fair price! Would highly recommend!!

Customer photo from Yolanda's review
RLocal Guide · 91 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service, this man knows his stuff. Went in with some terrible looking seats that I thought were lost. He brought them back to life! Be patient with him as it’s mostly him by himself, he is a straight up and honest person. I will be bringing him more work in the near future

Customer photo from R's reviewCustomer photo from R's reviewCustomer photo from R's reviewCustomer photo from R's review
Pete1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was satisfied with the job done it was done fast and professionally at very good price.

MonaLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

They did a great job on my seats they finished in a timely matter I am very happy with the outcome I will recommend LA upholstery to all my friends and family!

Customer photo from Mona's reviewCustomer photo from Mona's reviewCustomer photo from Mona's reviewCustomer photo from Mona's review

Photos

Customer reviews

4.5 ★★★★★ 25 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
jake castroLocal Guide · 243 reviewsTotal number of Google reviews jake has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great upholstery shop, reasonable prices and good work. Have had many projects done and completed

simon shaw16 reviewsTotal number of Google reviews simon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Did a excellent job of reupholstering my motorcycle seat at a fair price and on time highly recommend.

Yolanda RendonLocal Guide · 14 reviewsTotal number of Google reviews Yolanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lupe did a great job with my motorcycle seat. He had it ready sooner than what he anticipated!! Good customer service and he charged me a fair price! Would highly recommend!!

R CLocal Guide · 66 reviewsTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A humble shop. A humble and honest owner. Quality work. --- These spell what Lupe is and what Lupe operates and produces. That is why I have just witnessed that even the government trusts his integrity by giving him their upholstery projects for their aircraft maintenance. Needed to have a bottom-only protective seat cover for my vehicle that I use for rideshare driving. Lupe customized a car seat cover I bought from Amazon that did not fit inspite of its claims it would. Not only was the cover too long, holes needed to be made on the seat cover so that the unique seatbelt anchors of my vehicle could be accessed from the top of the seat cover. Lupe produced a masterpiece that is of utmost quality but his service was reasonably priced. Lupe not only enabled my seatbelts to access the seatbelt anchors without needing to pull the seat cover away but the length of the cover now also fits snug to my rear passenger seat. My customization was a humble and simple one. However if you are an antique car collector I've seen a couple of cars parked at Lupe's shop that he is working on to replace their upholstery. I would not hesitate to return to Lupe's shop and proudly promote the shop's top notch quality of craftsmanship and service.

  • Services: Antique restoration, Classic car upholstery, Custom upholstery design, Retrofitting, Seat rebuilds, Upholstery installation, Upholstery repair
John DessensLocal Guide · 579 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Did very good work don't judge the appearance of the shop

R cLocal Guide · 91 reviewsTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service, this man knows his stuff. Went in with some terrible looking seats that I thought were lost. He brought them back to life! Be patient with him as it’s mostly him by himself, he is a straight up and honest person. I will be bringing him more work in the near future

A Martinez4 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lousy

jesus ruben davilaLocal Guide · 182 reviewsTotal number of Google reviews jesus has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

No dejen de traer trabajo , a al auto upholstery’s

Pete Carreon (Pedro)1 reviewTotal number of Google reviews Pete has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was satisfied with the job done it was done fast and professionally at very good price.

Melinda PerezLocal Guide · 12 reviewsTotal number of Google reviews Melinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service, reasonable pricing and fast and professional service.

L A Auto Upholstery on Google Maps →

Business details

  • Address: 2306 Nogalitos St Ste 1, San Antonio, TX 78225
  • Phone: (210) 922-2414
  • Service area: Somerset, TX