Kirtika Kaushik1 review
Very bad
- Price assessment: Overpriced
- Services: Service not listed
- Claims process: Other
- Ease of reaching staff: Very difficult
Review from Google · view on Google
L.A. West Insurance Services, Inc.
L.A. West Insurance Services, Inc. at a glance
Reviewers frequently praise the agency for fast, professional service, clear communication, and competitive pricing, particularly for commercial insurance needs. However, low-star feedback highlights recurring complaints about a lack of transparency regarding policy requirements and unexpected additional fees for business name changes. Some dissatisfied customers also cited misleading sales practices and poor customer support, with one instance involving legal action over unmet service promises.
- Google rating: 4.9 out of 5 from 813 reviews (97% five-star).
- Reviews on this page: 813 Google reviews (241 with written comments, 9 with photos).
- Owner responses: the business replied to 62% of reviews.
- Most recent review: October 23, 2026.
- Service: Insurance Agent serving Los Angeles, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★813 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Emily Devillat7 reviews
LA West is a good service!
- Price assessment: Reasonable price
- Services: Commercial insurance
Response from the owner · 11 months ago
Hi Emily! We're happy you had a positive experience with our service. We hope to assist you with any future needs!
Review from Google · view on Google
Robert Salazar1 review
good to get done early
- Price assessment: Great price
- Services: Commercial insurance
- Claims process: Quick and easy
- Quote wait time: 1–2 weeks
Review from Google · view on Google
Clean Truck Checnk1 review
Perfect service
- Claims process: Quick and easy
Review from Google · view on Google
Emilio Bonilla3 reviews
They are very professional and very fast. Grateful to have found them
Review from Google · view on Google
vladimir [email protected]2 reviews
Greg it’s best at the place all time when I need help no problem phone line all avaible cert no problem 1 Monet away . Best of the west thanks
Review from Google · view on Google
Kirill Gusev2 reviews
For the past year, Zhanna has been helping me with all my questions and concerns. She always explains everything clearly, responds quickly, and gets straight to the point. As a small business, this kind of support means a lot to us and is always greatly appreciated. I have never once regretted choosing her company’s services. Thank you so much, Zhanna, for your professionalism and outstanding support!
- Price assessment: Reasonable price
- Services: Insurance paperwork assistance, Commercial insurance
- Ease of reaching staff: Somewhat easy
Review from Google · view on Google
Sarkis Akilyan3 reviews
One of the best agents that I work with. I highly recommend her Liana.
Response from the owner · 11 months ago
Hey Sarkis! We're happy to hear you had such a positive experience. We appreciate your recommendation and are glad our team provided the service you needed.
Review from Google · view on Google
Angelina Poghosyan6 reviews
Absolutely fast and high-quality work, we have been getting insurance from Liana Vardanyan for several years now and are very pleased with their work 👍🏻👍🏻👍🏻
Review from Google · view on Google
Ashton RaymondLocal Guide · 19 reviews
Greg is the best!
- Price assessment: Great price
Response from the owner · 5 months ago
Thanks for taking the time to leave a rating, Ashton! We appreciate you choosing us.
Review from Google · view on Google
Business details
- Address: 5177 Sunset Blvd, Los Angeles, CA 90027
- Phone: (877) 527-2378
- Website: lawestinsurance.com
- Service area: Los Angeles, CA