L'Academy Language Immersion Preschool & Infant Daycare Potrero Hill San Francisco at a glance
Google reviewers rate the center 4.9/5, frequently praising clean facilities, healthy meals, and bilingual Mandarin immersion programs. Staff are described as caring and patient, with management noted for consistent communication and daily photo updates. One recurring criticism involves allegations of children being left strapped in high chairs for extended periods, which reviewers claim violates state childcare policies.
Google rating: 4.9 out of 5 from 56 reviews (96% five-star).
Reviews on this page: 56 Google reviews (53 with written comments, 2 with photos).
Owner responses: the business replied to 38% of reviews.
Most recent review: August 14, 2026.
Service: Preschool serving San Francisco, California.
Data from Google, last updated November 9, 2026.
Star ratings
56 Google reviews we collected
4.9of 5
5 stars5496%
4 stars12%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 53 written reviews
96%praise
Praise11096%
Complaints44%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3228%
Communication2018%
Would recommend1816%
Quality & results1614%
Honesty & trust1211%
Speed & response1110%
Price & value54%
What customers talk about
We read 53 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It is always clean and well organized, and the teachers are caring, patient, and responsible.”
“She communicates about transitions well in advance, organizes parent socials each month to build a community, and always has an open door for question…”
“We are very happy with this preschool and highly recommend it!”
“0/5 stars.”
“We've been having a wonderful experience with L'Academy in Portrero Hill last 1.”
“The teachers genuinely care about the children and treat them with so much love, patience, and kindness.”
“Professional, incredibly prompt, always available to answer questions and has excellent communication.”
“…icating with parents, creating a safe environment and kids and making reasonable and safe accommodations for parents when real-life issues come up.…”
People customers mention
Valley17 reviews
Danni16 reviews
Mandarin14 reviews
Chinese4 reviews
Emily4 reviews
Eric3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
My daughter has had a great experience here. It is always clean and well organized, and the teachers are caring, patient, and responsible. I feel comfortable knowing she is in good hands every day. We are very happy with this preschool and highly recommend it!
Hi Huiqing, at L'Academy Potrero Hill we put a lot of effort into making our classrooms welcoming for our students and families, from making sure everything is clean and organized to creating inviting learning spaces. Our Mandarin immersion teachers bring such patience and care to our classrooms, and we're glad to hear your daughter has had such a great experience. Thank you for recommending our Potrero Hill preschool and for being part of our L'Academy San Francisco community!
K
Khevna Desai3 reviewsiTotal number of Google reviews Khevna has written across all businesses on Google Maps, not just this one.
Our daughter went to L’Academy Potrero Hill from when she was 14 months to 2.5 years old and we had such an amazing experience. The facilities are well-maintained and clean, and we loved that the school provides breakfast, lunch, and snacks.
Danni runs the school so well. She communicates about transitions well in advance, organizes parent socials each month to build a community, and always has an open door for questions from parents. The kids do tons of activities like outdoor time, kung fu, dance/music, and art. The Mandarin immersion was also wonderful to see our daughter learn a totally new language that we don’t speak at home.
Most important are the teachers who made our daughter feel so safe and comfortable at the school. She’d run into her classroom every day excited to be there. When she was learning to walk we got so many videos of her teachers cheering her on and being just as excited as we were. It’s a big decision to decide who to entrust with your kids and I’d recommend L’Academy and the entire staff in a heartbeat!
Price assessment: Reasonable price
Services: Educational services
Response from the owner · 3 months ago
Hi Khevna, thank you for this amazing review of L'Academy Potrero Hill! We're really fortunate to have such a dedicated director, Danni, who values communication with our families and building a strong sense of community. Her leadership shows in how well our teaching team works together to support our students and provide an engaging and well-rounded curriculum, from our Kung Fu and music enrichment classes to our Mandarin immersion program. We're proud of everything your daughter has accomplished in her time here, and so glad our teachers got to cheer her on as she learned to walk. We will miss your family and thank you for being part of our Potrero Hill preschool community in San Francisco.
H
Hailey Sung1 reviewiTotal number of Google reviews Hailey has written across all businesses on Google Maps, not just this one.
We've been having a wonderful experience with L'Academy in Portrero Hill last 1.5 years. The management team does a great job communicating with parents and keeping us informed, which gives us a lot of peace of mind.
The teachers genuinely care about the children and treat them with so much love, patience, and kindness.
We also really appreciate the outdoor playground where the kids can run around, play, and get fresh air and sunshine. It's a great space for them to stay active and enjoy time outside!
The environment is warm, safe, and nurturing, and we've seen our son continue to grow in confidence, independence, and social skills. We're so grateful for the care and dedication of the entire team and highly recommend this daycare to other families!!
Services: Educational services
Response from the owner · 3 months ago
Hi Hailey, we love having your son at L'Academy Potrero Hill, and are happy to hear what a great experience he and your family have had so far. At L'Academy, our nurturing teachers are passionate about creating a well rounded curriculum where our students can explore, learn, build confidence and social skills, and get plenty of outside play time! Thank you for recommending our Potrero Hill preschool, and we appreciate you being part of our L'Academy SF community!
M
Mike Lee5 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
L'Academy in Potrero Hill has been a wonderful experience for our family. Our child has a fantastic time at the daycare, having fun, making friends, and learning important early-life skills.
The caretakers have been absolutely wonderful and the management is fantastic at communicating with parents, creating a safe environment and kids and making reasonable and safe accommodations for parents when real-life issues come up.
Price assessment: Great price
Services: Educational services
Response from the owner · 3 months ago
Hi Mike, thanks for sharing your family's experience in our daycare program at L'Academy Potrero Hill, San Francisco. We value the importance of partnering with families, especially in supporting our youngest learners by providing regular app updates, staying flexible when real life situations come up for parents, and providing a safe and nurturing environment. Our teachers are dedicated to creating an engaging Mandarin immersion curriculum so our students are having fun while learning a new language and preparing for kindergarten. We appreciate you being part of our L'Academy Potrero Hill community and look forward to seeing your child continue to grow through our programs.
R
Rocky Alsaifi2 reviewsiTotal number of Google reviews Rocky has written across all businesses on Google Maps, not just this one.
Hi Rocky, thank you for your kind words about our teaching team at L’Academy Potrero Hill in San Francisco! Our teachers are so dedicated to our students and work hard to create an engaging bilingual curriculum, along with programs such as Kung Fu and music enrichment to further enrich their learning. We're grateful to have you as part of our L'Academy Potrero Hill community!
S
Sarah Quirk2 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
We have been at L’Academy for 1.5 years. We love it as parents and our son is excited for school everyday. We plan to send our younger child there as well. We do not speak Mandarin at home but are very happy to provide our children with a bilingual learning experience. It is clear how much the staff enjoy bonding with the children. I cannot overemphasize how wonderful the director, Danni, is to work with. Professional, incredibly prompt, always available to answer questions and has excellent communication. I always feel well-informed, listened to and supported. The monthly family socials have provided a great opportunity to build friendships outside of school. The facility itself is wonderful. A lot of space, well lit, secure places to play outside, etc. I highly recommend L’Academy at Potrero Hill.
Response from the owner · 3 months ago
Hi Sarah, we love hearing that your son is excited to come to school every day, and we can't wait to welcome your younger child as well! At L'Academy Potrero Hill in San Francisco, our teaching team and Director Danni work so well together to care for and support each of our students while building strong partnerships with families.
We value creating a close-knit preschool environment, and we're glad our monthly socials have helped parents connect outside the classroom. Our Mandarin immersion curriculum is designed to make bilingual learning fun while helping our students build the social, emotional, and academic skills needed for kindergarten. Thank you for recommending us and for being part of our L'Academy Potrero Hill community!
L
Lianmei Qiu3 reviewsiTotal number of Google reviews Lianmei has written across all businesses on Google Maps, not just this one.
Services: Meal preparation, Homework assistance, Educational services, Rest period regulation
Response from the owner · 4 months ago
Hi Lianmei, thank you for your 5-star review of our San Francisco preschool! We are so glad to have your family as part of our L'Academy Potrero Hill community.
S
Sherry Chue2 reviewsiTotal number of Google reviews Sherry has written across all businesses on Google Maps, not just this one.
The teachers and staff at L’Academy Immersion Preschool are all great. They all know the kids names even if the child is not in their class and do well with them. They have different enrichments for kids like dance and Kung-fu. They also provide healthy meals and snacks for the kids. It’s a year round school so it’s helpful for working parents.
Services: Educational services
Response from the owner · 4 months ago
Hi Sherry, we're grateful to have such a dedicated teaching team at L'Academy Potrero Hill! In addition to our Mandarin immersion program, our teachers are always finding ways to make learning fun and engaging through enrichment programs such as Kung Fu and dance. We're also happy to support working families with year-round programming and healthy meals and snacks. Thanks for being part of our L'Academy Potrero Hill San Francisco preschool community!
D
Daniela Ochoa4 reviewsiTotal number of Google reviews Daniela has written across all businesses on Google Maps, not just this one.
I would like to express my sincere gratitude to Teacher Carrie for all the love, patience, and dedication she shows every day. It is clear that she truly loves her work and genuinely cares about each of her students. My son feels loved, safe, and happy in her classroom, which means so much to our family.
Since starting at this school, he has developed so many skills and has grown both academically and personally. I am truly grateful for the warm and positive environment she has created.
Thank you for your hard work, commitment, and for making such a meaningful difference in the lives of the children.
Price assessment: Great price
Services: Educational services
Response from the owner · 4 months ago
Hi Daniela, Teacher Carrie will really appreciate hearing your kind words about the care and dedication she brings to the classroom. Our teachers work hard to build a well-rounded curriculum so our students are learning social, emotional, and academic skills. We're so glad your son loves our preschool and look forward to watching him continue to grow at L'Academy Potrero Hill!
J
Jiaxin LU1 reviewiTotal number of Google reviews Jiaxin has written across all businesses on Google Maps, not just this one.
We have been at L’Academy for over a year, and we are so thankful for this wonderful school. Every teacher has been kind, patient, and caring. We always feel that our daughter is safe, loved, and encouraged to learn every day.
A special thank you to Danni. She has been so supportive and always makes us feel welcome. We really appreciate everything she does for the children and their families.
Thank you, L’Academy, for creating such a warm and happy place. We feel very lucky to be part of this school community.
Price assessment: Reasonable price
Services: Meal preparation, Homework assistance, Educational services, Rest period regulation, Service not listed
Response from the owner · 4 months ago
Hi Jiaxin, we're lucky to have such an amazing teaching team and director Ms. Danni at L'Academy Potrero Hill. We're glad your daughter feels cared for and excited to learn at our San Francisco preschool. Ms. Danni and our whole team are so glad your family chose L'Academy Potrero Hill!
