GUTTER INSTALLATION SERVICES · MURFREESBORO, TN
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%4+1.4Reliability 15%4+0.6Craft & service 20%39+7.8Value 10%32+3.2Momentum 8%4+0.3Track record 7%88+6.2Accountability 5%88+4.4Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.24SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%4+1.4Reliability 15%4+0.6Craft & service 20%39+7.8Value 10%32+3.2Momentum 8%4+0.3Track record 7%88+6.2Accountability 5%88+4.4Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.24SCOREL&L Contractors
Better than 0% of gutter installation services · #13 of 13
4.9★431 Google reviewsGoogle star rating as shown on Google Maps.
4.48★last 12 monthsAverage stars on reviews from the last 12 months only.
4.8%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
71%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
L&L Contractors for gutter repairs
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 2 Google reviews tagged “Gutter repairs”
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Very professional staff. Quality work at an affordable price. Would definitely recommend.
Gutter installationGutter repairsRoof damage repair+ Responsiveness+ Quality+ Professionalism
Toni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I've used L&L twice now and this second time was even better than the first. Tim and Kyle are wonderful and were very knowledgable and quick to respond to all my questions and inquiries. I will 100% be using L&L for ALL of my home repair/remodeling needs in the future.
Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
vs category
Blue = L&L, grey = gutter installation services average
Rating over time
Price
Not enough reviews with a price yet.
Great price 46%Reasonable 31%Overpriced 8%Not sure 15%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%4+1.4Reliability 15%4+0.6Craft & service 20%39+7.8Value 10%32+3.2Momentum 8%4+0.3Track record 7%88+6.2Accountability 5%88+4.4Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
4
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
4
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
39
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
32
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
4
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
88
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
88
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+107 / −0
Professionalism
+112 / −0
Responsiveness
+103 / −4
Punctuality
+90 / −3
Value
+87 / −0
