GUTTER INSTALLATION SERVICES · MURFREESBORO, TN
L&L Contractors logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%4+1.4Reliability 15%4+0.6Craft & service 20%39+7.8Value 10%32+3.2Momentum 8%4+0.3Track record 7%88+6.2Accountability 5%88+4.4Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.24SCORE

L&L Contractors

Better than 0% of gutter installation services · #13 of 13

4.9★431 Google reviewsGoogle star rating as shown on Google Maps.
4.48★last 12 monthsAverage stars on reviews from the last 12 months only.
4.8%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
71%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

L&L Contractors for roof repair for storm & wind damage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$638–$18k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair for storm & wind damage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Roof repair for storm & wind damage”

Sean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tyler and the l&l contractors did a awesome job on our roof replacement from start to finish. From Working with the insurance company down to the final shingle nailed down. I would recommend this company to anyone looking for a great contractor.

Great priceRoof repair for storm & wind damage
TaylorLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I was SO impressed. We needed our roof replaced and Brad was able to come out quickly and look at what we needed. He gave me several options and was happy to help with finding what worked best for us. Taryn her and team got me scheduled and done in no time! She texted me every step of the way and her team was prompt…

Great priceRoof repair for storm & wind damage
patricia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time, very kind and thorough. Job well done.

Great priceRoof repair for storm & wind damage
Patricia12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

L & L Contractors did a great job repairing our fascia covering on our home and were able to match the old trim perfectly. Their customer service is top notch. I would highly recommend them for any renovation need.

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Fredrico1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company job well done Jeremy was great to work with and very professional at the job he does for L&L

Gutter installationRoof repair for storm & wind damage+ Professionalism
Stephani8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome Service!

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
CarolineLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service from our project manager, Allen. We were kept up to date on our roof replacement. Excellent work crew took very good care of our property. Sales representative, Jeremy, was attentive and did not push for unnecessary repairs.

Roof repair for storm & wind damage+ Quality+ Professionalism
Amanda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were a great company to work with. They finished the job when they said they would, they made sure to clean up and put everything the way they found it. Would recommend

Roof installationRoof repair for storm & wind damage+ Responsiveness+ Quality+ Professionalism
marie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeremy Jenkins was exceptional! Came out, did repair, was super pleasant. Great company, great service! Highly recommend!

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Found the problem, fixed the problem.

Roof inspectionRoof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
luellyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a great experience with L&L. Detail oriented and top-notch quality every step of the way. Even with it being a very busy time for them. They also helped discuss the job with our insurance agent making that process go smoothly. Great communication and customer service from Tim Peterson. Would highly recommend…

Roof inspectionRoof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Stacy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jeremy Jenkins and Tim Peterson were a pleasure to work with and the pricing was awesome.

Roof repair for storm & wind damage+ Responsiveness+ Professionalism
Marianne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kyle Mullicane did an amazing job of investigating, uncovering and repairing a leak that others struggled to find and fix. I was so impressed with how he listened, researched, shared my experiences with his colleagues to prepare before even coming out to get a resolution to any and all issues that could have been…

Roof inspectionRoof repair for storm & wind damage+ Quality+ Professionalism
Toni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used L&L twice now and this second time was even better than the first. Tim and Kyle are wonderful and were very knowledgable and quick to respond to all my questions and inquiries. I will 100% be using L&L for ALL of my home repair/remodeling needs in the future.

Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am so pleased with My Client Advisor, Ernie from L&L Contractors. I had roof damage this morning from last night's storm. I called at 10:30AM and received an appointment for 1PM the same day AND he even came early. The appointment included a photo and contact information in case I needed to reach him about the…

Roof inspectionRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Phia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick, Ernie and their crew were very professional all the way. They were prompt, did a fantastic job and gave great after service.

Roof repair for storm & wind damage+ Professionalism
BenjaminLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

L&L Contractors replaced our roof after it was damaged by a storm. I really appreciated Brad taking the time to walk me through the initial damage inspection and answering all my questions. He thoroughly explained all my options without pushing me towards any one solution and helped me communicate with my insurance…

Roof inspectionRoof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Professionalism
Tracy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I cannot recommend this company highly enough. They were professional, prompt, responsive, answered all my questions and got the job done in a very timely manner. When their crew left everything was clean with no debris left behind whatsoever. Ernie O’Bryan and Nick Franklin were an absolute delight to work with. Thank you!

Gutter installationRoof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Danielle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’m so impressed by the quality of service I received from L&L. Every aspect of the process of replacing my roof was detailed, transparent, and timely. I would like to personally thank Ernie, Arlene, Debi and Brad for all their patience and care. I also want to thank the installation crew for being so conscientious…

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I truly can't say enough about L&L and the project manager Brad White what a true professional. His attention to details and his way of making you feel like a part of the family is fantastic. They would be here late at night with head lamps on and would come right back in the morning until the job was done to the…

Roof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

L&L Contractors won my business because they took the time to come out and discuss the options I had to fix the roof and soffits. The other two companies with bids never took the time to do that. Their adjuster, Clay, worked with me and Farmers Insurance to make sure they covered all the necessary work. Clay kept…

Attic ventingRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
RandallLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

After reviewing and meeting a few roofing contractors, I decided to go with L&L, not only based on the reviews that I read but also because they are local to the general area. Met with Marc and Brad who happily guided me through the process. Very professional and they made good suggestions throughout. We got lucky…

Attic ventingRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Sherry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Gutter installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality

vs category

Blue = L&L, grey = gutter installation services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.69★ (13 reviews)2024-Q2: 5.00★ (9 reviews)2024-Q3: 5.00★ (12 reviews)2024-Q4: 4.75★ (16 reviews)2025-Q1: 5.00★ (9 reviews)2025-Q2: 5.00★ (22 reviews)2025-Q3: 5.00★ (14 reviews)2025-Q4: 4.43★ (7 reviews)2026-Q1: 4.20★ (5 reviews)2026-Q2: 5.00★ (2 reviews)2026-Q3: 4.64★ (11 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 46%Reasonable 31%Overpriced 8%Not sure 15%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%4+1.4Reliability 15%4+0.6Craft & service 20%39+7.8Value 10%32+3.2Momentum 8%4+0.3Track record 7%88+6.2Accountability 5%88+4.4Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
4
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
4
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
39
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
32
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
4
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
88
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
88

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+107 / −0
Professionalism
+112 / −0
Responsiveness
+103 / −4
Punctuality
+90 / −3
Value
+87 / −0

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