Analyzing 5,715,0945.7M ReviewsFor 15,69115.7K Experts
Google reviewers rate L and Sons Appliance Repairs LLC 4.8 out of 5 based on 191 reviews, noting the owner responds to 95% of feedback. Customers frequently praise the company for punctuality, same-day service, and clear communication regarding appliance issues. Technicians are described as knowledgeable, often providing honest assessments that help clients avoid unnecessary repairs. However, several low-star reviews criticize the pricing structure, specifically citing high assessment fees and hourly rates, while also mentioning instances of poor customer service interactions.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 156 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is extremely helpful and came to my rescue right away.”
“Absolute professionalism and extreme knowledge of the issue at hand.”
“When I addressed my concerns with the owner, he became very disrespectful and unprofessional.”
“Lee provide a thorough explanation of the problem and the best option financially for me.”
“I contacted him the next day, because the issue was not resolved.”
“Lee is extremly friendly and I would highly recommend for any appliance repair.”
“I wouldn't recommend them to my worse enemy!”
“Not only did he always communicate in a timely manner, but was very educational on the cause and solution for the problem with our refrigerator.”
“Excellent, efficient, courteous, honest, & affordable.”
“L and Son Appliance Repairs LLC is a rip off that take advantage of women.”
“He is incredibly knowledgeable, responsive, and genuinely helpful.”
“Do not trust him - go elsewhere for service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Absolute professionalism and extreme knowledge of the issue at hand. Will be using them for any problems with ALL MY APPLIANCES!!!!
Thanks
Mr. Lee is fantastic to work with. He is extremely helpful and came to my rescue right away. While he was diagnosing an issue with my gas stove, the power unexpectedly tripped, and he immediately jumped in to help with that as well. He is incredibly knowledgeable, responsive, and genuinely helpful. I HIGHLY recommend his services! He provides honest assessments and practical solutions
Lee is very responsive and professional. I appreciated his advice that repairing my old refrigerator wasn't worth it. He saved me some money.
Lee was a pleasure to work with! Not only did he always communicate in a timely manner, but was very educational on the cause and solution for the problem with our refrigerator. Would highly recommend for all repairs.
Excellent, efficient, courteous, honest, & affordable. I highly recommend L & Sons.
The customer service was on point Mr.Lee was very knowledgeable in his craft. He was on time and holds a great conversation 😁 I will definitely be using his services in the future as well as referring him to friends.
Thank you
Mr. Lee provide a thorough explanation of the problem and the best option financially for me.
Thanks
Thanks Lee! I appreciate your promptness and on point fixing my refrigerator!
Thanks
Great service, honest and reliable.
Thanks
Same Day Service!
Thanks
Analyzing 5,715,0945.7M ReviewsFor 15,69115.7K Experts