Customers frequently praise the salon's skilled stylists, friendly atmosphere, and use of Aveda products, noting that staff communicate effectively to meet specific hair goals. However, several low-star reviews criticize the strict cancellation policy, which charges full fees for missed appointments, and report difficulties with scheduling availability. Some clients also expressed dissatisfaction with inconsistent service results and billing practices, though the majority of feedback highlights positive experiences with haircuts, color, and spa treatments.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
An amazing experience from start to finish and I truly appreciate the owners and stylists for all that they do to make you feel confident, comfortable, and listened to. Thank you!
Zoey did an excellent job on my hair, definitely returning and seeing her for my hair coloring ideas.
Great salon, Aveda products, skilled stylists. Always a top experience.
We appreciate you taking the time to rate our salon and share it with the community. It truly is the biggest tip!!! Thank you, William for the 5 star rating!! Jess & Jen
I loved how pampered I felt here. Being offered a beverage as soon as I walked in was so kind, and the salon smelled so nice. The hair washing chair was very comfortable, and I loved the hand massage while my hair was being conditioned. Valerie gave me the best haircut I’ve had in years. I wasn’t sure what I wanted, but somehow left with exactly what I wanted! This was the first time I’ve experienced a blow out, and it was fabulous. 20/10 stars, everyone absolutely blew me away. I can’t wait to come back!
Thank you so much, Sarah! We’re so happy you felt pampered and loved your experience with Valerie. Your kind words mean so much to our team and we can’t wait to welcome you back!
I cannot say enough wonderful things about Kelsey! ❤️ She did an absolutely incredible job on my hair, and I left feeling so happy and confident. I also have to mention how incredibly patient and understanding she was with me, especially because I hadn’t had my hair professionally done in EIGHT years! 😂 She was so kind, compassionate, and attentive throughout the entire appointment. She communicated clearly every step of the way, made sure I understood what she was doing and why, and genuinely listened to what I wanted. I never felt rushed, judged, or unsure about anything. You can tell Kelsey truly cares about her clients and takes so much pride in her work. She made the entire experience feel comfortable and easy, and I’m absolutely thrilled with my hair! If you’re looking for a talented stylist who is also genuinely kind, patient, and caring, I cannot recommend Kelsey enough. She is truly the whole package! ✨❤️
Audrey, Thank you so much for your thoughtful review! ❤️ We’re absolutely thrilled to hear how happy you are with your hair and your experience with Kelsey. We’re so proud to have her as part of our team, and it means so much to know she made you feel comfortable, heard, and cared for. We will be sure to pass your kind words her way and can’t wait to see you in the salon again.
The salon was in a very cute old manor type home with lots of natural light. I came in with previous box-brown colored hair and Abby managed to get me to a full blonde. It was a long process but she took good care of me and let me drink my white claw 😅. I will be back!
Tamara, Thank you for your kind review! We are so happy to hear you had such a great hair service with Abby. We think she’s pretty great! Thank you again and we can’t wait to see you again soon.
Think twice before scheduling an appointment at this business. If you find that are you are unable to make your appointment due to an emergency, you’ll be charged 100% of that appointment.
We’re sorry to hear you were disappointed with our cancellation policy. We understand that emergencies can happen unexpectedly, and we never want anyone to feel frustrated by an unforeseen situation. Our cancellation policy is in place because appointment times are reserved specifically for each client, and last-minute cancellations prevent us from offering that time to someone else. The policy is communicated at the time of booking so our clients are aware in advance. We appreciate your feedback and hope you understand that the policy is intended to be fair and consistent for all of our clients.
I love this salon! I have been utilizing services at this salon as well as the spa upstairs for many years. From cuts and highlights to my younger daughters getting their haircut, to pedicures. I cannot say enough about the quality of the service here. I am blonde, but not interested in anything trendy, they are great listeners and give me exactly what I ask for. I love that it’s an Aveda salon and close to everything. It smells great and is always clean. They are super friendly with a great reminder service and product to purchase at the time of your service if you would like. I appreciate that the staff has even moved their car for me once so I could get a parking spot. This is a great locally owned salon with two female business owners.
Thank you Jennifer, for your wonderful review and for trusting us with your hair and spa services over the years! We are so grateful for your continued support and are thrilled to hear you enjoy our team and the experience we strive to provide. We look forward to welcoming you and your family back again soon! Jess and Jen
Great atmosphere and people Always friendly and competent Great hairdresser Valerie and front desk Annie
Michelle, Thank you so much for your kind review. We’re so glad you enjoy the atmosphere and that Valerie and Annie have made your visits such a positive experience. We truly appreciate you trusting Valerie with both your and your husband’s hair, and we look forward to seeing you both again soon!
Valerie was amazing!!! I never had my hair done before. And she made my hair turn out way better than I ever imagined it would be!!!
Thank you so much for your wonderful review! We’re thrilled to hear that your first hair appointment was such a great experience. Valerie will be so happy to know she exceeded your expectations! We truly appreciate your kind words and can’t wait to welcome you back.