Google reviewers rate LA Boulders 4.7 out of 5 based on 436 reviews, frequently praising the friendly staff, clean facilities, and diverse route setting suitable for various skill levels. Positive comments often highlight the welcoming community atmosphere and reasonable pricing for day passes or memberships. However, recurring criticisms in lower-rated reviews focus on membership management issues, including hidden fees, difficult cancellation processes, and perceived price hikes relative to reduced operating hours.
Google rating: 4.7 out of 5 from 436 reviews (84% five-star).
Reviews on this page: 436 Google reviews (219 with written comments, 31 with photos).
Owner responses: the business replied to 3% of reviews.
Price hikes every year and often times twice in a year and nothing to show for it. I and many others kept my membership active during covid to show support and we've gotten such a poor experience in response as thank you over the years.
I've been a member since 2014. The gym used to close at 11pm and now I'm paying more and the hours are more limited. They keep opening new locations and don't bother upgrading/maintaining the older locations. No training boards at LAB, the Pasadena location does not have a TB2, and the Hollywood location has a sad excuse for a training board.
Yunan He2 reviewsiTotal number of Google reviews Yunan has written across all businesses on Google Maps, not just this one.
Very disappointing staff. Left my shoes at the place and called. Got the response “too busy to check for you.” Called again the next day, and was told they gave my shoes to someone else??? The staff said she was “doing me a favor.” When I told her my shoes were brand new she said “people buy new shoes all the time.” wow.
Response from the owner · 3 weeks ago
Hi Yunan,
I am in contact with your boyfriend over email and just informed him that we have your shoes here at our gym under his name. We apologize for the unfortunate misunderstanding and hope to see you soon back in our gyms.
Best,
Katherine
LAB General Manager
brendon davisLocal Guide · 88 reviewsiTotal number of Google reviews brendon has written across all businesses on Google Maps, not just this one.
3rd time I’ve been robbed here. I appreciate the front desk associate trying to figure out if it was a mix up. Better than Leonard’s response when my scooter was stolen while locked outside.
sofa lychee3 reviewsiTotal number of Google reviews sofa has written across all businesses on Google Maps, not just this one.
i personally do not climb here, but i stopped to go to the bathroom and left my phone. Kathy called a person in my party to let me know and waited 20 mins past closing. she then graciously didn't accept a tip we offered. she is amazing! give that woman a raise!!
박수빈Local Guide · 39 reviewsiTotal number of Google reviews 박수빈 has written across all businesses on Google Maps, not just this one.
Love this gym. Good variety of angles across the walls, and you get the sense that the route-setters want to train you for outdoor bouldering: lots of slab, mantles, and scary top-outs. Parking is surprisingly fine as well!
Donald H HewittLocal Guide · 21 reviewsiTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
