La Boutique de Bridal & Tuxedos

Clothing alteration service · Palm Bay, FL · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%89+25.1Replies to reviews 8%80+6.6Experts Score= 90Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 36 hemming servicesPosition by Experts Score among all companies we track in this category. · better than 71%
4.9 ★★★★★ 270 Google reviews · 24 photos
94%five-star reviews
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
89%reviews answered by the owner
Oct 2026latest review

La Boutique de Bridal & Tuxedos at a glance

Google reviewers rate the shop 4.9 out of 5 based on 270 reviews, with the owner responding to 89% of feedback. Customers frequently praise the knowledgeable staff for their patience, respectful communication regarding budgets, and efficient on-site alterations for wedding and prom dresses. While most highlight the comfortable shopping atmosphere, a small number of low-star reviews report dissatisfaction with specific alteration quality or perceived unfriendliness toward non-bridal shoppers.

  • Google rating: 4.9 out of 5 from 270 reviews (94% five-star).
  • Reviews on this page: 270 Google reviews (229 with written comments, 49 with photos).
  • Owner responses: the business replied to 89% of reviews.
  • Most recent review: October 19, 2026.
  • Service: Hemming Service serving Palm Bay, Florida.

Data from Google, last updated October 26, 2026.

Score profile vs other hemming services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction92Reliability89Craft & service–Value–Momentum100Replies to reviews80Satisfaction: 92 (median 82)Reliability: 89 (median 84)Momentum: 100 (median 100)Replies to reviews: 80 (median 46)
This companyHemming Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.La Boutique de Bridal & Tuxedos: 92/100 on this factor. Category median: 82.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.La Boutique de Bridal & Tuxedos: 89/100 on this factor. Category median: 84.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.La Boutique de Bridal & Tuxedos: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.La Boutique de Bridal & Tuxedos: 80/100 on this factor. Category median: 46.A
80

Bar = this company · dark tick = category median.

Star ratings

270 Google reviews we collected

  • 5 stars25594%
  • 4 stars83%
  • 3 stars10%
  • 2 stars00%
  • 1 star62%

Praise vs complaints

Phrases our text analysis found in 229 written reviews

  • Praise34599%
  • Complaints51%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude12837%
  • Would recommend7822%
  • Quality & results5215%
  • Price & value3811%
  • Speed & response267%
  • Honesty & trust185%
  • Communication103%

What customers talk about

We read 229 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Melanie is super sweet they have a great collection of dresses.”
  • “Highly recommended to any bride looking for incredible service!”
  • “Her mom and I thoroughly enjoyed every moment of the process.”
    “My grandmother had purchased a dress and had it altered there, but on the wedding day, we discovered that the gown was in terrible condition.”
  • “The team here is top notch and the dresses are nothing short of stunning while remaining affordable!”
  • “Showed me many different options but couldn’t give up the first dress I tried on, I fell in love immediately!”
  • “They approached my tux for our renewal with a level of care and attention that made me feel genuinely valued.”
  • “Kat was an amazing stylist—she truly listened to my future daughter-in-law's needs and expectations, and she completely understood and respected our budget.”

People customers mention

  • Valerie 47 reviews
  • Tom 12 reviews
  • Val 5 reviews
  • Allison 4 reviews
  • Melbourne 4 reviews
  • Dress 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Rosa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

We shined at the black tie wedding thanks to the meticulous dress alterations and tuxedo fitting. Service was friendly and professional.

Kaitlin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Melanie is super sweet they have a great collection of dresses. I felt very comfortable there. She definitely knew what she was doing. Gave me lots of good advice.

Donald6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Val and Tom at La Boutique delivered an experience that went far beyond a simple fitting. They approached my tux for our renewal with a level of care and attention that made me feel genuinely valued. Every adjustment, every conversation, every detail was handled with professionalism and heart. The final tux fit…

carolina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had the absolute best experience at La Boutique de Bridal & Tuxedos! Kat was an amazing stylist—she truly listened to my future daughter-in-law's needs and expectations, and she completely understood and respected our budget. Thanks to Kat's expertise and care, my future daughter-in-law said YES to the dress of…

Courtney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Melanie was absolutely amazing with helping me find my perfect dress!! Showed me many different options but couldn’t give up the first dress I tried on, I fell in love immediately! Thank you again for your help

Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Melanie helped me find MY dress. She made me feel so comfortable, and made my experience amazing! Thank you so much for helping me find my dress.

Photos

Customer reviews

4.9 ★★★★★ 270 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Rosa Rodriguez11 reviewsTotal number of Google reviews Rosa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We shined at the black tie wedding thanks to the meticulous dress alterations and tuxedo fitting. Service was friendly and professional.

Kaitlin Ray11 reviewsTotal number of Google reviews Kaitlin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Melanie is super sweet they have a great collection of dresses. I felt very comfortable there. She definitely knew what she was doing. Gave me lots of good advice.

Donald Coleman6 reviewsTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Val and Tom at La Boutique delivered an experience that went far beyond a simple fitting. They approached my tux for our renewal with a level of care and attention that made me feel genuinely valued. Every adjustment, every conversation, every detail was handled with professionalism and heart. The final tux fit beautifully and carried the weight of the moment — a celebration of our marriage, our history, and everything we’ve built together. Their work helped me feel confident and honored to stand beside my wife on such an important day.

carolina mieles7 reviewsTotal number of Google reviews carolina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had the absolute best experience at La Boutique de Bridal & Tuxedos! Kat was an amazing stylist—she truly listened to my future daughter-in-law's needs and expectations, and she completely understood and respected our budget. Thanks to Kat's expertise and care, my future daughter-in-law said YES to the dress of her dreams! Her mom and I thoroughly enjoyed every moment of the process. Experiences like this remind us how important it is to support our local businesses, where you get genuine care and personal connection. We are all so grateful to Kat, Valerie, and Tom for making this such a special, memorable, and joyful occasion. Highly recommended to any bride looking for incredible service!

Courtney Gardner1 reviewTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Melanie was absolutely amazing with helping me find my perfect dress!! Showed me many different options but couldn’t give up the first dress I tried on, I fell in love immediately! Thank you again for your help

Response from the owner · a month ago

Courtney, sometimes your heart just knows from the very first dress! ✨ We love that even after exploring so many beautiful options, that first one never stopped calling your name. There’s something so magical about finding a dress you can already imagine walking down the aisle in, and we’re so happy Melanie was there to help you enjoy that special moment! She’ll be absolutely delighted to read your sweet words. Thank you for letting us share in the excitement of finding your perfect dress. We hope you fall in love with it a little more every time you put it on, right up to the moment you say “I do!” Welcome to the La Boutique de Bridal family of brides, Courtney—we’re so happy to have you! ♥️

Melissa Giordano4 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Melanie helped me find MY dress. She made me feel so comfortable, and made my experience amazing! Thank you so much for helping me find my dress.

Response from the owner · a month ago

Melissa, your sweet words make our hearts so happy! Finding YOUR dress is such a special moment, and knowing Melanie helped you feel comfortable and cared for along the way makes it even more meaningful. Every bride deserves to feel celebrated as she discovers the dress she’ll make so many beautiful memories in. Melanie puts so much heart into helping our brides, and she’ll be so touched to know how much this experience meant to you! ✨ Thank you for trusting us with a little piece of your love story. We hope every time you put on your dress, you feel that same excitement and happiness all over again! Welcome to the La Boutique de Bridal family of brides—we’re so happy you’re part of it! ♥️

Darlene CulbertsonLocal Guide · 9 reviewsTotal number of Google reviews Darlene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The ladies there we're very helpful their personality was perfect I mean they were so kind and extremely nice I love them I bought my daughter her wedding dress. She kept bringing dresses out until she found the right one. And the prices are very reasonable. I recommend this shop to anyone who's looking for a wedding dress or tuxedo or mother-in-law Dress Bridesmaids please go to this shop this shop is wonderful.

Response from the owner · a month ago

Darlene, thank you so much for your kind words and heartfelt recommendation! We absolutely love hearing how welcomed and cared for you felt while finding your daughter’s wedding dress. Helping her explore dresses until she found the right one was such a joy, and we’re so happy you shared that special moment with us! We’re so grateful you chose La Boutique de Bridal for such a meaningful part of your daughter’s wedding journey. Please give her our love and welcome her to the La Boutique de Bridal family of brides! ♥️

Maddison Mercer4 reviewsTotal number of Google reviews Maddison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Melanie was absolutely amazing as my consultant. Found The One on my first day of looking and that’s definitely thanks to her and her patience with me (I must have tried on a dozen dresses in varying styles because I didn’t know what style I wanted). Very accommodating and a no pressure atmosphere made me feel very comfortable and I had such a great time :) Cant wait for my dress to come in, I’m already missing wearing it!

Response from the owner · a month ago

Maddison, thank you so much for sharing your experience! We absolutely love hearing how comfortable and relaxed Melanie made you feel during your very first day of dress shopping. She truly has a gift for helping each bride explore different styles with patience and care, and we’re so happy she helped you find The One! We love that you’re already missing wearing your dress, and we can’t wait to see you in it again when it arrives! We’re so grateful you chose to share this special part of your journey with us. Welcome to the La Boutique de Bridal family of brides! ♥️

SjwrightLocal Guide · 23 reviewsTotal number of Google reviews Sjwright has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff amazing and experience was amazing 10/10 recommend

Response from the owner · a month ago

Thank you so much for the 10/10 recommendation! We’re delighted that you had such an amazing experience with our team. It was a pleasure having you in the boutique, and we’re so grateful you chose La Boutique de Bridal! 🤍

Jessica FerreiraLocal Guide · 15 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brought my sister from out of town here as our first stop for wedding dress shopping. Needless to say, we did not need to go anywhere else. Staff was so helpful, professional and friendly. I even ended up finding a dress for myself. Highly recommend this boutique.

Response from the owner · a month ago

Jessica, what a wonderful shopping day! We’re thrilled that your sister said yes to her dress on the very first stop—and that you found something special for yourself too! Thank you for trusting us with such a memorable moment and for recommending our boutique. We hope you both treasure the experience as much as we loved sharing it with you! 🤍

La Boutique de Bridal & Tuxedos on Google Maps →

Business details

  • Service area: Palm Bay, FL