Phrases our text analysis found in 484 written reviews
97%praise
Praise76497%
Complaints223%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude22829%
Would recommend22328%
Quality & results11815%
Communication8511%
Speed & response567%
Honesty & trust567%
Price & value203%
What customers talk about
We read 484 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend Daniela Labinoti and her professional team.”
“The receptionist, Jessica, was rude, unprofessional, invasive and continued to talk over me after 4 conversations, including one of their investigator…”
“Great staff and very professional , Thank you so much for your service , and I highly recommend .”
“I was highly recommended to you, which is why I insisted on your help, but your staff is useless.”
“My case resulted in a huge settlement, and I am extremely grateful for the dedication, professionalism, and hard work that went into getting that result.”
“Your secretaries are friendly, but the other men who have answered and told me they would call me back are incompetent.”
“She was patient, compassionate, responsive, and willing to take the time to explain things and answer our questions.”
“He never followed up, and today, Thursday, I haven't heard from him.”
“I was contacted by Tina over the internet and she called me immediately.”
“…iven notice that my case was denied or one they couldn't pursue and I waited weeks and weeks for a simple response via email or phone call.…”
“Her kindness and genuine concern made a stressful experience much easier to deal with.”
“Will go to Another Attorney that Cares, you guys are not Reliable.”
“…t difficult because the opposing parties didn't want to pay what was fair, but they finally reached a reasonable agreement, and I left very happy with…”
People customers mention
Daniela78 reviews
Yvette18 reviews
Lily17 reviews
Paso15 reviews
Rocio8 reviews
Mark7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Quiero agradecer la ayuda que me dieron y que sigan ayudando a mas gente como lo hicieron conmigo, porque llame a varios lugares y no me atendieron y la firma me dio una ayuda muy grande.
Response from the owner · 6 hours ago
Agradecemos que nos haya compartido su experiencia. Nos alegra haber podido brindarle una ayuda tan importante cuando otros lugares no la atendieron.
Rachel QuintanaLocal Guide · 50 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
WOW!!!! I was contacted by Tina over the internet and she called me immediately. W met with the attorney and everyone was AMAZING! I cannot thank them enough for all their help and attention. I recommend 💯 %.
Carlos Morales3 reviewsiTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
I’m so grateful for this law firm they were with me from beginning to end giving me updates on everything. They fought for me when no one else would. Thank you for taking care of me and fighting and getting me my check. Forever grateful for this law firm.
Response from the owner · a day ago
We are honored to have supported you from beginning to end. Thank you for trusting us to fight for you and secure your check.
Inia NichelleLocal Guide · 22 reviewsiTotal number of Google reviews Inia has written across all businesses on Google Maps, not just this one.
Not only do they fight for your case they fight to see you recover from your injuries in a timely but speedily manner depending on your injuries very pleased with the service of staff also thank you lebanati law 👍
mariana varela3 reviewsiTotal number of Google reviews mariana has written across all businesses on Google Maps, not just this one.
I initially chose Daniela Labinoti’s law firm based on their positive reviews. Although my experience throughout the process had some challenges, I would also like to recognize the people who made a positive difference.
I want to acknowledge Francisco, who helped me initially schedule an appointment with an attorney and was always attentive and helpful throughout the time he handled my case. I truly appreciated his support.
Throughout the process, there were several changes in the staff handling my file, which sometimes affected communication and follow-up. There were times when I had to reach out for updates and clarification.
As my case came to a close, I still had questions regarding my medical bills, the negotiations made to reduce those expenses, and my final compensation. I wanted a clearer understanding of how everything had been handled.
I would also like to sincerely thank attorney Omar Silva and attorney Daniela Labinoti for taking the time to schedule a meeting with me, listen to my concerns, and personally explain the details of my case. They also offered a sincere apology for the experience I had, and I genuinely appreciated their willingness to address my questions and concerns.
I believe it is important to recognize not only the areas that could have been handled better but also the effort they made to listen, take responsibility, and improve my experience.
Thank you to Francisco, Omar, and Daniela for the attention and time they gave me. I hope the firm continues building on these efforts to provide clients with the communication, transparency, and care they deserve.
Holly BruntLocal Guide · 12 reviewsiTotal number of Google reviews Holly has written across all businesses on Google Maps, not just this one.
I highly recommend Daniela Labinoti and her professional team. Daniela took my case where other lawyers turned me away. I never thought my case was going to be resolved Big thank you to Yvette for keeping me informed and helping every step of my case.
Thank you Daniela and team for all your hard work and dedication to help me with my case. I greatly appreciate it and wishing you all the best. Keep up with the awesome and outstanding work. Thumbs up
Response from the owner · 2 weeks ago
Thank you for sharing, Lynn! We're glad Daniela and Yvette made a difference in your case. Your kind words mean everything to our team.