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Lady Hibachi

Mobile caterer · Memphis, TN · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 20 personal chefsPosition by Experts Score among all companies we track in this category. · better than 100%
5.0 ★★★★★ 144 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
80%reviews answered by the owner
Oct 2026latest review

Lady Hibachi at a glance

Google reviewers give Lady Hibachi a perfect 5.0 rating based on 144 reviews, with the owner responding to 80% of comments. Customers consistently highlight the delicious food, professional staff, and entertaining atmosphere, noting that the caterer provides games, music, and interactive experiences for various events. Many mention the team’s ability to accommodate dietary restrictions and their punctual, courteous service. No recurring criticisms appear in the provided excerpts, as all listed reviews are positive.

  • Google rating: 5.0 out of 5 from 144 reviews (100% five-star).
  • Reviews on this page: 145 Google reviews (125 with written comments, 15 with photos).
  • Owner responses: the business replied to 80% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Personal Chef serving Memphis, Tennessee.

Data from Google, last updated November 1, 2026.

Score profile vs other personal chefs

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

Satisfaction100Reliability98Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 95)Reliability: 98 (median 96)Momentum: 100 (median 100)
Lady HibachiPersonal Chefs median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lady Hibachi: 100/100 on this factor. Category median: 95.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lady Hibachi: 98/100 on this factor. Category median: 96.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lady Hibachi: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 32.–
–

Bar = this company · dark tick = category median.

Star ratings

145 Google reviews we collected

  • 5 stars145100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 125 written reviews

  • Praise8599%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3338%
  • Quality & results2529%
  • Would recommend2023%
  • Speed & response67%
  • Honesty & trust22%

What customers talk about

We read 125 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “We really enjoyed the experience The owner was so courteous, we really enjoyed our service.”
  • “Great service so nice and the food was delicious and the service was like 1000 out of 10 I had a great time and the games were fun and so funny”
  • “Would definitely recommend for your next work or family party!”
  • “…helped me make the best decision, she was patient, professional, and prompt!…”
  • “Excellent food and just some genuine fun all around.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Kenyatta12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

We really enjoyed the experience The owner was so courteous, we really enjoyed our service. The food was absolutely delicious. I was so delighted. I highly recommend. Definitely 10/10

Kiersten3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service so nice and the food was delicious and the service was like 1000 out of 10 I had a great time and the games were fun and so funny

Marti8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Lady Hibachi took care of my son and future daughter-in-law’s rehearsal dinner tonight and we had a great time! The food was delicious and Ms. Nereka and her crew made sure we had so much fun. Thank you Lady Hibachi!!

Donnie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Food was amazing! They setup in our backyard for our daughter’s rehearsal dinner. So much fun! Book an evening with Lady Hibachi!

Customer photo from Donnie's reviewCustomer photo from Donnie's review
Makenzie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

They were absolutely amazing!! 10000/100. Hilarious, the food was amazing, and they were very professional!

Jaylon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lady Hibachi is amazing ! Her experience shows through her food and her staff is A-1. They are friendly, entertaining, and the food is great

Photos

Customer reviews

5.0 ★★★★★ 144 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kenyatta Waters12 reviewsTotal number of Google reviews Kenyatta has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We really enjoyed the experience The owner was so courteous, we really enjoyed our service. The food was absolutely delicious. I was so delighted. I highly recommend. Definitely 10/10

Rachell Standley5 reviewsTotal number of Google reviews Rachell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The rice was extremely good. I will definitely visit their restaurant.

Alliyah Parks1 reviewTotal number of Google reviews Alliyah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love it. Nice trying it.

Jas Jass1 reviewTotal number of Google reviews Jas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This rice is bussinnnn🔥

Samantha parks7 reviewsTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was awesome and I don't like rice like that thank you so much

Kiersten Covington3 reviewsTotal number of Google reviews Kiersten has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service so nice and the food was delicious and the service was like 1000 out of 10 I had a great time and the games were fun and so funny

Marti Smith8 reviewsTotal number of Google reviews Marti has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lady Hibachi took care of my son and future daughter-in-law’s rehearsal dinner tonight and we had a great time! The food was delicious and Ms. Nereka and her crew made sure we had so much fun. Thank you Lady Hibachi!!

Jody Stroud1 reviewTotal number of Google reviews Jody has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great people even better food! Enjoyed their efforts for sure!

Donnie Smith1 reviewTotal number of Google reviews Donnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Food was amazing! They setup in our backyard for our daughter’s rehearsal dinner. So much fun! Book an evening with Lady Hibachi!

Makenzie Seale1 reviewTotal number of Google reviews Makenzie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were absolutely amazing!! 10000/100. Hilarious, the food was amazing, and they were very professional!

Lady Hibachi on Google Maps →

Business details