We couldn’t be happier with our experience with LaLa Photography! From start to finish, everything was absolutely wonderful. The professionalism, attention to detail, creativity, and genuine passion for photography truly shine through in every aspect of their work. The entire experience was comfortable, enjoyable, and seamless. You can tell they genuinely care about capturing those special moments and turning them into beautiful memories that you can cherish for a lifetime. The quality of the photos exceeded our expectations, and the final results were nothing short of amazing! If you’re looking for a photography company that goes above and beyond, makes you feel special, and delivers exceptional results, look no further than LaLa Photography. We would recommend them a thousand times over! Thank you, LaLa Photography, for capturing such beautiful memories. We absolutely love your work and couldn’t be more grateful!
LaLa Photography NC
LaLa Photography NC at a glance
Customers frequently praise the studio for its friendly staff, clean environment, and ability to handle maternity, newborn, and family sessions with patience. Recurring themes include professional guidance, comfortable experiences, and high-quality photo results that encourage repeat visits. However, some reviewers criticize the pricing structure for relying on high-pressure sales tactics, long wait times for final images, and difficulties honoring promotional discounts or accommodating specific scheduling requests.
- Google rating: 4.9 out of 5 from 339 reviews (96% five-star).
- Reviews on this page: 339 Google reviews (313 with written comments, 20 with photos).
- Owner responses: the business replied to 25% of reviews.
- Most recent review: October 31, 2026.
- Service: Pet Photographer serving Charlotte, North Carolina.
Data from Google, last updated November 2, 2026.
Star ratings
339 Google reviews we collected
- 5 stars32696%
- 4 stars21%
- 3 stars31%
- 2 stars21%
- 1 star62%
Praise vs complaints
Phrases our text analysis found in 313 written reviews
- Praise44397%
- Complaints143%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude15734%
- Would recommend11225%
- Quality & results10924%
- Price & value307%
- Speed & response245%
- Honesty & trust143%
- Communication112%
What customers talk about
We read 313 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The professionalism, attention to detail, creativity, and genuine passion for photography truly shine through in every aspect of their work.”
“I recently took pictures here the lady was very rude my 1st time taking a photo shoot but it was the worst experience ever most of my picture was no…”
“…and beyond, makes you feel special, and delivers exceptional results, look no further than LaLa Photography.…”
“…picture was jacked up n stressful as you look at my picture 🤣🤣🤣 never again I really wasted my money n time with this company…”
“I thoroughly enjoyed the entire experience of having my one year old birthday shoot at LaLa Photography.”
“…e lady was very rude my 1st time taking a photo shoot but it was the worst experience ever most of my picture was not cute at all I was on a 90min t…”
“The quality and attention to detail were amazing, and they were also very affordable, which made the experience even better!”
“Low entry price, average-quality photos, and a very high price per image paired with high-pressure sales tactics.”
“We were truly impressed with how efficiently they worked without compromising the quality.”
“This goes to show that I trust them to deliver a stellar photo shoot every time!”
“The entire team was very professional, cooperative, patient, and easy to work with.”
People customers mention
- Jackie 45 reviews
- Landen 8 reviews
- Landon 6 reviews
- Jacky 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 339 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I started coming here for my maternity photoshoot and absolutely love the staff. The staff is so friendly and professional. I’ve brought my baby back for more shoots and will continue to work with them as she grows and as we grow as a family.
loved this place and working with Jackie! Super helpful and fun! I will be back
- Price assessment: Great price
- Services: Maternity and newborn
We’re so happy you had such a fun and memorable experience with us 🤍 Thank you for choosing LaLa Photography for your maternity and newborn photography journey and for trusting our Charlotte photography studio to capture these special moments. Creating a welcoming, stress-free experience for growing families is what we love most, and we can’t wait to welcome you back for future milestone memories!
The service here is amazing!! We had such a great experience!
- Price assessment: Reasonable price
- Services: Newborn photography
LaLa Photography's team did such an amazing job. We felt very comfortable during the maternity and newborn photoshoot. The photos turned out beautiful which makes it hard to not want to walk out with all of them!
I thoroughly enjoyed the entire experience of having my one year old birthday shoot at LaLa Photography. I truly wish I had known about them sooner so that I could have taken advantage of their Pregnancy, Newborn, and One Year package. I will definitely be back! ❤️
Jordan, thank you SO much for your sweet review! 🥹💕 We absolutely loved celebrating your little one's FIRST birthday with you! 🎂🎉 That first year is filled with so many precious milestones, and we're honored to have captured such a special one for your family! We love that you mentioned our maternity, newborn, and first birthday photography options! One of our favorite things about LaLa Photography Charlotte is getting to grow alongside our families, capturing everything from baby bumps and tiny newborn toes to those BIG first birthday smiles! 📸💕 We're so happy you found us, and it's never too late to start making beautiful memories together! Thank you for choosing our Charlotte, NC photography studio. We can't wait to welcome you and your little one back for many more milestones! ❤️ Creating Smiles Today. Capturing Memories Forever. – Team LaLa Charlotte https://www.lalaphotographync.com
Can't say enough good things about the team here! Jackie was so good with my toddler and getting him to smile and pose. The experience was as stress free as a newborn/family photo session could get. Janice at the front was also wonderful to work with. Facility was welcoming and clean. We will definitely be returning in the future.
- Price assessment: Great price
- Services: Newborn photography, Family and group
Leah, thank you SO much for this wonderful review! 🥹💕 It was such a pleasure welcoming your family to LaLa Photography Charlotte and capturing these precious newborn memories! We absolutely love hearing that Jackie was able to bring out those adorable toddler smiles! 📸💕 Our Giggle Masters know that photographing little ones takes patience, creativity, and a little extra silliness! We're especially happy that your newborn and family photography session felt relaxed and stress-free, because that's exactly the experience we want every family to have. And thank you for recognizing Janice! She'll be thrilled to hear your kind words. From the moment you walk through our doors to the final photo reveal, our entire team works together to make your visit comfortable, welcoming, and enjoyable. Thank you for trusting our Charlotte, NC photography studio with your growing family's memories. We can't wait to welcome you all back and watch those little ones grow! ❤️ Creating Smiles Today. Capturing Memories Forever. – Team LaLa Charlotte https://www.lalaphotographync.com/newborn
I've been going there for over 3 years and the experience is always amazing. The people are very nice and patient! Great Service, wonderful people, if I could, I would've given them a 10 ⭐️ review!
Chantale, THREE wonderful years with our LaLa family! 🥹💕 We cannot thank you enough for your continued love, loyalty, and support! Having families like yours return year after year is truly one of the greatest joys of what we do! And a 10-star review?! ⭐️⭐️⭐️ You have officially made our entire team's day! We believe that every photography session should be filled with patience, kindness, laughter, and beautiful memories, and it means the world to know you've consistently experienced that with us. Thank you for choosing LaLa Photography Charlotte to be part of your family's journey for over three years. We look forward to many more years of smiles, milestones, and memories together! ❤️ Creating Smiles Today. Capturing Memories Forever. – Team LaLa Charlotte https://www.lalaphotographync.com
Lala Photography is my go to photography spot! We’ve been here multiple times and every time we come, they take amazing pictures and really capture our best moments! I recommend them to everyone who asks!
- Price assessment: Great price
- Services: Family and group, Baby photography
Deneisha, you're making our hearts smile! 🥹💕 Thank you SO much for being such a loyal part of our LaLa family! There's nothing more rewarding than welcoming familiar faces back to our Charlotte photography studio and capturing new memories with every visit! 📸❤️ We absolutely LOVE that LaLa Photography Charlotte has become your go-to photography spot! Knowing that you trust us to capture your family's special moments AND recommend us to others is truly the greatest compliment we could receive. Our goal has always been to make beautiful, professional photography affordable while giving every family an experience worth coming back for. Thank you for continuing to choose us and for spreading the LaLa love! We can't wait to see you again for your next special occasion! 💕 Creating Smiles Today. Capturing Memories Forever. – Team LaLa Charlotte https://www.lalaphotographync.com
Amazing experience with our newborn photoshoot. The staff is incredibly patient and understanding. Our photos turned out absolutely beautiful. We will definitely be looking forward to returning here in the future.
- Price assessment: Reasonable price
- Services: Newborn photography, Family and group
Tiffany, thank you SO much for your beautiful review! 🥹💕 It was an absolute joy welcoming your family to LaLa Photography Charlotte and capturing those precious first memories with your little one! 👶📸 Newborn photography holds such a special place in our hearts! We know that every baby has their own personality and needs, which is why patience, gentleness, and understanding are at the heart of every newborn session. We're so happy our team made your experience comfortable and enjoyable! Hearing that you LOVE your newborn portraits means the world to us! ❤️ Our goal is to provide families with beautiful, professional photography at an affordable price, creating memories they'll treasure for a lifetime. Thank you for trusting us with such an important milestone. We can't wait to welcome your family back and capture even more smiles as your little one grows! 💕 Creating Smiles Today. Capturing Memories Forever. – Team LaLa Charlotte https://www.lalaphotographync.com/newborn
Business details
- Website: lalaphotographync.com
- Service area: Charlotte, NC