Tiffany Breaux-Jones1 review
Logan was beyond helpful!
Response from the owner · 11 hours ago
Hi Tiffany. We appreciate the kind words and are glad we could provide you with a positive experience!
Review from Google · view on Google
Lamps Plus
Lamps Plus at a glance
Google reviewers rate Lamps Plus 4.9 out of 5 based on 906 reviews, with the owner responding to 93% of comments. Customers frequently praise the staff for being helpful, knowledgeable, and professional when selecting lighting fixtures and ceiling fans, often noting quick service and product availability. However, low-star reviews cite issues with online ordering, defective products, high prices, and difficulties with returns or delivery communication.
- Google rating: 4.9 out of 5 from 906 reviews (94% five-star).
- Reviews on this page: 906 Google reviews (763 with written comments, 26 with photos).
- Owner responses: the business replied to 93% of reviews.
- Most recent review: October 25, 2026.
- Service: Outdoor Lighting Installer serving Austin, Texas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★906 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Keri Strawser5 reviews
Marlon and Logan were great help!
Response from the owner · a day ago
Thank you so much for the excellent review! We are so happy you had a positive experience with us and appreciate you taking the time to share your feedback. Have a wonderful day!
Review from Google · view on Google
Andy Karruli4 reviews
Thanks to Lamp Plus, Ashlee and Logan helped me find the perfect lights with a same day turnaround. Both are great.
Response from the owner · 9 hours ago
Thank you for the wonderful rating, Andy . Customer satisfaction is and always will be our top priority. Have a fantastic day!
Review from Google · view on Google
Timothy Myers4 reviews
Logan is the best. Very helpful.
Response from the owner · 5 days ago
Thank you for the wonderful rating, Timothy . Customer satisfaction is and always will be our top priority. Have a fantastic day!
Review from Google · view on Google
Nicole MaddocksLocal Guide · 101 reviews
Selection is not as great as it used to be.
Response from the owner · a week ago
Hello Nicole, Thank you for your feedback. We're sorry to hear our store selection didn't meet your expectations. We'd love the opportunity to help. Please email us at [email protected] with more details about what you're looking for, and our team will be happy to assist you in finding the perfect lighting solution for your space.
Review from Google · view on Google
Mary Ann Ramirez3 reviews
Logan and Ashley are the greatest!! Very professional!!
Response from the owner · a week ago
Hi Mary. We appreciate the kind words and are glad we could provide you with a positive experience!
Review from Google · view on Google
Jake Norrie8 reviews
Ashley and Brandon are the absolute best. went in looking for a floor lamp and they had exactly what I needed. As I was loading it up into the car I accidentally dropped one of the wrapped glass lamp shades and it cracked. They were sweet enough to have a back up and gave it to me for free. You can’t find service like that anymore, check them out for all your lighting needs ❤️
Response from the owner · 2 weeks ago
Thank you so much for the excellent review! We are so happy you had a positive experience with us and appreciate you taking the time to share your feedback. Have a wonderful day!
Review from Google · view on Google
Brad Evans13 reviews
Great customer service with Brandon!
Response from the owner · 3 weeks ago
Thank you for the wonderful rating, Brad . Customer satisfaction is and always will be our top priority. Have a fantastic day!
Review from Google · view on Google
Mary Kate Jackson7 reviews
So easy. Logan was extremely helpful and answered all my dumb questions.
Response from the owner · a month ago
Hi Mary. We appreciate the kind words and are glad we could provide you with a positive experience!
Review from Google · view on Google
John4 reviews
Brandon was professional and friendly and amazing
Response from the owner · a month ago
Thank you so much for the excellent review! We are so happy you had a positive experience with us and appreciate you taking the time to share your feedback. Have a wonderful day!
Review from Google · view on Google
Business details
- Address: 10000 Research Blvd #133, Austin, TX 78759
- Phone: (737) 402-7070
- Website: lampsplus.com
- Service area: Austin, TX