Pressure washing service · Akron, OH · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#55 of 61 pressure washing servicesiPosition by Experts Score among all companies we track in this category. · better than 10%
4.9★★★★★229 Google reviews
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers describe Lances Power Washing as punctual, professional, and efficient, with frequent praise for clear communication, fair pricing, and thorough results on houses, driveways, and roofs. The business also handles Christmas light installation, which reviewers note is done quickly and neatly. While the high rating reflects strong satisfaction, low-star reviews cite instances of significant arrival delays and a failure to warn about potential damage to nearby vegetation from washing chemicals.
Google rating: 4.9 out of 5 from 229 reviews (97% five-star).
Reviews on this page: 229 Google reviews (182 with written comments, 12 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 18, 2026.
Service: Pressure Washing Service serving Akron, Ohio.
Data from Google, last updated November 3, 2026.
Score profile vs other pressure washing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Lances Power WashingPressure Washing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lances Power Washing: 89/100 on this factor. Category median: 98.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lances Power Washing: 80/100 on this factor. Category median: 98.A
80
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lances Power Washing: 91/100 on this factor. Category median: 100.A
91
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lances Power Washing: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lances Power Washing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lances Power Washing: 100/100 on this factor. Category median: 77.A
100
Bar = this company · dark tick = category median.
Star ratings
229 Google reviews we collected
4.9of 5
5 stars22197%
4 stars31%
3 stars00%
2 stars10%
1 star42%
Praise vs complaints
Phrases our text analysis found in 182 written reviews
99%praise
Praise38899%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price133%
Reasonable267%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results10527%
Staff & attitude7720%
Would recommend7319%
Speed & response6617%
Price & value4411%
Communication205%
Honesty & trust51%
What customers talk about
We read 182 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The guys were professional, friendly, thorough, and clearly took pride in their work.”
“They did such a nice job, we’re very professional and it all looks so much better!”
“We highly recommend them to anyone looking for quality power washing services.”
“They arrived on time, worked efficiently, and went above and beyond to make sure everything looked perfect.”
“I would personally like to recommend this company to anyone interested in a high quality outcome delivered at a great price with great customer service.”
“Great communication regarding arrival time and what to expect from their services.”
“Great job, genuine concern to perform a quality cleaning!”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMarthaLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Booking our house power wash was very efficient .
Great communication regarding arrival time and what to expect from their services. We have used them before and this second experience was as good as our first one. Highly recommend.
Reasonable price
SSonia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We had Lance’s power wash our house, deck, sidewalk and driveway and they all look so clean and refreshed, and the difference is incredible!
The guys were professional, friendly, thorough, and clearly took pride in their work. They arrived on time, worked efficiently, and went above and beyond to make sure…
Great price
SSherri11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We just had Lance’s power washing clean our house, patio and roof. It all looks amazing!!
They did such a nice job, we’re very professional and it all looks so much better!
We would highly recommend this company if you need to have some power washing done.
Reasonable price
LLarry14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Great service. On time. Very fair pricing. Very respectful young men worked over 2hrs and the house looks new...Im not kidding either...NEW!!
GIVE LANCES AN OPPURTUNITY TO WOW YOU LIKE THEY DID US!
DDavidLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We just had our House and Drive power washed by Dan and Misha. 2 and half hours later a Super Job on both!!
AAlyse2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
After our whole house wash, I noticed some areas that were not there before under 3 windows. Like maybe something was washed out of the siding, but not rinsed down. The supervisor drove back out himself to take a look that night. He then came back the next day to clean it himself. After that didn't work, a full crew…
Booking our house power wash was very efficient .
Great communication regarding arrival time and what to expect from their services. We have used them before and this second experience was as good as our first one. Highly recommend.
Price assessment: Reasonable price
Response from the owner · a month ago
Hi Martha,
Thank you so much for your positive feedback and for choosing our services again! We're thrilled to hear that you had a great experience with us, both times. We strive to maintain efficient and clear communication with our customers. If you ever need power washing services in the future, please don't hesitate to reach out to us.
Best regards,
Lances Power Washing
S
Sonia Eisenbrei1 reviewiTotal number of Google reviews Sonia has written across all businesses on Google Maps, not just this one.
We had Lance’s power wash our house, deck, sidewalk and driveway and they all look so clean and refreshed, and the difference is incredible!
The guys were professional, friendly, thorough, and clearly took pride in their work. They arrived on time, worked efficiently, and went above and beyond to make sure everything looked perfect.
We highly recommend them to anyone looking for quality power washing services. We will definitely be using them again!
Price assessment: Great price
Response from the owner · 2 months ago
Thank you so much, Sonia, for your incredibly kind words! We are thrilled to hear how refreshed everything looks and that our team's professionalism and thoroughness shone through. We truly appreciate your trust in us and look forward to serving you again!
S
Sherri Sitz11 reviewsiTotal number of Google reviews Sherri has written across all businesses on Google Maps, not just this one.
We just had Lance’s power washing clean our house, patio and roof. It all looks amazing!!
They did such a nice job, we’re very professional and it all looks so much better!
We would highly recommend this company if you need to have some power washing done.
Price assessment: Reasonable price
Response from the owner · 3 months ago
Sherri, thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that your house, patio, and roof all look amazing and that you were happy with our professional service. We truly appreciate your kind recommendation!
L
Larry Allen14 reviewsiTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Great service. On time. Very fair pricing. Very respectful young men worked over 2hrs and the house looks new...Im not kidding either...NEW!!
GIVE LANCES AN OPPURTUNITY TO WOW YOU LIKE THEY DID US!
Response from the owner · 4 months ago
Larry, thank you so much for the kind words! We’re thrilled to hear the crew was on time, respectful, and able to make your house look new again. We truly appreciate you giving Lance’s the opportunity to wow you.
D
David ChathamLocal Guide · 8 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
After our whole house wash, I noticed some areas that were not there before under 3 windows. Like maybe something was washed out of the siding, but not rinsed down. The supervisor drove back out himself to take a look that night. He then came back the next day to clean it himself. After that didn't work, a full crew returned to take care of the problem areas with some chemicals. They followed through and made it right. House looks great. Thank you for taking care of business and making it right for us! Great communication as well!
Response from the owner · 6 months ago
Hi Alyse,
Thank you for your understanding and for giving us the opportunity to make things right. We're pleased to hear that you're happy with the end result and our efforts to address the issue. If you ever need our services again, don't hesitate to reach out to us.
Best regards,
Lances Power Washing
B
Barb Jenkins14 reviewsiTotal number of Google reviews Barb has written across all businesses on Google Maps, not just this one.
I had a wonderful experience today with two young men from Lance’s Power Wash. Not only did they exceed my expectations for power washing and sealing my driveway, walkway and front stoop, they were very professional and friendly. I would personally like to recommend this company to anyone interested in a high quality outcome delivered at a great price with great customer service. I will definitely use them again.
Response from the owner · Edited 6 months ago
Hi Barb,
Thank you for the glowing review! We're thrilled to hear that you had a such a great experience. Have a wonderful day!
K
kurt bazil4 reviewsiTotal number of Google reviews kurt has written across all businesses on Google Maps, not just this one.
The folks at Lance’s make Christmas very special, much thanks. Kurt
Response from the owner · 10 months ago
Hi Kurt,
Thank you for the kind words! We're thrilled to hear that we could make your Christmas special. Wishing you all the best!
Warm regards,
Lances Power Washing
J
Joel Belding6 reviewsiTotal number of Google reviews Joel has written across all businesses on Google Maps, not just this one.
Great company and excellent customer service. Highly recommend.
Response from the owner · 10 months ago
Hi Joel,
Thank you for the kind words! We're thrilled to hear that you had a great experience with us. If you ever need power washing services again, don't hesitate to reach out to us.
Best regards,
Lances Power Washing
M
Maryjo HeckerLocal Guide · 19 reviewsiTotal number of Google reviews Maryjo has written across all businesses on Google Maps, not just this one.
Hired them to do the entrance to our subdivision. Everything was beautiful and well priced. I received estimates from several companies and theirs was by far the best. Many compliments given by very picky neighbors too! I recommend them whole heartedly !! A++
Response from the owner · a year ago
Hi Maryjo,
Thank you for the great feedback! We're thrilled to hear that you and your neighbors are happy with the results. We appreciate your business and look forward to working with you again in the future.
Best regards,
Lances Power Washing