Septic system service · Manchester, TN · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 51%93+47.1Reliability 23%91+20.6Value 13%93+12.4Momentum 13%100+13.3Experts Score= 93Not enough data for craft & service, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 15 tank installationiPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★30 Google reviews · 11 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
$454typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers report that Lane's Portable Restrooms & Septic handles septic tank pumping, backup repairs, and portable restroom rentals for events and construction sites. Reviewers frequently cite same-day or next-day availability, including weekend and after-hours service, along with clear communication and reasonable pricing. The business maintains a 5-star rating from 30 reviews, and the owner responded to 97% of them. No recurring criticisms appear in the provided excerpts, as all entries reflect positive experiences with punctuality and professional conduct.
Google rating: 5.0 out of 5 from 30 reviews (100% five-star).
Reviews on this page: 30 Google reviews (26 with written comments, 1 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 23, 2026.
Service: Tank serving Manchester, Tennessee.
Data from Google, last updated October 27, 2026.
Score profile vs other tank installation
Percentile per factor (100 = best)iPercentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and satisfaction; weakest: reliability.
This companyTank Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 38% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Lane's Portable Restrooms & Septic is better than 93% of tank installation. Category median: 80.A
93
ReliabilityiReliability · 17% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months, or the 20 newest if fewer (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Lane's Portable Restrooms & Septic is better than 91% of tank installation. Category median: 79.A
91
Craft & serviceiCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Not enough reviews for this factor yet. Category median: 80.–
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ValueiValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), 35% vs the category.Lane's Portable Restrooms & Septic is better than 93% of tank installation. Category median: 81.A
93
MomentumiMomentum · 10% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100.Lane's Portable Restrooms & Septic is better than 100% of tank installation. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 5% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), 35% vs the category.Not enough reviews for this factor yet. Category median: 47.–
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Bar = this company · dark tick = category median.
Star ratings
30 Google reviews we collected
5.0of 5
5 stars30100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 26 written reviews
98%praise
Praise5498%
Complaints12%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price770%
Reasonable330%
Overpriced00%
Not sure00%
$454-36% vs typical tank installation
Middle half of what 4 customers paid ($403–$529) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1527%
Quality & results1222%
Speed & response815%
Staff & attitude611%
Price & value611%
Honesty & trust59%
Communication35%
What customers talk about
We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I will 100% recommend him ans his company to anyone who needs service and use for any future needs.”
“This was an overall great experience and I will be using this company in the future.”
“Came out same day and my house is flowing like she should be!”
“Bubba came out today on short notice AND was a blessing to me on the cost, very professional and friendly.”
“10/10 would recommend vary affordable and very responsive”
“It honestly felt like walking into a bathroom inside someone’s home rather than a portable restroom at an outdoor event.”
“I've used them 10-15 times in the past year, great communication and bubba always shows up when he says.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent priced reviews
SALUTELocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Takes care of our Veterans and their family!! Bubba came out today on short notice AND was a blessing to me on the cost, very professional and friendly. This was an overall great experience and I will be using this company in the future. Highly recommend choosing Lane's!!!!
Paid $200–400Great priceDrain cleaningOutdoor plumbing system repairSewer repair
Daniel5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Came out late on a Sunday to pump my septic tank. Very personable, very friendly, very reasonable. Highly recommend. A+
Paid $400–600Reasonable priceService not listed
Mo3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Bubba came out on a Friday night after hours and helped me dig to get to our septic lids. He also helped with some pump challenges we were having . A breath of fresh air with A+ service !!
Paid $400–600Reasonable price
shamraLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Septic tank needed draining and called Lane. Awesome service!! Came out same day and my house is flowing like she should be! Thank you so much and highly recommend!!
Takes care of our Veterans and their family!! Bubba came out today on short notice AND was a blessing to me on the cost, very professional and friendly. This was an overall great experience and I will be using this company in the future. Highly recommend choosing Lane's!!!!
Price assessment: Great price
Price: $200–400
Services: Drain cleaning, Outdoor plumbing system repair, Sewer repair, Service not listed
Daniel Bishop5 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Came out late on a Sunday to pump my septic tank. Very personable, very friendly, very reasonable. Highly recommend. A+
Price assessment: Reasonable price
Price: $400–600
Services: Service not listed
Response from the owner · a week ago
Daniel, thank you for the 5-star review. We are glad Lane's Portable Restrooms and Septic came out late on a Sunday to help with your septic tank pumping, and that you felt we were personable, friendly, and reasonably priced. We truly appreciate your recommendation.
Nicole Bishop5 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Excellent service. We called later in the afternoon Sunday because we had a backup in our house. Bubba came out no problem and found our septic tank for us with no help from my directions on where I thought it was. Dug it up and cleaned it out for me. He was honest and polite and did price gouge. I will 100% recommend him ans his company to anyone who needs service and use for any future needs.
Response from the owner · a week ago
Daniel, thank you for the great feedback. We’re glad Lane’s Portable Restrooms and Septic was able to help with your septic tank pumping. When you’re ready for your next event or need septic service, we would love to help.
KeyLe Rhea1 reviewiTotal number of Google reviews KeyLe has written across all businesses on Google Maps, not just this one.
We called for event toilets and got them within the same weekend! Exceptional service and prices! Wonderful people to work with!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 weeks ago
Hi KeyLe, thanks for the great review. We are glad our event restroom rentals were delivered within the same weekend and that everything worked out well for you. When you are ready for your next event or need septic help, Lane's Portable Restrooms and Septic is here for you.
Mo Ludlam3 reviewsiTotal number of Google reviews Mo has written across all businesses on Google Maps, not just this one.
Bubba came out on a Friday night after hours and helped me dig to get to our septic lids. He also helped with some pump challenges we were having . A breath of fresh air with A+ service !!
Price assessment: Reasonable price
Price: $400–600
Response from the owner · 2 weeks ago
Hi Mo, thank you for the kind words. We are glad we could help you get to those septic lids and work through the pump issues. When you are ready for your next event or need septic service, Lane's Portable Restrooms and Septic would love to help.
Kolton Hartle1 reviewiTotal number of Google reviews Kolton has written across all businesses on Google Maps, not just this one.
Septic tank needed draining and called Lane. Awesome service!! Came out same day and my house is flowing like she should be! Thank you so much and highly recommend!!
Price assessment: Great price
Price: $400–600
Services: Service not listed
Response from the owner · a month ago
Shamra, thank you for sharing your experience with Lane's Portable Restrooms and Septic. We are glad we could help with your septic tank draining and get things back flowing the same day.
Lucas Hewitt2 reviewsiTotal number of Google reviews Lucas has written across all businesses on Google Maps, not just this one.
Call Lanes for any of your portable toilet or septic tank needs. Showed up same day as called when our septic tank was clogged. Great guy to work with
Response from the owner · 2 months ago
Thank you, Lucas, for sharing your experience. We are glad our team could respond quickly and help with your septic tank issue. Lane's Portable Restrooms and Septic truly appreciates your kind words.
kelly walker3 reviewsiTotal number of Google reviews kelly has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐ Highly Recommend Lane’s Portable Restrooms & Septic!
During my time at the Phyllis Prater Memorial Steak Cookoff, I had the pleasure of being introduced to the fabulous restroom setup provided by Lane’s Portable Restrooms & Septic — and let me tell you, I was impressed!
First of all… AIR CONDITIONING! 🙌 That alone is a huge bonus at any outdoor event! But beyond that, the setup and cleanliness were incredible. It honestly felt like walking into a bathroom inside someone’s home rather than a portable restroom at an outdoor event.
Everything was clean, comfortable and extremely well maintained.
If you’re planning an outdoor event, wedding, festival, cookoff, birthday party or gathering of any kind, I highly recommend Lane’s Portable Restrooms & Septic.
They truly take portable restrooms to another level! ⭐⭐⭐⭐⭐
Thank you for helping make the Phyllis Prater Memorial Steak Cookoff an even more enjoyable experience!
Response from the owner · 2 months ago
Hi Kelly, thank you for the 5-star review. We’re so glad you enjoyed the portable restroom setup at your event, including the comfort and the clean, well maintained units. When you are ready for your next event or need septic service, Lane’s Portable Restrooms & Septic would love to help!
Faith Willett1 reviewiTotal number of Google reviews Faith has written across all businesses on Google Maps, not just this one.
My husband called bubba out on a Saturday to pump our tank because we was having issues and he didn't hesitate! Didn't leave until everything was working and back to normal! The absolute best in business!
Price assessment: Great price
Response from the owner · 2 months ago
Hi Faith, thank you for the great 5-star review. We are glad our team handled your septic tank pump out on Saturday and got everything back to normal. When you are ready for your next event or septic service, Lane's Portable Restrooms & Septic would love to help.
