Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Lanier Dermatology & Skin Cancer Specialists logo

Lanier Dermatology & Skin Cancer Specialists

Dermatologist · Gainesville, GA · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%95+26.8Replies to reviews 8%38+3.1Experts Score= 90Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 10 cosmetic surgeonsPosition by Experts Score among all companies we track in this category. · better than 56%
4.9 ★★★★★ 1,625 Google reviews · 16 photos
96%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
39%reviews answered by the owner
Oct 2026latest review
📞 Call (770) 538-0208Request a call backWebsite ↗

Lanier Dermatology & Skin Cancer Specialists at a glance

Google reviewers rate Lanier Dermatology & Skin Cancer Specialists 4.9 out of 5 based on 1625 reviews, with the owner responding to 39% of them. Patients frequently cite minimal wait times, punctual appointments, and thorough, friendly care from professional staff during skin checks and treatments. Common criticisms involve administrative errors, such as incorrect lab sample labeling, insurance verification issues, and perceived rudeness or dismissiveness from some staff members during phone interactions or scheduling conflicts.

  • Google rating: 4.9 out of 5 from 1,625 reviews (96% five-star).
  • Reviews on this page: 1,624 Google reviews (1,103 with written comments, 9 with photos).
  • Owner responses: the business replied to 39% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Cosmetic Surgeon serving Gainesville, Georgia.

Data from Google, last updated October 28, 2026.

Score profile vs other cosmetic surgeons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction95Reliability95Craft & service–Value–Momentum100Replies to reviews38Satisfaction: 95 (median 94)Reliability: 95 (median 95)Momentum: 100 (median 100)Replies to reviews: 38 (median 83)
This companyCosmetic Surgeons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lanier Dermatology & Skin Cancer Specialists: 95/100 on this factor. Category median: 94.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lanier Dermatology & Skin Cancer Specialists: 95/100 on this factor. Category median: 95.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lanier Dermatology & Skin Cancer Specialists: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lanier Dermatology & Skin Cancer Specialists: 38/100 on this factor. Category median: 83.D
38

Bar = this company · dark tick = category median.

Star ratings

1,624 Google reviews we collected

  • 5 stars1,56596%
  • 4 stars423%
  • 3 stars10%
  • 2 stars20%
  • 1 star141%

Praise vs complaints

Phrases our text analysis found in 1,103 written reviews

  • Praise1,37799%
  • Complaints91%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude65047%
  • Speed & response25719%
  • Quality & results20615%
  • Would recommend15611%
  • Communication886%
  • Honesty & trust242%
  • Price & value50%

What customers talk about

We read 1,103 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Friendly and professional staff, most competent physicians.”
    “I called earlier because I had questions, but the nurse was rude-acting as if my call bothered her-and told me not to call back for two months, claimi…”
  • “They work hard to be prompt and on schedule for appointments.”
    “Never on time and need attitude adjustment!”
  • “My annual checkup was thorough and she was attentive and addressed my concerns.”
    “Terrible.”
  • “Very pleasant visit, no wait time, I recommend this practice to anyone who is looking for a great dermatologist.”
    “Would not recommend this practice.”
  • “Erica Watson was very thorough with my exam & answered all my questions.”
  • “I have trusted her as my dermatologist for many years and will continue to do so.”
  • “The staff is very professional and they keep things flowing smoothly so the wait times are reasonable.”

People customers mention

  • Reynolds 137 reviews
  • Smith 90 reviews
  • Braselton 41 reviews
  • Justin 25 reviews
  • Davina 17 reviews
  • Dermatologist 16 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Dexter12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 21 hours ago★★★★★

Very pleasant visit, no wait time, I recommend this practice to anyone who is looking for a great dermatologist.

Joea day ago★★★★★

They work hard to be prompt and on schedule for appointments. Friendly and professional staff, most competent physicians.

Sally5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

My appointment was with Davina Braselton and I was seen with 10 minutes after my checkup. My annual checkup was thorough and she was attentive and addressed my concerns.

Bluffs2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

I was in and out of the office in 20 minutes. No wait time at all and the staff was courteous.

Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Shot with time, nurse wasto the point, Dr entered shortly and issue resolved.Satisfied for near 5 yrs now

Carol7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

First time meeting Jamie the P.A and she was a positive professional.Fixed my problems.Was in fast and yet she gave me a lot of question and answer time

Compare with

Photos

Customer reviews

4.9 ★★★★★ 1,625 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dr. Larry Gibson7 reviewsTotal number of Google reviews Dr. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Reynolds is a wonderful doctor.

Response from the owner · 19 minutes ago

Hi Dr. Larry Gibson, Thank you for leaving this wonderful review for us!! We are always there for you. Wish you All the Best - Lanier Dermatology & Skin Cancer Specialists

Dexter Stanley12 reviewsTotal number of Google reviews Dexter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very pleasant visit, no wait time, I recommend this practice to anyone who is looking for a great dermatologist.

Response from the owner · 2 hours ago

Hi Dexter Stanley, we are glad you had a 5-Star experience. - Lanier Dermatology & Skin Cancer Specialists

Joe Ferguson
Review from Google · view on Google
★★★★★

They work hard to be prompt and on schedule for appointments. Friendly and professional staff, most competent physicians.

Response from the owner · 2 hours ago

Hi Joe Ferguson, thank you for taking the time to review us. - Lanier Dermatology & Skin Cancer Specialists

Sally Kelley5 reviewsTotal number of Google reviews Sally has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My appointment was with Davina Braselton and I was seen with 10 minutes after my checkup. My annual checkup was thorough and she was attentive and addressed my concerns.

Response from the owner · 2 hours ago

Hi Sally Kelley, we couldn't be more appreciative of your 5-star review. - Lanier Dermatology & Skin Cancer Specialists

Bluffs Community2 reviewsTotal number of Google reviews Bluffs has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was in and out of the office in 20 minutes. No wait time at all and the staff was courteous.

Response from the owner · 2 hours ago

Hi Bluffs Community, thank you for your glowing 5-star review! - Lanier Dermatology & Skin Cancer Specialists

Richard Adams3 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shot with time, nurse wasto the point, Dr entered shortly and issue resolved.Satisfied for near 5 yrs now

Response from the owner · a day ago

Hi Richard Adams, we appreciate you taking the time to leave a 5 star rating for us. Lanier Dermatology & Skin Cancer Specialists

Jerry SosebeeLocal Guide · 164 reviewsTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Staff was fantastic as always

Response from the owner · a year ago

Hi Jerry Sosebee, your review means a lot to us. Thank You for choosing Lanier Dermatology & Skin Cancer Specialists

Carol Beasley7 reviewsTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First time meeting Jamie the P.A and she was a positive professional.Fixed my problems.Was in fast and yet she gave me a lot of question and answer time

Response from the owner · a day ago

Hi Carol Beasley, thank you so much for this great review. We wish you the best of health and happiness!! Lanier Dermatology & Skin Cancer Specialists

Alan CannonLocal Guide · 28 reviewsTotal number of Google reviews Alan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It is a great place and great staff and the doctors are great.

Response from the owner · a year ago

Hi Alan Cannon, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Lanier Dermatology & Skin Cancer Specialists

pete petersen2 reviewsTotal number of Google reviews pete has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice and quick, everyone pleasant.

Response from the owner · a day ago

Hi pete petersen, thank you for taking the time to review us. Lanier Dermatology & Skin Cancer Specialists

Lanier Dermatology & Skin Cancer Specialists on Google Maps →

Business details