Larry's Independent Service
Mission Viejo, CA · 4.8★ (184)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 38%62+23.6Reliability 16%45+7.3Craft & service 22%86+18.7Value 11%29+3.2Track record 8%85+6.5Accountability 5%85+4.6Experts Score= 64Not enough data for momentum; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64
RankPosition by Experts Score among all companies we track in this category.#9
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).—
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0%

Larry's Independent Service for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 16

All 26 Google reviews tagged “General repairs & maintenance” · showing 20

★★★★★ Kay · Edited 2 years ago

250,000 mile service this time. In addition to 250K things to do, found some problems which were fixed. These guys are great. Car is now back in great shape!

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
★★★★★ Timmy · 2 years ago

Friendly honest and good work. Thanks for getting my truck back in business. They installed new clutch and and motor mounts. Plus took care of a few other things.

General repairs & maintenanceSteering & suspension repair
★★★★★ A. · 4 years ago

Overall: thorough inspection, good communication, and efficient timeline to complete repairs. Details of my repairs: My 2009 ScionTc has been cross country twice and has accumulated a litany of issues over the years. Most recently, a very unstable idle with a check engine light. Had it towed to Larry's because he…

BatteryAuto engine diagnosticEngine repair
★★★★★ Dennis · 5 years ago

Great Service starting at the front desk. Polite, listened to what I needed. Oil change, replace bulbs that were out, checked brakes, replaced rotors and pads. This is the place to go. 👍👍

Brake service & repairBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
★★★★★ Karen · Edited 5 years ago

I recently needed a lot of work done to my 2014 Prius. I was quoted one price at the dealer where I've been maintaining so far but Larry came in $600 less! He's professional, has a nice office and as a bonus has a fun sense of humor. Definitely an honest business man. Thank you, Larry.

Air & cabin filter replacementAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
★★★★★ Henry · 5 years ago

Larry's Independent Service always takes good care of our cars. We have complete confidence in the expertise and honesty of the workmen there. We highly recommend Larry's Independent Service to everyone.

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
★★★★★ Dave · 5 years ago

My 2003 Toyota Tundra was due for a timing belt replacement, along with some related service (water pump, cam and crank seals, etc.), also rear brake adjustment and complete brake fluid flush. Larry explained all the items thoroughly. During the service, Paul (mechanic) suggested some other items that were not…

General repairs & maintenance+ Quality+ Professionalism
★★★★ Robert · Edited 5 years ago

I WISH THE STAFF WOULD WEAR MASKS.

General repairs & maintenance+ Quality
★★★★★ Onnalynn · 6 years ago

Great customer service! Larry and Chrissy are both super friendly and they did a full inspection of my vehicle as well as kept me informed every step!

General repairs & maintenanceService not listed+ Punctuality+ Quality+ Professionalism
★★★★★ Michael · 6 years ago

Great service at reasonable prices. Been going to Larry’s for years.

Auto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
★★★★★ David · 4 years ago

Rating only, no written review.

Air conditioningGeneral repairs & maintenanceOil change
★★★★★ Beth · 4 years ago

Rating only, no written review.

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
★★★★★ Roger · 5 years ago

Rating only, no written review.

General repairs & maintenance+ Professionalism
★★★★★ Robert · 5 years ago

Rating only, no written review.

General repairs & maintenanceSteering & suspension repair+ Punctuality+ Quality+ Professionalism
★★★★★ Frank · 5 years ago

Rating only, no written review.

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
★★★★★ Renee · 5 years ago

Rating only, no written review.

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Professionalism
★★★★★ Mia · 5 years ago

Rating only, no written review.

ElectricalGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
★★★★★ J · 5 years ago

Rating only, no written review.

General repairs & maintenance+ Quality+ Professionalism+ Value
★★★★★ Henry · 5 years ago

Rating only, no written review.

Air & cabin filter replacementBrake service & repairAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
★★★★★ Allan · 5 years ago

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenanceSteering & suspension repair+ Professionalism+ Value

Show more general repairs & maintenance reviews (6 more) →

Why it scores 64How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 38%62+23.6Reliability 16%45+7.3Craft & service 22%86+18.7Value 11%29+3.2Track record 8%85+6.5Accountability 5%85+4.6Experts Score= 64Not enough data for momentum; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction62
Reliability45
Craft & service86
Value29
Momentum—
Track record85
Accountability85

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