Pest control service · Las Vegas, NV · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%99+14Replies to reviews 7%80+5.7Craft & service penalty89−1.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#51 of 66 ant exterminatorsiPosition by Experts Score among all companies we track in this category. · better than 23%
4.9★★★★★2,795 Google reviews · 24 photos
96%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
63%reviews answered by the owner
$66typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Las Vegas Pest Control 4.9 out of 5 based on 2795 reviews, with the owner responding to 63 percent of them. Customers frequently praise the punctuality, communication, and professionalism of technicians who handle various pests including roaches, wasps, and pigeons. Positive feedback often highlights efficient service, fair pricing, and thorough inspections. However, recurring criticisms in low-star reviews involve dissatisfaction with AI phone systems, billing disputes, and unresolved issues regarding pigeon control or missed appointments.
Google rating: 4.9 out of 5 from 2,795 reviews (96% five-star).
Reviews on this page: 2,795 Google reviews (2,131 with written comments, 7 with photos).
Owner responses: the business replied to 63% of reviews.
Most recent review: October 30, 2026.
Service: Ant Exterminator serving Las Vegas, Nevada.
Data from Google, last updated November 2, 2026.
Score profile vs other ant exterminators
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Las Vegas Pest ContolAnt Exterminators median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Las Vegas Pest Contol: 90/100 on this factor. Category median: 95.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Las Vegas Pest Contol: 86/100 on this factor. Category median: 95.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Las Vegas Pest Contol: 89/100 on this factor. Category median: 97.A
89
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Las Vegas Pest Contol: 99/100 on this factor. Category median: 100.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Las Vegas Pest Contol: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Las Vegas Pest Contol: 80/100 on this factor. Category median: 99.A
80
Bar = this company · dark tick = category median.
Star ratings
2,795 Google reviews we collected
4.9of 5
5 stars2,68596%
4 stars432%
3 stars60%
2 stars60%
1 star552%
Praise vs complaints
Phrases our text analysis found in 2,131 written reviews
98%praise
Praise3,10898%
Complaints732%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price9823%
Reasonable29870%
Overpriced123%
Not sure184%
$66-30% vs typical ant exterminators
Middle half of what 281 customers paid ($43–$99) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1,14136%
Quality & results76924%
Speed & response54617%
Communication2719%
Would recommend2648%
Price & value963%
Honesty & trust943%
What customers talk about
We read 2,131 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He takes pride in his work and is respectful, thoughtful and takes care of his customers and their needs.”
“…hat it’s not her job to go up in the attic plus customer service are rude never again.…”
“Joey always does a great job and provides all the information I need whenever I ask.”
“Poor service i will never call for service again management sucks every month something new bill always go up after 24 years I had to leave stay away…”
“Good company with great people and efficient techs.”
“…available to let them in to spray inside, the managers are totally unresponsive when you have a complaint!…”
“Walked us through the inspection and explained how the traps and poisons were working, definitely felt like we were taken care of.”
“The 2 men, Adam and Matt, did not communicate much to us about what they would be doing or where they were as far as job completion, and though I went…”
“I'd definitely recommend this company to all my friends and family.”
“…y month something new bill always go up after 24 years I had to leave stay away from this company they don't care about there customers…”
“They have a fair price and their service has been exceptional to this point.”
“Then they overbilled/overcharged every customer and blamed it on their "vendor"”
“Race is such a genuine guy, always smiling and very accommodating, and extremely respectful.”
“…re they are or when this is going to be done, and I feel I have been scammed entirely out of 2100 dollars for a company I was very excited to hire.…”
People customers mention
Control230 reviews
Melody28 reviews
Matt26 reviews
Russ25 reviews
Juan25 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Las Vegas Pest Contol for 8 kinds of job. Pick one to see what they paid and said.
RRachel5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Joey always does a great job and provides all the information I need whenever I ask. The service is quick, easy, and efficient. Thank you, Joey!
Paid $60–80Reasonable price
MMerouane5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Angel was great and confirmed with me throughout the service. Good company with great people and efficient techs.
Paid $60–80Reasonable priceRodent exterminationFlea & mite exterminationGeneral pest inspection
HHerman5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They do a great job treating our home and any issues, which we very rarely have, are always addresses. The technicians are always kind and professional!
Paid $60–80Reasonable priceRodent extermination
TTLCLocal Guide · 53 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We have been a customer since 2019 and the service is always perfect. We are notified a week in advance, the day before and an hour prior to arriving. The technicians are always professional and thorough, from Tony to Gabriel and now Mike, they always go above and beyond. Absolutely great service and pet friendly…
Paid $60–80Reasonable price
AAlison8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Have had Las Vegas Pest Control for years and they have been great! Recently had a new bee and wasp problem. Rob came out and tackled the bee problem and then Tristan came out and took the time to locate the wasp problem. The nest was actually in a roof vent hole and not easily seen or accessible. Tristan came…
Paid $200+Reasonable priceHornet & wasp extermination
RRaulLocal Guide · 84 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
The phone staff is always very helpful. And the technicians are always knowledgeable, courteous, and efficient. Our current technician Russ is excellent!
Joey always does a great job and provides all the information I need whenever I ask. The service is quick, easy, and efficient. Thank you, Joey!
Price assessment: Reasonable price
Price: $60–80
Response from the owner · 3 days ago
Hello Rachel! We're overjoyed to hear that Joey has been so informative and efficient with your service. Your satisfaction is truly important to us, and we're grateful for your kind words. For any future pest issues, feel free to ask us anytime!
E
Elizabeth DeLacyLocal Guide · 29 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
I have used this pest control company for well over ten years (back when it was Ambush). My technician Mike is the best. He takes pride in his work and is respectful, thoughtful and takes care of his customers and their needs. I like the company and as long as I have Mike I will stay with them. Highly recommend. Competitive prices. Will come out if there is an emergency such as a wasp nest in my patio cover. Mike took care of it. If he sees traces of mice or rats he will let you know and will ask if you wish for a bait trap. Wonderful guy! I’m sure the company is proud to have him as a representative of their workers. Thank you Mike!!
M
Merouane Mo Chergou5 reviewsiTotal number of Google reviews Merouane has written across all businesses on Google Maps, not just this one.
Angel was great and confirmed with me throughout the service. Good company with great people and efficient techs.
Price assessment: Reasonable price
Price: $60–80
Services: Rodent extermination, Flea & mite extermination, General pest inspection, Mosquito extermination, Cockroach extermination, Ant extermination
Pest type: Ants, Termites, Rodents, Cockroaches, Spiders, Mosquitoes
Response from the owner · a week ago
Hi Merouane Mo Chergou, Thank you for your fantastic 5-star review! We're delighted to hear about your positive experience with our pest control services. Your satisfaction is our top priority, and it motivates us to continue delivering top-notch solutions. If you ever encounter any pest-related issues in the future, please don't hesitate to reach out. We're here to keep your property pest-free.
L
larry acord12 reviewsiTotal number of Google reviews larry has written across all businesses on Google Maps, not just this one.
Thank you so much for your kind words, Larry!😊 We're delighted to hear that Joey continues to provide the top-notch service you're looking for. Your ongoing support means a lot to us.
J
Jaclyn Crame6 reviewsiTotal number of Google reviews Jaclyn has written across all businesses on Google Maps, not just this one.
Cruz was very knowledgeable and helpful! Walked us through the inspection and explained how the traps and poisons were working, definitely felt like we were taken care of. 10/10 service, thank you!
Response from the owner · 4 weeks ago
Hi Jaclyn Crame, Your satisfaction is our ultimate reward! We appreciate your positive feedback and look forward to serving you again in the future. Feel free to reach out if you ever need our assistance. Our team specializes in Residential Pest Control, Commercial Pest Control, Scorpion Control, and Bee Removal.
B
Barbara Arnold13 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Hi Barbara Arnold, We couldn't be happier to hear about your positive experience! Your feedback encourages us to maintain our high standards. We're here for any future pest control needs you may have.
A
Alexander Coco6 reviewsiTotal number of Google reviews Alexander has written across all businesses on Google Maps, not just this one.
Don’t call unless you want to talk to a machine for twenty minutes. Go back to answering phones and
Stop using machines to do your work!!!! Horrible service!!
Response from the owner · a month ago
Hello Alexander, we're truly sorry to hear about your recent experience. We always strive for personal interaction and it sounds like we missed the mark. Your feedback is very valuable, and we take this seriously. We're continuously working to improve our service and appreciate your patience.
H
Herman Schnieders5 reviewsiTotal number of Google reviews Herman has written across all businesses on Google Maps, not just this one.
They do a great job treating our home and any issues, which we very rarely have, are always addresses. The technicians are always kind and professional!
Price assessment: Reasonable price
Price: $60–80
Services: Rodent extermination
Response from the owner · 2 months ago
Hello Herman Schnieders, We genuinely appreciate your heartwarming review! It's a joy to know our technicians' professionalism and kindness make a difference. Please don't hesitate to let us know if there's anything else we can do for you.
S
Steven Williams2 reviewsiTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
They show up when ever I have a problem with something bugging me. Most recently with those field roaches. So far we are roach free thanks to them.
Response from the owner · 2 months ago
Hi Steven Williams, Thank you for your kind words regarding our pest control services. We're dedicated to ensuring your home remains pest-free, and your satisfaction reaffirms our commitment. If you have any questions or require further assistance, please feel free to reach out anytime.
N
Natalie Dalton2 reviewsiTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
Max is always in good spirits. When he gives a time he is there at that time. He is very friendly.
Price assessment: Great price
Services: Rodent extermination, Spider extermination, General pest inspection, Cockroach extermination, Ant extermination
Response from the owner · 2 months ago
Hi Natalie, we're so pleased to know that Max has brought a smile to your face! Punctuality and friendliness are top priorities for us, and it’s wonderful to hear that you’ve experienced it first-hand. Your feedback makes our day brighter, thank you!
