Laser hair removal service · Langhorne, PA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 25 tattoo removal servicesiPosition by Experts Score among all companies we track in this category. · better than 38%
4.9★★★★★230 Google reviews · 24 photos
97%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the Langhorne location 4.9 out of 5 based on 230 reviews, with the owner responding to 99% of comments. Customers frequently praise the friendly staff, clean facility, and knowledgeable clinicians who explain procedures in detail for laser hair removal, Botox, and facials. Many note that treatments are quick and comfortable, often resulting in visible improvements. However, lower-rated reviews criticize the billing process, including upfront payment requirements and financing terms, along with scheduling delays and inconsistent appointment management.
Google rating: 4.9 out of 5 from 230 reviews (97% five-star).
Reviews on this page: 230 Google reviews (188 with written comments, 6 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 26, 2026.
Service: Tattoo Removal Service serving Langhorne, Pennsylvania.
Data from Google, last updated October 28, 2026.
Score profile vs other tattoo removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyTattoo Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.LaserAway Philadelphia Jenkintown: 91/100 on this factor. Category median: 95.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.LaserAway Philadelphia Jenkintown: 86/100 on this factor. Category median: 92.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.LaserAway Philadelphia Jenkintown: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.LaserAway Philadelphia Jenkintown: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.LaserAway Philadelphia Jenkintown: 81/100 on this factor. Category median: 70.A
81
Bar = this company · dark tick = category median.
Star ratings
230 Google reviews we collected
4.9of 5
5 stars22397%
4 stars10%
3 stars10%
2 stars10%
1 star42%
Praise vs complaints
Phrases our text analysis found in 188 written reviews
97%praise
Praise26597%
Complaints83%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price4744%
Reasonable5551%
Overpriced11%
Not sure55%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude11141%
Quality & results4617%
Would recommend4617%
Speed & response2911%
Communication238%
Price & value93%
Honesty & trust93%
What customers talk about
We read 188 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone is always so sweet, patient, welcoming, and amazing.”
“They make me feel comfortable every time I come in, and I’m so grateful for the wonderful experience they provide.”
“I have had a horrible experience with this company.”
“If you’re considering any treatments, I highly recommend asking for Alison and Trish.”
“I have had Laser tattoo removal procedures prior to finding Laser Awaay, I cannot recommend them enough.”
“I was greeted by Lenny, who was so excited and passionate about what she does, and she immediately made me feel so welcomed!”
“Justin explained the options and process which made me comfortable and Laura, my clinician was very knowledgeable and explained the steps as she condu…”
“They’re also very affordable, and there are always deals going on that they make sure to keep you updated about.”
“Alison and Trish went above and beyond to make me feel comfortable, informed, and genuinely cared for throughout my visit.”
“She also told me that the virtual consultation that they offer was not reliable.”
People customers mention
Kayla8 reviews
Alison6 reviews
Allison6 reviews
Justin4 reviews
Botox4 reviews
Laura3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired LaserAway Philadelphia Jenkintown for 8 kinds of job. Pick one to see what they paid and said.
RRoxanne6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I absolutely love LaserAway! Everyone is always so sweet, patient, welcoming, and amazing. They make me feel comfortable every time I come in, and I’m so grateful for the wonderful experience they provide. I even arrived early for my appointment, and they were kind enough to take me in early, which I truly…
Mmonique7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I was nervous about getting the service but Justin calmed my fears with his wealth of knowledge about the procedure. Kate was absolutely TOP TIER!!!! She performed my service effortlessly and with great precision. I am totally a "BOTOX GIRLIE" now!!!
Reasonable priceBOTOX treatments
EEbony2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The staff are very friendly & personable. This service was quick almost painless
Great priceLaser hair removal
EEarlene1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
So professional. Justin is very intentional making sure that all clients feel informed, comfortable, abs respected.
Reasonable priceCoolSculpting treatments
SSophiaLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Laser away Jenkintown is fabulous! They are so attentive, helpful, and flexible. Having gone to other places such as ideal image, the difference in experience and care is a total contrast. I ENJOY getting treatments now because it feels easy and stress free. Justin was extremely helpful at the front desk!
Now for…
NNikki1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I love my results. I used to shave my chin and lip everyday and now I don’t have to. If you’re tired of shaving, LaserAway is definitely the place to go. The service and staff are amazing at the Jenkintown location.
I absolutely love LaserAway! Everyone is always so sweet, patient, welcoming, and amazing. They make me feel comfortable every time I come in, and I’m so grateful for the wonderful experience they provide. I even arrived early for my appointment, and they were kind enough to take me in early, which I truly appreciated! ❤️ Their customer service is outstanding, and I love all the points and discounts they offer. It’s such a great bonus and makes the experience even better! Thank you, LaserAway, for being so amazing and taking such great care of your clients. I appreciate you all and highly recommend them! 🫶✨
Response from the owner · a day ago
Hi Roxanne,
Thank you so much for sharing your experience! Everyone here at LaserAway Philadelphia Jenkintown is so glad to hear that you felt well-informed and comfortable throughout your visit. We know that every patient comes in with different goals, so making sure you feel confident in your specific care is always our top priority.
we're thrilled that the level of attention you received made a positive impact. Whether you're coming back for a follow-up or looking to explore a different treatment, we can't wait to have you back at the clinic. Thanks again for choosing us!
-LaserAway Customer Support Team
M
monique barnes7 reviewsiTotal number of Google reviews monique has written across all businesses on Google Maps, not just this one.
I was nervous about getting the service but Justin calmed my fears with his wealth of knowledge about the procedure. Kate was absolutely TOP TIER!!!! She performed my service effortlessly and with great precision. I am totally a "BOTOX GIRLIE" now!!!
Price assessment: Reasonable price
Services: BOTOX treatments
E
Ebony Kelley2 reviewsiTotal number of Google reviews Ebony has written across all businesses on Google Maps, not just this one.
So professional. Justin is very intentional making sure that all clients feel informed, comfortable, abs respected.
Price assessment: Reasonable price
Services: CoolSculpting treatments
Response from the owner · 5 days ago
Hi Earlene,
Thank you so much for taking the time to share that! I'm going to make sure Justin sees your note, it’s definitely going to make their day. we're really lucky to have them on our team, especially because they have such a knack for making people feel at ease the moment they walk through the door.
We know that coming in for a treatment can sometimes feel a little intimidating, so hearing that you felt truly comfortable and well-cared for means the world to us. At the end of the day, we want the actual visit to be just as smooth as the results themselves. We're already looking forward to seeing you back in the clinic!
-LaserAway Customer Support Team
T
Tamika Rogers12 reviewsiTotal number of Google reviews Tamika has written across all businesses on Google Maps, not just this one.
Laser away Jenkintown is fabulous! They are so attentive, helpful, and flexible. Having gone to other places such as ideal image, the difference in experience and care is a total contrast. I ENJOY getting treatments now because it feels easy and stress free. Justin was extremely helpful at the front desk!
Now for Kate, she injected me. She also was the sweetest. She went lower than I expected on units and I appreciated the conservative approach, for I tend to go less than more. She also introduced me to many other types of treatments that I asked about, and I really didn’t feel like she was selling me. At all. I used to be in sales so I am particularly aware of that. I felt like I was talking to a girl friend of mine. That type of comfort is not found in 2026! Thank you Kate!!!!
Response from the owner · 6 hours ago
Hi Sophia,
Thank you so much for sharing your experience! Everyone here at LaserAway Philadelphia Jenkintown is so glad to hear that you felt well-informed and comfortable throughout your visit. We know that every patient comes in with different goals, so making sure you feel confident in your specific care is always our top priority.
we're thrilled that the level of attention you received made a positive impact. Whether you're coming back for a follow-up or looking to explore a different treatment, we can't wait to have you back at the clinic. Thanks again for choosing us!
-LaserAway Customer Support Team
M
Meliza Martinez5 reviewsiTotal number of Google reviews Meliza has written across all businesses on Google Maps, not just this one.
I love my results. I used to shave my chin and lip everyday and now I don’t have to. If you’re tired of shaving, LaserAway is definitely the place to go. The service and staff are amazing at the Jenkintown location.
Price assessment: Great price
Services: Laser hair removal
Response from the owner · 2 weeks ago
Nikki Thanks for the love! We work hard to provide the best LaserAway Philadelphia Jenkintown experience and can’t wait to continue!
A
Amy Toney11 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
This place is incredible! I took advantage of their Botox special and not only did I receive excellent Botox treatment, but the front desk service was also exceptional. They have numerous great promotions running, and I’m definitely going to try their lip filler promotion. I can’t wait to see the results!
Price assessment: Reasonable price
Services: BOTOX treatments
Response from the owner · 2 weeks ago
Hi Amy,
We are so happy to hear you're loving your results! At LaserAway Philadelphia Jenkintown, we're all about those subtle, natural-looking enhancements that leave you looking refreshed. There is nothing better than that post-Botox confidence boost. Thanks for trusting us with your features!
-LaserAway Customer Support Team
J
Janine Collins4 reviewsiTotal number of Google reviews Janine has written across all businesses on Google Maps, not just this one.
I walked into the Jenkintown Laser Away and they were so welcoming. Justin explained the options and process which made me comfortable and Laura, my clinician was very knowledgeable and explained the steps as she conducted my treatment.
I’m excited to see the results!
Price assessment: Great price
Services: Laser hair removal
Response from the owner · a day ago
Hi Janine,
Thank you so much for sharing your experience! Everyone here at LaserAway Philadelphia Jenkintown is so glad to hear that you felt well-informed and comfortable throughout your visit. We know that every patient comes in with different goals, so making sure you feel confident in your specific care is always our top priority.
we're thrilled that the level of attention you received made a positive impact. Whether you're coming back for a follow-up or looking to explore a different treatment, we can't wait to have you back at the clinic. Thanks again for choosing us!
-LaserAway Customer Support Team
