Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
LASHED & POLISHED logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%74+51.2Reliability 31%50+15.4Experts Score= 67Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

LASHED & POLISHED

Burbank, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.7★ from 22 Google reviews

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Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.LASHED & POLISHED is better than 74% of nail salons.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.LASHED & POLISHED is better than 50% of nail salons.C
50
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.LASHED & POLISHED is better than —% of nail salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.LASHED & POLISHED is better than —% of nail salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.LASHED & POLISHED is better than —% of nail salons.–
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Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.LASHED & POLISHED is better than —% of nail salons.–
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Reviews for your job

Customers hired LASHED & POLISHED for 4 kinds of job.

LASHED & POLISHED for gel manicures

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Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.57
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$93
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 55/100.How Job match is calculatedBuilt only from reviews Google tagged “Gel manicures”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 47

All 7 Google reviews tagged “Gel manicures”

HaileyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cathy was AMAZING! So sweet, quick and efficient. The salon was clean and beautiful. I highly recommend!

Paid $80–100PedicureGel manicures
Alyssa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cindy is so kind and welcoming. She is very professional and does an amazing job. Very clean, also! Highly recommend!

Gel manicuresManicurePedicure
LauraLocal Guide · 100 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cindy was amazing! I love my nails. I had the Russian Manicure. We talked about the issues I have with my nails. I can't wait to go back. Thank you so much.

Gel manicuresPedicure
Lily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I cannot recommend lashed and polished enough. As soon as you walk in you are greeted by friendly faces ready to help you unwind the day. I came in looking for my usual gel manicure and was recommended the overlay russian manicure. The technician explained that this technique is long lasting and provides more…

Customer photo from Lily's review
Gel manicures
Elea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I love to support Small Businesses but never post an online review. I have to give Lashed and Polished Five Stars as the best nail salon I have EVER been to. I like being greeted warmly by Cindy and Samantha! I never wore lashes and wanted to try them. I absolutely love them because they are so natural looking!…

Eyelash extensionsGel manicuresManicure
F12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I just had a well needed mommy makeover: manni, pedi and lashes. I feel Gorg and transformed! First off the manicure was just as I requested- square- oval, my French Gel pedicure was precisely done and I love my new lashes! They’re fab yet still natural looking. The location is super cute, clean and parking was…

Eyelash extensionsGel manicuresManicure
Karyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★

I was not satisfied with my experience at Lashed and Polished. When I went in, the salon always empty and there was one employee there. I asked for a list of services or a pamphlet with prices since they are not listed anywhere. I was told that they didn’t have anything like that but they could do what I needed…

Customer photo from Karyn's review
Gel manicuresManicurePedicure

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Gel manicures7$50–$93
Pedicure6$45–$73
Manicure5$45–$73
Eyelash extensions4—

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