Customers at this Latrobe vaporizer store frequently praise the wide product selection, friendly and knowledgeable staff, and fair pricing compared to competitors. Positive reviews highlight the helpful service provided when identifying specific items like vape juices or mods. However, lower-rated feedback indicates issues with product quality, such as defective prerolls, and limited customer service availability when the owner is not present to resolve warranty or replacement requests.
Google rating: 4.8 out of 5 from 93 reviews (91% five-star).
Reviews on this page: 93 Google reviews (58 with written comments).
Owner responses: the business replied to 61% of reviews.
Most recent review: October 19, 2026.
Service: Gaming Store serving Latrobe, Pennsylvania.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
93 reviews on Google
5★85
4★3
3★2
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 58 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Awesome experience, guy working the counter was super friendly and knowledgeable.”
“Fair prices, great selection that’s just as good if not better than others and excellent service”
“Great products, great service, one of the best vape shops I’ve ever been in.”
“I called and spoke with the owner, explained what the deal was and he said he would replace it.”
“Highly recommended 💯”
“I've been here a few times and EVERY time I've walked in, the employee came over to greet me immediately.”
“Honestly if you have a bad experience here, trust me, it’s YOU, NOT THEM!”
praise complaint · found by our text analysis, Google review wording unchanged.
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Rob Russell7 reviewsiTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Well I bought 2 prerolls and I went to light them and neither of them smoked… I went back in to see if she could help replace it with something that actually works. They can never help you only the owner can and he doesn’t answer half the time.. she gave me two cigars wraps to try to re roll them in… that didn’t work.. at this point I might as well burn the money I used to buy them…
Tim KiefferLocal Guide · 27 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
I actually just had time so I stopped in to the store to give a look and I was impressed at how beautiful their display is and how many items there are to choose from. The lady who was working there was super friendly. Two thumbs up
Tyler Moore5 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Bought a $50 vaporizer and had it for about 3 weeks and it stopped charging. I went in and the employee said she cant do anything id have to wait for her boss, the owner. told me when he would be in next. I called and spoke with the owner, explained what the deal was and he said he would replace it. and sure enough he did and I walked out with a brand new vaporizer. great customer service
