Laundry service · Denver, CO · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%91+57.8Reliability 28%89+25.1Replies to reviews 8%53+4.4Momentum penalty81−1.9Experts Score= 85Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 47 ironing servicesiPosition by Experts Score among all companies we track in this category. · better than 46%
4.9★★★★★80 Google reviews · 20 photos
96%five-star reviews
4.79★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Laundry Hub 4.9 out of 5 based on 80 reviews, with the owner responding to 53% of them. Customers consistently highlight punctual pick-up and delivery, flexible scheduling, reasonable pricing, and clear communication via text or phone. The service handles standard laundry, dry cleaning, and large items like comforters, often returning clothes folded and clean within 24 to 48 hours. While most feedback is positive, one reviewer noted the business operates from a mailing address only, with no physical storefront for walk-in customers.
Google rating: 4.9 out of 5 from 80 reviews (96% five-star).
Reviews on this page: 80 Google reviews (73 with written comments, 1 with photos).
Owner responses: the business replied to 53% of reviews.
Most recent review: October 12, 2026.
Service: Ironing Service serving Denver, Colorado.
Data from Google, last updated November 3, 2026.
Score profile vs other ironing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.
Laundry HubIroning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Laundry Hub: 91/100 on this factor. Category median: 87.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Laundry Hub: 89/100 on this factor. Category median: 84.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Laundry Hub: 81/100 on this factor. Category median: 100.A
81
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Laundry Hub: 53/100 on this factor. Category median: 79.C
53
Bar = this company · dark tick = category median.
Star ratings
80 Google reviews we collected
4.9of 5
5 stars7796%
4 stars23%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 73 written reviews
99%praise
Praise14299%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response3122%
Quality & results2819%
Staff & attitude2719%
Would recommend2719%
Price & value128%
Communication118%
Honesty & trust86%
What customers talk about
We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Made my reservation the night before, next day easy pick up from the hotel lobby, same day return and reasonable price.”
“I had all of our duvets washed and Jared and his crew did an amazing job.”
“…r services for a more complicated situation and they were incredibly helpful, understanding and flexible as needs changed or requests came up with sho…”
“I would recommend them to anyone who needs a reliable laundry service.”
“Pricing is reasonable and the staff are always friendly and kind in their communications.”
“I can’t recommend them enough based on the communication, customer service and attentiveness we experienced working with Laundry Hub!”
“Super reliable, great communication, my laundry comes home clean and folded and ready to be simply put away.”
People customers mention
Jared11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
TTonyLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Used Laundry Hub while a work trip in Denver (Aurora actually) and would not recommend them more. Made my reservation the night before, next day easy pick up from the hotel lobby, same day return and reasonable price. Additionally, the bag I left my clothes in was not returned with the clothes by mistake (not…
LLeigha4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Highly recommend! We used their services for a more complicated situation and they were incredibly helpful, understanding and flexible as needs changed or requests came up with short notice. I can’t recommend them enough based on the communication, customer service and attentiveness we experienced working with…
OOlivia7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jared and his team at Laundry Hub always go above and beyond. They are punctual, courteous, and incredibly accommodating. I found them when the washer in my unit broke and they were able to take me on immediately. I would recommend them to anyone who needs a reliable laundry service. 100/10 service thank you so much Laundry Hub!
FFaith1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This place is so awesome. Some of the best prices around and all the workers are so helpful and nice
FFaith3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Exceptional service!! The place is always clean and the workers are always friendly and the prices are some of the best prices around!!! Definitely recommended
JJodi13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Jared is exceptional. He tended to our laundry with ease & grace with some disruptions and delivered it back before the expected time!
Used Laundry Hub while a work trip in Denver (Aurora actually) and would not recommend them more. Made my reservation the night before, next day easy pick up from the hotel lobby, same day return and reasonable price. Additionally, the bag I left my clothes in was not returned with the clothes by mistake (not something super expensive or anything) but they made sure to get it back to me prior to my departure. Definitely a good service if needed in the Denver area. Thank you !
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Leigha Goetzl4 reviewsiTotal number of Google reviews Leigha has written across all businesses on Google Maps, not just this one.
Highly recommend! We used their services for a more complicated situation and they were incredibly helpful, understanding and flexible as needs changed or requests came up with short notice. I can’t recommend them enough based on the communication, customer service and attentiveness we experienced working with Laundry Hub! It is actually a very rare find nowadays to have a local business care so much about their quality of service and care- as well as excellent ongoing communication! Jared and his team have been a breath of fresh air! They really blessed our friend who was in need of laundry help in a difficult time, and we couldn’t be more grateful to have found them! Don’t even waste your time trying to find a different company/ you will be so thankful you chose them!
Response from the owner · 4 weeks ago
Thank you so much for these kind words Leigha ! I’m really glad we could help your friend. It means a lot that you trusted me and my team to take care of their laundry as things changed. I truly appreciate you taking the time to share this, and I’ll make sure the team sees it too! —Jared
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Olivia Swann7 reviewsiTotal number of Google reviews Olivia has written across all businesses on Google Maps, not just this one.
Jared and his team at Laundry Hub always go above and beyond. They are punctual, courteous, and incredibly accommodating. I found them when the washer in my unit broke and they were able to take me on immediately. I would recommend them to anyone who needs a reliable laundry service. 100/10 service thank you so much Laundry Hub!
Response from the owner · 4 weeks ago
Thank you so much! I’m really glad we could help when your washer broke. I appreciate you trusting us and taking the time to leave such a kind review. 100/10 made me smile! I’ll be sure to share this with the team. —Jared
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Faith Fernandez1 reviewiTotal number of Google reviews Faith has written across all businesses on Google Maps, not just this one.
Exceptional service!! The place is always clean and the workers are always friendly and the prices are some of the best prices around!!! Definitely recommended
A
Alondra Viramontes5 reviewsiTotal number of Google reviews Alondra has written across all businesses on Google Maps, not just this one.
I was reluctant to send my clothes out to hand them off to someone else, who wouldn't be, but I was tired of hauling my laundry up and down 4 flights of stairs. And I am sure glad I did! One of the best decisions I've ever made was choosing Laundry Hub to do it for me. I got the sensitivities, so I selected all of the fragrance free options, free and clear soap, no fabric softeners, no drier sheets, and they were perfect! Way better than the residual leftovers from the apartment laundry machines! I am never doing laundry ever again!!!! I feel absolutely elated.
Response from the owner · 5 months ago
Derek, this made our day—thank you so much! 🙏
We’re so glad you took the leap and that everything came back just right, especially with your fragrance-free preferences. That’s exactly the experience we aim for. Thank you Derek!
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Starlynn WiseLocal Guide · 60 reviewsiTotal number of Google reviews Starlynn has written across all businesses on Google Maps, not just this one.
absolutely pristine laundry service, I literally hate doing my laundry. I refuse to wash I refuse to fold. They saved my life, The communication was excellent, all the staff
was very kind and I will definitely be using them again. They washed over a month worth and laundry for me folded and delivered to my door within 48 hours. Thank you all very much! I will be recommending you to everyone
Response from the owner · 5 months ago
Thank you so much Starlynn —we really appreciate it! 🙏
We’re glad we could take laundry off your plate and make it easy. Looking forward to helping again soon! 🧺✨
