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Laura Hope Counseling

Counselor · Louisville, KY · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%95+65.8Reliability 31%91+28Experts Score= 94Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 40 marriage counselorsPosition by Experts Score among all companies we track in this category. · better than 72%
5.0 ★★★★★ 23 Google reviews · 5 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
Apr 2026latest review

Laura Hope Counseling at a glance

Google reviewers rate Laura Hope Counseling five stars based on twenty-three reviews, noting the owner responded to ninety-six percent of comments. Clients describe the service as strictly Bible-based counseling that addresses issues like anxiety, depression, and trauma through scripture and prayer. Recurring themes include gentle communication, punctuality, and a non-judgmental environment that helps clients find clarity and healing. No negative patterns or specific criticisms appear in the provided five-star excerpts.

  • Google rating: 5.0 out of 5 from 23 reviews (100% five-star).
  • Reviews on this page: 23 Google reviews (20 with written comments).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: April 18, 2026.
  • Service: Marriage Counselor serving Louisville, Kentucky.

Data from Google, last updated October 25, 2026.

Score profile vs other marriage counselors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction95Reliability91Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 95 (median 81)Reliability: 91 (median 75)Momentum: 100 (median 100)
Laura Hope CounselingMarriage Counselors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Laura Hope Counseling: 95/100 on this factor. Category median: 81.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Laura Hope Counseling: 91/100 on this factor. Category median: 75.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Laura Hope Counseling: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
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Bar = this company · dark tick = category median.

Star ratings

23 Google reviews we collected

  • 5 stars23100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 20 written reviews

  • Praise3597%
  • Complaints13%

Topic share

How often each topic comes up in the written reviews

  • Would recommend1542%
  • Staff & attitude1028%
  • Communication617%
  • Honesty & trust38%
  • Speed & response13%
  • Price & value13%

What customers talk about

We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I would definitely recommend her for people desiring strictly Bible based teaching.”
  • “She is SO knowledgeable about the Bible and knew exactly what book/verse to point me to.”
  • “I always felt like she listened intently and always clarified with me what she thought I was saying.”
  • “I felt that I could be fully honest with her without fearing judgment.”
  • “In every session she was very punctual and attentive.”
  • “If the cost of counseling feels overwhelming, I’d encourage you to still consider it.”

People customers mention

  • Biblical 4 reviews
  • Christ 4 reviews
  • Word 4 reviews
  • Bible 3 reviews
  • Scripture 3 reviews
  • His 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Bailey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Laura is so kind and warm hearted! She really helped work on goals with a Biblical view that was so helpful for me. I always felt like she listened intently and always clarified with me what she thought I was saying. I would definitely recommend her for people desiring strictly Bible based teaching.

Nina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I highly recommend Laura Hope for Biblical counseling. She has counseled both my daughter and myself. Laura consistently points us to Christ and His Word. She brings wisdom, understanding, and clarity to the complexity of a situation. Her approach is gentle and full of compassion. Laura has been a blessing and answer to prayer from the Lord.

Julia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Laura is a gift from God. During my time in counseling with her, the Lord completely healed me from things I thought I would have to live the rest of my life with. I can say with joy that I am totally healed from PTSD, Depression, & Anxiety. I 10/10 recommend her to any woman seeking biblically rooted healing. I was…

Karyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Laura is warm, kind, gentle, wise, and an excellent communicator. Very grateful to have such a wonderful Christian counselor in our area!

Aimee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My experience w Laura Hope counseling was empowering, welcoming, and transformative. She listened with empathetic kindness and compassion. I highly recommend her!

Tiffany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I've received counseling from Laura for over a year and a half. Laura is easy to talk to and really listens. She is a safe place to share my thoughts and feelings. She points me to Jesus. My relationship with God has grown so much as she has helped me through some dark valleys in my life. I would highly recommend…

Photos

Customer reviews

5.0 ★★★★★ 23 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Bailey Kinder2 reviewsTotal number of Google reviews Bailey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Laura is so kind and warm hearted! She really helped work on goals with a Biblical view that was so helpful for me. I always felt like she listened intently and always clarified with me what she thought I was saying. I would definitely recommend her for people desiring strictly Bible based teaching.

Brynn Ware4 reviewsTotal number of Google reviews Brynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

There aren’t enough positive things I could say about my counseling experience with Laura. When I first sat on her couch, my spirit was weary and broken. I had lost all the joy I once had. With Laura’s help, she guided me in finding my joy again. That joy I was missing was a trusting relationship with Christ. She pointed me to the one who is our ultimate source of joy! Any problem I was facing or was struggling with, she addressed from a biblical perspective. She is SO knowledgeable about the Bible and knew exactly what book/verse to point me to. I spent a little over a year and a half seeing her and they were some of the most transformative years for me. Laura is an angel on earth and she deeply cares for each woman that sits on her couch. I know because I always felt seen, heard, and deeply cared for. I felt like I was talking to a friend who just wanted the best for me. I recommend her to every woman I possibly can!

Response from the owner · 8 months ago

Wow Brynn! Thank you so much for taking the time to review and to leave these kind words! It was such an absolute joy to walk alongside you and to be a part of you finding your joy again. Thank you for the honor.

Nina Banks9 reviewsTotal number of Google reviews Nina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Laura Hope for Biblical counseling. She has counseled both my daughter and myself. Laura consistently points us to Christ and His Word. She brings wisdom, understanding, and clarity to the complexity of a situation. Her approach is gentle and full of compassion. Laura has been a blessing and answer to prayer from the Lord.

Response from the owner · 9 months ago

Thank you so much Nina! It was an honor to work with you!

Julia Kain7 reviewsTotal number of Google reviews Julia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Laura is a gift from God. During my time in counseling with her, the Lord completely healed me from things I thought I would have to live the rest of my life with. I can say with joy that I am totally healed from PTSD, Depression, & Anxiety. I 10/10 recommend her to any woman seeking biblically rooted healing. I was in and out of many therapy options before and tried many different treatments. I never found lasting relief and healing until the Lord brought me to Laura Hope Counseling. God has gifted Laura in countless areas. Not only does she have years of experience working with many women from countless backgrounds, but she is also Spirit-led, seeking to make each session valuable & impactful for each client.

Response from the owner · a year ago

Thank you Julia! All glory to God! He truly is the healer. Thank you for sharing with others what He has done for you!

Karyn Hershberger2 reviewsTotal number of Google reviews Karyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Laura is warm, kind, gentle, wise, and an excellent communicator. Very grateful to have such a wonderful Christian counselor in our area!

Response from the owner · a year ago

Thank you so much Karyn!

Aimee Mihalyov5 reviewsTotal number of Google reviews Aimee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My experience w Laura Hope counseling was empowering, welcoming, and transformative. She listened with empathetic kindness and compassion. I highly recommend her!

Response from the owner · 2 years ago

Thank you so much for your kind review Aimee! It was an honor to work with you!

Tiffany Fortney4 reviewsTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've received counseling from Laura for over a year and a half. Laura is easy to talk to and really listens. She is a safe place to share my thoughts and feelings. She points me to Jesus. My relationship with God has grown so much as she has helped me through some dark valleys in my life. I would highly recommend Laura if you're wanting counseling that is rooted in God's Word.

Response from the owner · 2 years ago

Thank you so much Tiffany for this great review! It was a joy to walk alongside you!

K Miller3 reviewsTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend working with Laura. She is so encouraging and gentle. I felt that I could be fully honest with her without fearing judgment. She met my brokenness with gentleness and compassion, asking good questions to lead me to probe deeper to the sources of my troubles. She didn’t offer bandaid remedies to my issues; she invited me to explore and uncover my underlying beliefs and values that have been fueling my difficulties. God has used her counseling to change me. I realized that my anxiety and bitterness were rooted in theology problems. In every session she pointed me to Scripture, inviting me to renew my mind with God’s truth. The change this truth brought in me was noticeable. If the cost of counseling feels overwhelming, I’d encourage you to still consider it. A relative gave me the perspective that counseling was not only an investment in me, but in my children and spouse as they all would benefit from the help I received. And they have! My husband said one highlight of 2023 was seeing how I have grown. Thanks, Laura!

Response from the owner · 2 years ago

Thank you so much for this encouraging and thoughtful review K! It was an absolute joy to come alongside you in counseling!

Ellen Miller6 reviewsTotal number of Google reviews Ellen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have worked with various counselors over the years, but Laura stands out from all the rest and was truly an answer to prayer. I had not before experienced the impact that Biblical counseling can have - and Laura’s prayer & scripture saturated approach was both refreshing and life-giving. Laura is a careful and compassionate listener: I always felt heard, respected, and genuinely cared for. Laura prepared every session intentionally and created exercises & studies that were tailored to me personally. We prayed together, read God’s Word together, and Laura gently guided me in viewing my struggles through the lens of the gospel. I can honestly say my time with Laura was transformative. I still draw on the tools and truths that we used in our sessions - and it’s encouraging to see how God has enabled me to grow and continue in my recovery journey. I wholeheartedly recommend Laura (and have done so many times!)

Response from the owner · 2 years ago

Thank you so much for your kind and thoughtful review Ellen! It was a true joy to come alongside you in counseling!

Beth Schairer3 reviewsTotal number of Google reviews Beth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I so did not want to meet with a counselor, but so grateful I sought Laura out. She is a gifted counselor. Twice Laura helped me through difficult events in my life. Guiding me each time with gentle yet confident counseling. Laura provided tools that continue to benefit me as new situations naturally arise. And I take comfort knowing that she is available if needed again.

Response from the owner · 2 years ago

Thank you so much for your kind review Beth! I appreciate you taking the time to write this! It’s been a joy to come alongside you in counseling!

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