Real estate agent · Mill Hall, PA · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%90+62.3Reliability 31%92+28.3Experts Score= 91Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 31 commercial real estate agentsiPosition by Experts Score among all companies we track in this category. · better than 23%
4.9★★★★★28 Google reviews · 5 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Laurie Wells, Realtor 4.9 out of 5 based on 28 reviews, with the owner responding to 43 percent of them. Clients frequently cite her professionalism, responsiveness, and detailed communication during home buying and selling processes, noting her patience with first-time buyers and assistance with complex transactions. A recurring criticism involves an unprofessional instance where she attempted to photograph a property without prior authorization or clear client identification.
Google rating: 4.9 out of 5 from 28 reviews (96% five-star).
Reviews on this page: 28 Google reviews (27 with written comments).
Owner responses: the business replied to 43% of reviews.
Most recent review: August 12, 2026.
Service: Commercial Real Estate Agent serving Mill Hall, Pennsylvania.
Data from Google, last updated October 28, 2026.
Score profile vs other commercial real estate agents
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
Laurie Wells, RealtorCommercial Real Estate Agents median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Laurie Wells, Realtor: 90/100 on this factor. Category median: 98.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Laurie Wells, Realtor: 92/100 on this factor. Category median: 98.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Laurie Wells, Realtor: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
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Bar = this company · dark tick = category median.
Star ratings
28 Google reviews we collected
4.9of 5
5 stars2796%
4 stars00%
3 stars00%
2 stars00%
1 star14%
Praise vs complaints
Phrases our text analysis found in 27 written reviews
98%praise
Praise5598%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1934%
Communication1018%
Would recommend916%
Speed & response713%
Quality & results611%
Honesty & trust47%
Price & value12%
What customers talk about
We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very kind, SO SO helpful through the whole entire process.”
“Laurie was so helpful and communicative during our entire home buying process!”
“I would strongly recommend her for anyone else thinking of selling their home.”
“She was on top of all the moving parts as quick as we could hope and she did everything she could to help us find our home as quickly as possible.”
“Laurie very thorough and kept me informed every step of way”
“Having my home under contract in less than 72 hours speaks for itself, but it’s her professionalism, honesty, and strategic approach that truly set her apart.”
“I was happy with the recommended sale price and working with the photographer was easier than I thought.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KKatelynn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very kind, SO SO helpful through the whole entire process. Didnt have to wait ages for her to respond. She went above and beyond the entire way. ♥️
TTinaLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Laurie is a fantastic realtor. She knows how to get a house sold. She is very professional very friendly and down to earth I love the work she does.
MMandy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Laurie was so helpful and communicative during our entire home buying process! She was on top of all the moving parts as quick as we could hope and she did everything she could to help us find our home as quickly as possible. She is also fun to work with and I will miss her humor and great baking skills :) Would…
CColeen7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Laurie operates in a class above the rest. Having my home under contract in less than 72 hours speaks for itself, but it’s her professionalism, honesty, and strategic approach that truly set her apart. She delivers results, goes above and beyond for her clients, and makes the process seamless from start to finish. No fluff! Just excellence!
Kkenneth1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Very good experience. Laurie very thorough and kept me informed every step of way
CCalvinLocal Guide · 71 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Laurie was super helpful and patient with us when were we finding our home! We felt like she really had our backs and our interest at heart and was a very effective and speedy communicator not just with us but with all the parties we had to interact with
As a widow of 9 years, I was concerned about selling my family home of 62 years and Laurie was truly exceptional in all phases of the process. This was the first time I’ve sold a home and I needed a lot of help and advice on many things. She took all the time I needed and was careful to help me understand all the details that were new to me. In addition, I was out of the state much of the time and she called and emailed frequently to keep me updated - she even volunteered to represent me at the closing so I didn’t have to return for that part of the sale. Updates came for all the key events and she spent as much time as I needed covering my concerns - very, very caring and thoughtful in her approach. I was happy with the recommended sale price and working with the photographer was easier than I thought. The pictures and write up were terrific! Finally, we got more offers quicker than I expected and we accepted an offer that was higher than my asking process within 3 days of the initial listing! I would strongly recommend her for anyone else thinking of selling their home. I can’t imagine anyone else working harder for a seller than Laurie and caring enough to ensure I understood the details as I made all the decisions.
Response from the owner · 5 months ago
Thank you for the heartwarming review. It was a pleasure and honor to have helped you sell your home.
M
Mandy DiBella3 reviewsiTotal number of Google reviews Mandy has written across all businesses on Google Maps, not just this one.
Laurie was so helpful and communicative during our entire home buying process! She was on top of all the moving parts as quick as we could hope and she did everything she could to help us find our home as quickly as possible. She is also fun to work with and I will miss her humor and great baking skills :) Would highly recommend her services for your real estate needs in the area!
C
Coleen Nearhood7 reviewsiTotal number of Google reviews Coleen has written across all businesses on Google Maps, not just this one.
Laurie operates in a class above the rest. Having my home under contract in less than 72 hours speaks for itself, but it’s her professionalism, honesty, and strategic approach that truly set her apart. She delivers results, goes above and beyond for her clients, and makes the process seamless from start to finish. No fluff! Just excellence!
Response from the owner · 8 months ago
Thank you for the kind review. I truly appreciate your kind words and the opportunity to work with you to get your house sold! Helping clients through such an important decision is what I love most about my job. Wishing you the best in your new chapter!
K
kenneth lundy1 reviewiTotal number of Google reviews kenneth has written across all businesses on Google Maps, not just this one.
Laurie was super helpful and patient with us when were we finding our home! We felt like she really had our backs and our interest at heart and was a very effective and speedy communicator not just with us but with all the parties we had to interact with
R
Randy Wells1 reviewiTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Laurie truly loves her career as a real estate agent, and it shows in everything she does. I see it firsthand every day. She works incredibly hard for her clients and is always professional, kind, and dedicated. She always answers her phone—even during dinner—because her clients genuinely come first.
I enjoy hearing how clearly she explains the real estate process and how excited she gets when delivering great news, whether it’s a seller receiving a strong offer or a buyer getting their offer accepted. She stays in touch well beyond closing, and many of her clients have become close friends.
Some may say this review is biased since I’m her husband, but great realtors don’t just show houses and collect a paycheck—they are caring, compassionate professionals who truly love what they do. Laurie is one of the greatest!
N
Nate Keen2 reviewsiTotal number of Google reviews Nate has written across all businesses on Google Maps, not just this one.
I highly recommend choosing Laurie Wells as your real estate agent! If you are a first time homebuyer or buying a home in general, look no further as she has helped made our dreams become reality. With over the top communication and superior managing skills she has made the entire process as smooth and as seamless as we could imagine. Being there for us every step of the way, guiding us through the journey and answering countless questions along the way making something that for many may sound so intimidating become a memorable part of our life for the rest of it. I can not thank her enough and if you are reading this I hope you too give her the opportunity to help serve you in your own quest for buying a property, you will not regret it!
S
Sandy Simpson1 reviewiTotal number of Google reviews Sandy has written across all businesses on Google Maps, not just this one.
I found Laurie to be extremely professional and compassionate when she listed my house after my husband passed away. It was a difficult time and she handled it with such grace. Her knowledge of the market and her people skills are unmatched and she works tirelessly for her clients. Ask me because I know. Thank you Laurie for a fantastic job selling my house!