Criminal justice attorney · Chicago Heights, IL · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%58+36.8Reliability 28%49+13.8Replies to reviews 8%71+5.8Momentum penalty66−3.4Experts Score= 53Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#47 of 57 divorce lawyersiPosition by Experts Score among all companies we track in this category. · better than 18%
4.6★★★★★23 Google reviews · 1 photos
87%five-star reviews
4.27★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Clients frequently praise the attorney for clear communication, timely responses, and professional guidance in family law matters such as divorce and expungement. Positive reviews highlight her patience, availability, and ability to navigate complex legal processes effectively. However, low-star reviews criticize her tone as unprofessional and allege errors in court documents and procedural missteps.
Google rating: 4.6 out of 5 from 23 reviews (87% five-star).
Reviews on this page: 23 Google reviews (20 with written comments).
Owner responses: the business replied to 96% of reviews.
Most recent review: September 29, 2026.
Service: Divorce Lawyer serving Chicago Heights, Illinois.
Data from Google, last updated November 3, 2026.
Score profile vs other divorce lawyers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.
This companyDivorce Lawyers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Law Office of Desiree Berg, LLC: 58/100 on this factor. Category median: 81.C
58
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Law Office of Desiree Berg, LLC: 49/100 on this factor. Category median: 72.C
49
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Law Office of Desiree Berg, LLC: 66/100 on this factor. Category median: 100.B
66
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Law Office of Desiree Berg, LLC: 71/100 on this factor. Category median: 61.B
71
Bar = this company · dark tick = category median.
Star ratings
23 Google reviews we collected
4.6of 5
5 stars2087%
4 stars00%
3 stars14%
2 stars00%
1 star29%
Praise vs complaints
Phrases our text analysis found in 20 written reviews
97%praise
Praise2997%
Complaints13%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1240%
Would recommend620%
Communication413%
Quality & results310%
Speed & response27%
Honesty & trust27%
Price & value13%
What customers talk about
We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Desiree was super patient and kind throughout this process.”
“I am extremely thankful for her help and will recommend Desiree to anyone needing a divorce attorney.”
“She communicated clearly and was available anytime I had a question.”
“Excellent work and I really appreciate your support .”
“Desiree Berg is very knowledgeable and response to questions in a very timely manner.”
“Her attention to detail, strategic thinking and genuine care for my case have been beyond impressive.”
“She is an excellent Lawyer and very reasonable.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
TToymesia3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Going through a divorce was one of the most stressful experiences of my life, but having Desiree Berg on my side, made a huge difference. She listened to my concerns. Explain my options clearly and always made me feel like a priority her guidance and support help me navigate the process with confidence. I am…
MMia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
Her abrupt, callous demeanor was beyond inappropriate for the situation. Made purposeful numerous errors in court documents, and tried to send cases to clerk thinking they would default before the case was even heard. The clerk had to tell her not to send her the final forms until the case was actually heard. Strange behavior
NNoahLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Help me get my kids back and for that I’m grateful very good service. She did what she needed to do to get my kids back in my life.
AAndoniaLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★
I had a brief experience so far With this lawyer. Although it is her job to defend her client, I felt her very unprofessional in her tone. Zero stars seem more appropriate.
SSarahlee3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Desiree was super patient and kind throughout this process. There was no judgement and everything was done in a month thanks to her being on top of documentation and had my back when the cook county clerk office kept messing up things. I can’t thank her enough!
LLaura12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I cannot give enough stars to express how much I appreciate all that Desiree Berg has done to help me. After dealing with a stagnant pro se divorce process with an extremely difficult person for years, she helped navigate everything with ease and supported me throughout the process. She gently pushed me to ask for…
Going through a divorce was one of the most stressful experiences of my life, but having Desiree Berg on my side, made a huge difference. She listened to my concerns. Explain my options clearly and always made me feel like a priority her guidance and support help me navigate the process with confidence. I am extremely thankful for her help and will recommend Desiree to anyone needing a divorce attorney.
Response from the owner · a month ago
Thanks, Toy. It was tough, but we got through it!
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Mia Mason2 reviewsiTotal number of Google reviews Mia has written across all businesses on Google Maps, not just this one.
Her abrupt, callous demeanor was beyond inappropriate for the situation. Made purposeful numerous errors in court documents, and tried to send cases to clerk thinking they would default before the case was even heard. The clerk had to tell her not to send her the final forms until the case was actually heard. Strange behavior
H
Harrison Holden8 reviewsiTotal number of Google reviews Harrison has written across all businesses on Google Maps, not just this one.
I had a brief experience so far With this lawyer. Although it is her job to defend her client, I felt her very unprofessional in her tone. Zero stars seem more appropriate.
Response from the owner · a month ago
Andonia, I take all feedback seriously, but professional obligations prevent me from discussing any specifics about a client or case matter publicly. If you'd like to talk through your concerns, please contact my office directly. Desiree
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Sarahlee Olsen3 reviewsiTotal number of Google reviews Sarahlee has written across all businesses on Google Maps, not just this one.
Desiree was super patient and kind throughout this process. There was no judgement and everything was done in a month thanks to her being on top of documentation and had my back when the cook county clerk office kept messing up things. I can’t thank her enough!
Response from the owner · a month ago
Sarahlee, thank you for such a thoughtful review. I'm glad the process felt manageable, and I wish you all the best. Desiree
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Tracy ROBERTSON4 reviewsiTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
I cannot give enough stars to express how much I appreciate all that Desiree Berg has done to help me. After dealing with a stagnant pro se divorce process with an extremely difficult person for years, she helped navigate everything with ease and supported me throughout the process. She gently pushed me to ask for things that worked out in my favor. She was always there for me and was extremely professional. I would 100% recommend her to anyone looking for great counsel. Thank you so much, you have helped close such a dark chapter in my life and I am so grateful.
Response from the owner · a month ago
Laura, thank you so much -- comments like this mean a great deal to me. Desiree
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Timothy Stokes4 reviewsiTotal number of Google reviews Timothy has written across all businesses on Google Maps, not just this one.
Desiree Berg law assisted my wife and I with an expungement through Cook County. Ms. Berg was extremely helpful and got it done for us!!! Extremely professional and knowledgeable. I would definitely recommend her to anyone I know. Thanks again Ms. Berg.
Response from the owner · a month ago
Timothy, thank you for sharing this -- I'm so glad I could help you and your wife get a fresh start. Desiree
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Wesley YanceyLocal Guide · 22 reviewsiTotal number of Google reviews Wesley has written across all businesses on Google Maps, not just this one.
