Law Office of Laura F. Paulk, PLLC - REAL ESTATE LAW and South Mississippi Title, LLC
Real estate attorney · Gulfport, MS · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%90+21.8Value 14%90+12.7Replies to reviews 7%97+6.9Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 65 child custody lawyersiPosition by Experts Score among all companies we track in this category. · better than 72%
4.9★★★★★106 Google reviews · 22 photos
97%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Law Office of Laura F. Paulk, PLLC - REAL ESTATE LAW and South Mississippi Title, LLC at a glance
Google reviewers rate the firm 4.9 out of 5 based on 106 reviews, with the owner responding to 99% of comments. Clients frequently cite clear communication, timely responsiveness, and thorough attention to detail during home purchases, sales, refinancing, and construction loans. Many describe the staff as professional and helpful in simplifying complex transactions, including long-distance deals. One low-star review criticized the office for failing to verify specific family trust documents, though the owner addressed this complaint directly.
Google rating: 4.9 out of 5 from 106 reviews (97% five-star).
Reviews on this page: 106 Google reviews (99 with written comments, 6 with photos).
Owner responses: the business replied to 99% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
This companyChild Custody Lawyers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Law Office of Laura F. Paulk, PLLC - REAL ESTATE LAW and South Mississippi Title, LLC: 95/100 on this factor. Category median: 89.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Law Office of Laura F. Paulk, PLLC - REAL ESTATE LAW and South Mississippi Title, LLC: 90/100 on this factor. Category median: 84.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Law Office of Laura F. Paulk, PLLC - REAL ESTATE LAW and South Mississippi Title, LLC: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Law Office of Laura F. Paulk, PLLC - REAL ESTATE LAW and South Mississippi Title, LLC: 90/100 on this factor. Category median: 91.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Law Office of Laura F. Paulk, PLLC - REAL ESTATE LAW and South Mississippi Title, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Law Office of Laura F. Paulk, PLLC - REAL ESTATE LAW and South Mississippi Title, LLC: 97/100 on this factor. Category median: 73.A
97
Bar = this company · dark tick = category median.
Star ratings
106 Google reviews we collected
4.9of 5
5 stars10397%
4 stars22%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 99 written reviews
98%praise
Praise18098%
Complaints32%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5430%
Would recommend4223%
Speed & response2815%
Quality & results2715%
Communication2111%
Honesty & trust105%
Price & value11%
What customers talk about
We read 99 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were super helpful and ensured the process kept moving.”
“I will use them for any real estate transaction in the future and will recommend them to everyone I know.”
“Would not recommend.”
“This was a new experience, and throughout, Laura was clear and thorough, always responsive in a timely fashion directing my steps.”
“Laura, Jennifer and the staff always do an excellent job of closing the files that we send them.”
“She recommended that for me the TOD wouldn't make much sense and explained why.”
“She is knowledgeable, dependable, and always makes the entire process as smooth and stress-free as possible.”
“The prices were fair and competitive, and she is just a super nice down to earth person.”
People customers mention
Jennifer18 reviews
Lavender4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Holly10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 13 hours ago★★★★★
Ms. Laura and Ms. Jennifer were amazing throughout the construction loan and mortgage process. They were super helpful and ensured the process kept moving. They were always there to answer any questions we had and to help when we had issues with the financial institution. I will use them for any real estate…
SandyLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I used Laura to close on my home at the recommendation of my Realtor a cpl years go. Today I met with her to ask her some questions about a TOD on my home. I was so impressed with the time she took to answer my questions! She recommended that for me the TOD wouldn't make much sense and explained why. She recommended…
PLB3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We had such a wonderful experience! They kept us informed, patiently answered our questions, explained everything clearly, and were always there when we needed them. We truly appreciated their care and support and highly recommend them!
JamesLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Laura, Jennifer and the staff always do an excellent job of closing the files that we send them. They are very thorough to make sure that it is done according to the contract.
Crysy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We absolutely love Laura Paulk and her entire office! Laura has helped us with our closings for many years, and we truly wouldn’t want to use anyone else. She is knowledgeable, dependable, and always makes the entire process as smooth and stress-free as possible.
Over the years, Laura has become more than just…
JessiLocal Guide · 65 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Our sale transaction of a house out of state was put together and completed very well. The office was in contact with us the whole time for any questions and every ran very smooth from start to finish.
Ms. Laura and Ms. Jennifer were amazing throughout the construction loan and mortgage process. They were super helpful and ensured the process kept moving. They were always there to answer any questions we had and to help when we had issues with the financial institution. I will use them for any real estate transaction in the future and will recommend them to everyone I know. They simplified this very stressful process and made us at ease at both closings!! Thanks so much for everything!!
Sandy DavisLocal Guide · 15 reviewsiTotal number of Google reviews Sandy has written across all businesses on Google Maps, not just this one.
I used Laura to close on my home at the recommendation of my Realtor a cpl years go. Today I met with her to ask her some questions about a TOD on my home. I was so impressed with the time she took to answer my questions! She recommended that for me the TOD wouldn't make much sense and explained why. She recommended against her own financial interests. I am so rarely this impressed with someone. Talk about a safe pair of hands.
Response from the owner · 5 days ago
Sandy, it was my pleasure meeting with you today. Thank you for taking the time to share your experience. I enjoy taking the time to meet and learn what your particular situation is, what your goals are, and then giving you the pros and cons of your options so that you make the best decision for you. Thank you again for taking the time to share your experience and for the kind words, it
means so much to me. Kindest regards, Laura Paulk
PLB3 reviewsiTotal number of Google reviews PLB has written across all businesses on Google Maps, not just this one.
We had such a wonderful experience! They kept us informed, patiently answered our questions, explained everything clearly, and were always there when we needed them. We truly appreciated their care and support and highly recommend them!
Response from the owner · a week ago
Thank you so much for taking the time to leave us a review and for the kind words! We truly love helping people and it was our pleasure to work with you! We are always here if you need us again! Kindest regards, Laura F. Paulk
James OverstreetLocal Guide · 17 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Laura, Jennifer and the staff always do an excellent job of closing the files that we send them. They are very thorough to make sure that it is done according to the contract.
Response from the owner · 3 weeks ago
James, thank you so much! We always appreciate working with you. Your attention to detail, responsiveness, and willingness to jump in and get things done makes our work so much easier. We look forward to seeing you for the next closing!
Jonathan Marshall3 reviewsiTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Laura and her staff are always very thorough and professional
Response from the owner · 3 weeks ago
Jonathan, thank you so much for the kind words, that means a lot to us coming from you! We always appreciate how on top of your files you are and how responsive you are! Your clients are so blessed to have you! Thank you again and we look forward to our next closing with you! Laura Paulk
Crysy Miller3 reviewsiTotal number of Google reviews Crysy has written across all businesses on Google Maps, not just this one.
We absolutely love Laura Paulk and her entire office! Laura has helped us with our closings for many years, and we truly wouldn’t want to use anyone else. She is knowledgeable, dependable, and always makes the entire process as smooth and stress-free as possible.
Over the years, Laura has become more than just someone we do business with—we love her dearly and are so thankful for the relationship we’ve built with her. We know we’re always in good hands with Laura and her team. If you need someone you can trust with your closing, we highly recommend her!
Response from the owner · 3 weeks ago
Crysy, thank you so much for taking the time to write us a review! I absolutely adore y’all and I am so blessed to have the opportunity to work with you and to get to know you over these years! You are such a special person! Laura Paulk
Jessi GrantLocal Guide · 65 reviewsiTotal number of Google reviews Jessi has written across all businesses on Google Maps, not just this one.
Our sale transaction of a house out of state was put together and completed very well. The office was in contact with us the whole time for any questions and every ran very smooth from start to finish.
Response from the owner · a month ago
Jessi, thank you so much for your review! We really appreciate the opportunity to work with you and we were honored to help you with closing the sale of your home! We wish you all of the best! Kindest regards, Laura F. Paulk
Scott1 reviewiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Laura and her staff were incredible. Everyone was very responsive and helpful. Highly recommend!
Response from the owner · a month ago
Scott, thank you so much for taking the time to leave us a review, we greatly appreciate it! It was so nice to meet and work with you! Kindest regards, Laura F. Paulk
Russell Dedeaux3 reviewsiTotal number of Google reviews Russell has written across all businesses on Google Maps, not just this one.
Thank you Jennifer, for all of your hard work. You were outstanding throughout the whole process. You facilitated the entire ordeal. You made the impossible, possible. And we were able to close on our dream home.
We appreciate you so much!!!
Thanks again.
The Dedeauxs
Response from the owner · 2 months ago
Russell, thank you so much for taking the time to recognize Jennifer in our office! Jennifer has been with us almost 11 years and she is a blessing in so many ways! She loves her job, she is outstanding at it, and she genuinely cares about our clients! Thank you again for recognizing her, it means so much! We congratulate you on your dream home and we hope you make the best memories there! Laura Paulk
Bonnie Blackledge3 reviewsiTotal number of Google reviews Bonnie has written across all businesses on Google Maps, not just this one.
As POA for my sister who is facing medical challenges, I had the responsibility to close the sale of her house. This was a new experience, and throughout, Laura was clear and thorough, always responsive in a timely fashion directing my steps. When we encountered an unforeseen obstacle in the process at the very last minute, Laura saved the day. She was quick to act to identify and implement the solution to my problem, steering me through it successfully. She is a real pro, at the same time such a pleasant person. Thank you, Laura!
Response from the owner · 3 months ago
Bonnie, thank you so much for taking your valuable time and writing us a review. You were an absolute pleasure to work with! Rachel is very fortunate to have you as her sister and her power of attorney. You did a fantastic job! I really enjoyed meeting you and working with you and I hope this next chapter of your lives is wonderful! I am always here if you need me! Kindest regards always, Laura F, Paulk
