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Law Offices of Geoff Wiggs

Estate planning attorney · San Mateo, CA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%94+24.5Value 15%90+13.7Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#42 of 66 retirement planningPosition by Experts Score among all companies we track in this category. · better than 37%
4.9 ★★★★★ 55 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
75%reviews answered by the owner
Jul 2026latest review

Law Offices of Geoff Wiggs at a glance

Reviewers praise the firm's clear communication, prompt responsiveness, and patient guidance through estate planning, trusts, and bankruptcy proceedings. Clients highlight the staff's professionalism and ability to explain complex legal steps, noting that the automated systems and thorough research help manage stressful situations effectively. A recurring criticism from low-star reviews suggests the firm may recommend filing bankruptcy as an initial strategy for handling lawsuits, which some clients found inappropriate for smaller disputes.

  • Google rating: 4.9 out of 5 from 55 reviews (96% five-star).
  • Reviews on this page: 55 Google reviews (50 with written comments).
  • Owner responses: the business replied to 75% of reviews.
  • Most recent review: July 25, 2026.
  • Service: Retirement Planner serving San Mateo, California.

Data from Google, last updated October 29, 2026.

Score profile vs other retirement planning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

Satisfaction91Reliability94Craft & service100Value90Momentum100Replies to reviews–Satisfaction: 91 (median 97)Reliability: 94 (median 98)Craft & service: 100 (median 100)Value: 90 (median 100)Momentum: 100 (median 100)
Law Offices of Geoff WiggsRetirement Planning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Law Offices of Geoff Wiggs: 91/100 on this factor. Category median: 97.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Law Offices of Geoff Wiggs: 94/100 on this factor. Category median: 98.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Law Offices of Geoff Wiggs: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Law Offices of Geoff Wiggs: 90/100 on this factor. Category median: 100.A
90
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Law Offices of Geoff Wiggs: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 51.–
–

Bar = this company · dark tick = category median.

Star ratings

55 Google reviews we collected

  • 5 stars5396%
  • 4 stars12%
  • 3 stars00%
  • 2 stars00%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 50 written reviews

  • Praise13598%
  • Complaints32%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3122%
  • Would recommend3122%
  • Speed & response2619%
  • Communication1914%
  • Honesty & trust1410%
  • Quality & results97%
  • Price & value86%

What customers talk about

We read 50 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “From the very beginning, she treated me with kindness, respect, and genuine care, making me feel confident that I had chosen the right attorney.”
  • “I highly recommend Nadya to anyone looking for a knowledgeable and dependable attorney.”
    “Don't recommend them if you're someone who doesn't want to file bankruptcy as "Step 1" to handling a lawsuit you have on your name.”
  • “She was always patient, responsive, and took the time to explain everything clearly, ensuring I understood every detail and felt completely at ease.”
  • “She explained each step clearly, made sure I understood the process, and kept everything moving smoothly.”
  • “He responded quickly to my request for consultaton a trust for my sick father.”
  • “Her attention to detail, honesty, and commitment to excellence are second to none.”
  • “I am not wealthy, but I knew I would have to pay for an attorney, and the cost of services was reasonable to me.”

People customers mention

  • Nadya 20 reviews
  • Machrus 15 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Bobby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nadya is outstanding. Recently the representation I received was not what I envisioned….Great vision coupled with an obviously high experience level made the overall experience informative and comfortable throughout. She’s mastered her craft in my opinion which makes her a valuable asset to both a firm or client represented by her. Great experience!!!!

Kathleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nadya Machrus was exceptional to work with. She was extremely efficient, responsive, and handled everything with a real sense of urgency. She explained each step clearly, made sure I understood the process, and kept everything moving smoothly. Every detail was completed on time, accurately, and with great care. I…

Myrna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Geoff was wonderful! He responded quickly to my request for consultaton a trust for my sick father. He helped guide us through getting the trust done. He gave my father much needed peace. I highly recommend you give him a call.

Diana10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mr. Wiggs is very knowledgeable, professional and kind. He kept me informed, did the required research to prepare my documents with accuracy. I highly recommend him.

AlexanderLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Nadya has been extremely helpful with everything I needed help with. I first contacted Geoff. Geoff and Nadya work together. They have everything automated for you to fill out and set up for whatever services you need. Well worth the price! I would absolutely recommend using them. Thank you guys for your help! They…

Lillian12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Prepared my living trust. Always available for questions ensuring that we prepared the right decisions based on my personal situation!

Photos

Customer reviews

4.9 ★★★★★ 55 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Moises Granera2 reviewsTotal number of Google reviews Moises has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

There are not enough words to express how grateful I am for the outstanding legal representation and support I received from Nadya Machrus. From the very beginning, she treated me with kindness, respect, and genuine care, making me feel confident that I had chosen the right attorney. Her professionalism, integrity, and extensive knowledge were evident throughout every step of the process. She was always patient, responsive, and took the time to explain everything clearly, ensuring I understood every detail and felt completely at ease. What impressed me most was her unwavering dedication to her clients. She truly goes above and beyond, always putting her clients’ best interests first. Her attention to detail, honesty, and commitment to excellence are second to none. If you are looking for an attorney who is exceptionally knowledgeable, compassionate, trustworthy, and genuinely committed to achieving the best possible outcome, I wholeheartedly recommend Nadya Machrus. Working with her was one of the best decisions I could have made, and I will always be grateful for her guidance, dedication, and outstanding service. Thank you for everything, Nadya. Your professionalism and commitment made a lasting impression, and I sincerely appreciate all that you have done.

Bobby Lowell2 reviewsTotal number of Google reviews Bobby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nadya is outstanding. Recently the representation I received was not what I envisioned….Great vision coupled with an obviously high experience level made the overall experience informative and comfortable throughout. She’s mastered her craft in my opinion which makes her a valuable asset to both a firm or client represented by her. Great experience!!!!

Kathleen Warner3 reviewsTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nadya Machrus was exceptional to work with. She was extremely efficient, responsive, and handled everything with a real sense of urgency. She explained each step clearly, made sure I understood the process, and kept everything moving smoothly. Every detail was completed on time, accurately, and with great care. I truly appreciated her professionalism, organization, and attention to detail. I highly recommend Nadya to anyone looking for a knowledgeable and dependable attorney.

Myrna Medina-Julian3 reviewsTotal number of Google reviews Myrna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Geoff was wonderful! He responded quickly to my request for consultaton a trust for my sick father. He helped guide us through getting the trust done. He gave my father much needed peace. I highly recommend you give him a call.

Response from the owner · 6 months ago

Myrna, Thank you very much for your kind words. I am very glad that I was able to assist your father and your family in getting an estate plan in place. It was great to have the opportunity to get to know Rogelio. Please reach out if you have any estate planning (or other legal needs) that we can assist you with. ~Geoff

Diana Sanchez10 reviewsTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mr. Wiggs is very knowledgeable, professional and kind. He kept me informed, did the required research to prepare my documents with accuracy. I highly recommend him.

Response from the owner · 6 months ago

Thank you very much, Diana. We really appreciate that you entrusted your legal matter to us and we are happy we were able to meet your expectations. Please come see us in the future if you have further legal needs. ~Geoff

Alexander MasLocal Guide · 61 reviewsTotal number of Google reviews Alexander has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nadya has been extremely helpful with everything I needed help with. I first contacted Geoff. Geoff and Nadya work together. They have everything automated for you to fill out and set up for whatever services you need. Well worth the price! I would absolutely recommend using them. Thank you guys for your help! They treat you nicely and not like you are just a paycheck they have the human side touch that you look for when you want an attorney/Lawyer.

Response from the owner · 7 months ago

Thank you very much for your kind words. We are glad you have had a positive experience with our attorneys. We try hard to make legal matters as straightforward as possible while still giving each client the attention they deserve. Your feedback truly means a lot and we appreciate you taking the time to share your experience.

Lillian Cole12 reviewsTotal number of Google reviews Lillian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prepared my living trust. Always available for questions ensuring that we prepared the right decisions based on my personal situation!

Response from the owner · 7 months ago

Thank you, Lillian. We were happy to be able to help.

Stella M4 reviewsTotal number of Google reviews Stella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I randomly picked Geoff Wiggs by searching for an Attorney online. No regrets at all! I can't recommend this Law Office highly enough. From the very first consultation, they were patient, knowledgeable, and genuinely invested in helping me move forward. They explained every step clearly, answered all my questions, and made a stressful situation feel manageable. Their professionalism and attention to detail gave me confidence throughout the entire process. I'm extremely thankful for their guidance and support. Special thanks to Atty. Nadya who was on top of everything. communicated everything I needed to do and was assuring of every step I took. Thank you from the bottom of my heart!

Response from the owner · 6 months ago

Thank you, Stella. I'm very glad that we were able to assist you. I will pass on your comments to Nadya. ~Geoff

D C6 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was referred to Geoff Wiggs for help with an estate issue. He patiently explained multiple creative strategies for handling my problem, with very candid insight about potential success, risks, and costs. We had multiple conversations, because he responded to follow-up questions, always in a timely manner. I greatly appreciate the expertise and guidance that he shared with me. He's a pleasure to work with.

Boston Banks III4 reviewsTotal number of Google reviews Boston has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I enjoyed a very successful bankruptcy proceeding. That might sound strange but I was at a TOTAL loss as how to move forward after ID theft and fraud ruined my finances. Nadya Machrus guided me through the whole process with knowledge and compassion at each step of the ordeal. This is a full service law firm and based on my interaction with Nadya and her abilities, I HIGHLY RECOMEND the law offices Geoff Wiggs for any legal needs.

Response from the owner · 6 months ago

Boston, It was our pleasure to be able to assist you. By the way, you were an EXCELLENT client. Thank you for recognizing Nadya's hard work and professionalism. She is an incredible attorney and works extremely hard to provide the best service possible to our clients. ~Geoff

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