LAX Car Service by L.A Confidential Car Service at a glance
Google reviewers rate LAX Car Service by L.A Confidential Car Service 4.9 out of 5 based on 171 reviews, with the owner responding to 98% of feedback. Customers frequently highlight punctuality, professional communication, clean vehicles, and reliable transportation for airport transfers and special events. Recurring criticisms include instances of drivers arriving late in incorrect vehicle types, aggressive driving behaviors, and unresponsive customer service when addressing complaints or pricing inquiries.
Google rating: 4.9 out of 5 from 171 reviews (98% five-star).
Reviews on this page: 171 Google reviews (151 with written comments, 6 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 7, 2026.
Service: Limousine Service serving Inglewood, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
171 reviews on Google
5★167
4★0
3★0
2★1
1★3
Reviews from Google, shown as published (original wording, unedited).
L
Letier1 review
★★★★★
★★★★★
I had an excellent experience with LA Confidential Car Service. From the first contact to the final drop-off, everything was professional, punctual, and handled with great attention to detail.
If you’re looking for a dependable LAX car service or private transportation in Los Angeles, I highly recommend LA Confidential Car Service. I would definitely use them again!
Response from the owner · 2 weeks ago
Thank you so much for your kind words and for choosing LA Confidential Car Service! We truly appreciate your trust and recommendation. It was a pleasure serving you, and we look forward to seeing you again!
We booked LA Confidential for a ride from LAX to Disneyland and honestly couldn’t have asked for an easier experience. Our driver was right on time, friendly, and knew exactly where to go. After a long flight, it was nice to just get in, relax, and enjoy the ride. Would definitely book them again.
Response from the owner · a month ago
Thank you so much for taking the time to share your experience! We’re happy we could make your journey from LAX to Disneyland easy and comfortable. We truly appreciate your trust in LA Confidential Car Service and look forward to driving you again on your next visit to Los Angeles!
Thank you L.A. Confidential for all the rides throughout the year. You guys are awesome.
Response from the owner · 2 months ago
Thank you so much for your kind words and for trusting LAX CAR SERVICE throughout the year! It has been our pleasure providing your transportation, and we're grateful for your continued support. We look forward to serving you again for your future Los Angeles, LAX airport, and Southern California transportation needs. Safe travels, and see you again soon!
I cannot say enough about Gustavo, our driver for the World Cup. From the moment I began texting for the service he was very helpful, accommodating and friendly. I was nervous to get a driver for this event because you really need to know what you’re doing and Gustavo knows his way around the city. He was on time, professional, kind, friendly, and he even added a special touch by putting a birthday balloon in the car. His goal is to make your experience the best it can be. He gave great suggestions for walking into the event, helped guide us through the logistics, and was there every step of the way to make sure we were taken care of. His service was excellent, and his warm personality made the whole experience even better. I would highly recommend Gustavo to anyone looking for reliable, thoughtful, and outstanding transportation service!
Response from the owner · 3 months ago
Thank you so much for your kind words! It was an honor to be part of your FIFA World Cup experience and birthday celebration.
We're thrilled Gustavo made your trip smooth, enjoyable, and stress-free. Providing reliable private chauffeur service for major events in Los Angeles is what we love to do.
We truly appreciate your recommendation and look forward to driving you again for future World Cup matches and special events!
I can't say enough good things about this company! They're always early, extremely organized, and so easy to work with. The owner and drivers are wonderful, and I trust them completely for airport rides and medical procedures. Highly recommend!
Response from the owner · 3 months ago
We're honored to have earned your trust for both airport transportation and medical appointments. Providing reliable, punctual, and professional service is always our priority. We truly appreciate your support and look forward to serving you again soon!
Absolutely the most professional and savvy drivers one can hire. They made my trip to and from LAX stressless, which is a major accomplishment. On time, personable, and competent. I give them the highest possible rating.
Response from the owner · 4 months ago
We are delighted to hear that your transportation to and from LAX was stress-free and exceeded your expectations. Providing reliable, punctual, and professional chauffeur service is our top priority, and we're thrilled that our team delivered that experience for you.
Your kind words about our drivers mean a great deal to us.
Thank you for choosing LA Confidential Car Service!
Gustavo was extremely professional and timely. He was very generous with his time and went above and beyond to help ensure we had easy travel to and from each location.
Response from the owner · 4 months ago
Thank you for sharing your experience. We truly appreciate your feedback. Looking forward for another night out.
