Layna Weldon - State Farm Insurance Agent at a glance
Google reviewers rate this agency 4.9 out of 5 based on 85 reviews, with the owner responding to all feedback. Customers frequently praise the staff for their punctuality, professional communication, and assistance with auto and homeowners insurance quotes. Many highlight successful cost savings and seamless policy transitions. However, low-star reviews cite rising premiums and instances where payment processing errors led to policy cancellations or unresponsive email communication.
Google rating: 4.9 out of 5 from 85 reviews (95% five-star).
Reviews on this page: 85 Google reviews (61 with written comments).
Owner responses: the business replied to 100% of reviews.
Reviews from Google, shown as published (original wording, unedited).
CM
CandL Mull8 reviews
★★★★★
Layna Weldon's State Farm Agency staff is super!
Specifically I wanted to take a few minutes to call out Christina, who I worked with to help me with homeowners insurance. She was amazing! I have worked with her in the past, but today she spent quite a bit of time with me on the phone, getting a homeowner's quote. She was absolutely the most patient and knowledgeable person I have dealt with in a long time. Please know you have a great employee in Christina!
Price assessment: Reasonable price
Services: Property insurance, Vehicle insurance
Response from the owner · 6 months ago
Thank you so much for sharing your experience with us. It's wonderful to hear that Christina provided you with such exceptional service while assisting with your homeowners insurance. We are proud to have her on our team, and your kind words truly highlight her dedication and expertise. Your feedback is greatly appreciated, and we're delighted to know that you had a positive experience with our agency.
Lanya was awesome. Met with her for almost an hour. She provided valuable information about auto policies and type of coverage. Helped set up best coverage for my two vehicles: or ewer model the other much older. Overall, realized a lower ate for better coverage than what I had previously last, Lanya provided a web site on defensive driving. Once.completed up to a 10 percent reduction in rate is applied. Wow!
Price assessment: Great price
Response from the owner · 10 months ago
Thank you for your 5 star review! I appreciate you!
Layna makes the insurance process easy! I was so grateful to have her there when we were shopping for new insurance. She saved us so much money and it was a seamless transition immediately. Thank you, Layna!
Price assessment: Great price
Services: Property insurance, Vehicle insurance
Response from the owner · 10 months ago
Thank you, Alexis! Love working with you and your family!
We have been with State Farm since 1991. Rates have continued to rise year over year. For just one car, with clean driving records and no accidents, in the last two years our rate went from $261.36 to $522.75 per month. Our long-time agent retired and we were assigned to Layna. Cancelling all State Farm insurance and have great, comparable new insurance with another company starting October 5th. State Farm is among the most expensive insurance companies, fact. Be advised and do your homework, folks. Thanks.
Price assessment: Overpriced
Services: Vehicle insurance, Renter's insurance
Response from the owner · a year ago
Thank you for taking the time to share your feedback. I completely understand your concerns regarding rate increases. Unfortunately, rates are set at the corporate level and are outside of my control as a small business owner and independent contractor. What I can promise, however, is to continue doing everything possible to help you find the best coverage options available for your needs and budget. I truly appreciate the opportunity to serve you, and if your situation changes in the future, I’d be happy to assist you again. Wishing you the best!
I've been with this agent for about five years. They have handled more than just an auto policy. They have been here for me whenever I needed them for whatever insurance needs I've had. Pleasant, professional, and personal, this team excells in customer service.
I highly recommend Layna Weldon and her team for all your insurance needs.
