Layson Group - Keller Williams Memphis logo

Layson Group - Keller Williams Memphis

Real estate agency · Memphis, TN

5.0 ★★★★★ 100 Google reviews · 10 photos
99%five-star reviews
4%reviews answered by the owner
Oct 2026latest review

Layson Group - Keller Williams Memphis at a glance

Reviewers consistently highlight the agency's strong communication, punctuality, and thorough guidance for both buyers and sellers. Clients frequently mention that agents listen to specific needs, explain complex processes clearly, and provide honest advice on pricing and property details. The service is described as patient and stress-free, with agents often going above standard expectations to assist with out-of-state transactions or first-time purchases. No recurring criticisms are evident in the provided excerpts, which uniformly rate the experience as positive.

  • Google rating: 5.0 out of 5 from 100 reviews (99% five-star).
  • Reviews on this page: 100 Google reviews (94 with written comments, 2 with photos).
  • Owner responses: the business replied to 4% of reviews.
  • Most recent review: October 16, 2026.
  • Service: Real Estate Agent serving Memphis, Tennessee.

Data from Google, last updated November 4, 2026.

Star ratings

100 Google reviews we collected

  • 5 stars9999%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 94 written reviews

  • Praise18298%
  • Complaints42%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5228%
  • Would recommend4122%
  • Speed & response2715%
  • Quality & results2312%
  • Communication2212%
  • Honesty & trust126%
  • Price & value95%

What customers talk about

We read 94 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He was patient, understanding, and really took the time to help me find exactly what I needed.”
  • “I would highly recommend him to anyone looking for a reliable and dedicated real estate agent that’s very knowledgeable, responsive, and truly with yo…”
    “We cannot recommend Molly and the entire Layson Group enough!”
  • “…reliable and dedicated real estate agent that’s very knowledgeable, responsive, and truly with your best interest in mind!…”
  • “Derek Branch did an amazing job in helping me to find my beautiful home.”
  • “He listened to what I wanted and understood what was important to me.”
  • “She offers very honest and useful advice in both the buying and selling arena.”
  • “Sold our house in a matter of weeks for above asking price!”

People customers mention

  • Key 15 reviews
  • Meredith 11 reviews
  • Chris 10 reviews
  • John 9 reviews
  • Molly 8 reviews
  • Grace 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 100 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Shade Garden4 reviewsTotal number of Google reviews Shade has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dereck Branch is the BOMB!! Dereck listens well and pays attention to what we liked… But even more so, what we needed!! Dereck went above and beyond what was expected to find the “perfect” home!! Ya’ll, Dereck is loving and exceptional!!!!

  • Property types: Houses
Angela Thompson6 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Derek Branch did an amazing job in helping me to find my beautiful home. He listened to what I wanted and understood what was important to me. Thanks for being great at your job Derek!

TIerra Moody7 reviewsTotal number of Google reviews TIerra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Working with Derek Branch, was an amazing experience from start to finish. He was patient, understanding, and really took the time to help me find exactly what I needed. He made the entire process smooth and stress-free, always keeping me informed every step of the way. I would highly recommend him to anyone looking for a reliable and dedicated real estate agent that’s very knowledgeable, responsive, and truly with your best interest in mind!

Karissa AdamsLocal Guide · 20 reviewsTotal number of Google reviews Karissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Molly was so amazing! This was our first time buying a home, and she walked us through everything! I will be recommending her to anyone coming to this area. 10/10 if we ever buy another home, our first call will be to her!

Angel Prunty4 reviewsTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Max Rubenstein was wonderful to work with! Always great at communicating and responding in a timely manner. He was very helpful and quick to resolve any potential issues during our transaction. He’s a great agent and I would highly recommend him for any of your real estate needs in the Memphis area!

Kristen McIntyre1 reviewTotal number of Google reviews Kristen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Max Rubenstein with Layson Group went above and beyond to sell our house quickly and above asking! Max is extremely knowledgeable and explains everything very thoroughly. This was our first time selling a house and Max made sure we understood each step of the process! I HIGHLY recommend Max Rubenstein and wish we were staying in the area for him to help us buy our next home. If you are in need of a realtor, he’s the best!!

James Stull10 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We worked with Max Rubenstein and urge anyone reading this to do the same. He practically knows more than a home inspector would. He points out things you would’ve never caught, and teaches you what to watch out for, especially with older homes. He is a true expert in his field.

Vicki BrierLocal Guide · 18 reviewsTotal number of Google reviews Vicki has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Meredith is incredibly easy to work with. She offers very honest and useful advice in both the buying and selling arena. I would be very confident in referring her to anyone looking for a competent realtor to assist with selling/purchasing or both. Vicki Brier

Katie Parry3 reviewsTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Molly was wonderful. Being a first time homebuyer I probably had more questions than others, but she took the time and made the entire process easy. And after a few houses in, I’m now a home owner.

Maggie Chancellor Moore1 reviewTotal number of Google reviews Maggie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Molly Flynn with the Layson Group is amazing! With her expertise we successfully bought and sold quickly, and she went above and beyond in making sure every detail through the process was covered. Because of Molly’s knowledge in the business and her hard work, our experience was easy and stress-free. I would highly recommend her to anyone looking to buy or sell in the Memphis area. We would definitely work with her again!

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