Le Pooches Pet Grooming logo

Le Pooches Pet Grooming

Pet groomer · Sacramento, CA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%50+27.3Reliability 24%31+7.5Value 14%36+5.1Replies to reviews 7%5+0.4Craft & service penalty64−3.6Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORE
DGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#167 of 171 pet servicesPosition by Experts Score among all companies we track in this category. · better than 2%
4.5 ★★★★★ 151 Google reviews · 23 photos
80%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
15%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jul 2026latest review

Le Pooches Pet Grooming at a glance

Google reviewers rate Le Pooches Pet Grooming 4.5 out of 5 based on 151 reviews. Customers frequently praise the staff's friendliness, professional care, and reasonable pricing for full service grooming, nail trims, and mat removal. Recurring themes include the team's patience with difficult pets and their willingness to accommodate specific requests. However, several low-star reviews report instances of pet injury, such as cuts and skin infections, along with complaints regarding long wait times and poor communication when appointments run late.

  • Google rating: 4.5 out of 5 from 151 reviews (80% five-star).
  • Reviews on this page: 151 Google reviews (105 with written comments, 18 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: July 3, 2026.
  • Service: Pet Service serving Sacramento, California.

Data from Google, last updated November 10, 2026.

Score profile vs other pet services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

Satisfaction50Reliability31Craft & service64Value36Momentum100Replies to reviews5Satisfaction: 50 (median 81)Reliability: 31 (median 75)Craft & service: 64 (median 94)Value: 36 (median 96)Momentum: 100 (median 100)Replies to reviews: 5 (median 47)
Le Pooches Pet GroomingPet Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Le Pooches Pet Grooming: 50/100 on this factor. Category median: 81.C
50
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Le Pooches Pet Grooming: 31/100 on this factor. Category median: 75.D
31
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Le Pooches Pet Grooming: 64/100 on this factor. Category median: 94.B
64
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Le Pooches Pet Grooming: 36/100 on this factor. Category median: 96.D
36
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Le Pooches Pet Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Le Pooches Pet Grooming: 5/100 on this factor. Category median: 47.F
5

Bar = this company · dark tick = category median.

Star ratings

151 Google reviews we collected

  • 5 stars12180%
  • 4 stars149%
  • 3 stars21%
  • 2 stars21%
  • 1 star128%

Praise vs complaints

Phrases our text analysis found in 105 written reviews

  • Praise10394%
  • Complaints66%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price267%
  • Reasonable133%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4138%
  • Quality & results2119%
  • Price & value1514%
  • Would recommend1413%
  • Speed & response1211%
  • Honesty & trust55%
  • Communication11%

What customers talk about

We read 105 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They are professional, helpful and friendly and love my pups when I bring them in.”
  • “Michelle took the time and did an amazing job and all without traumatizing Frank I am definitely coming back!”
    “Another Time his paw was cut and one time he got a horrible skin infection that took over a year to clear away.”
  • “Took my 115 pound American Bulldog, full service, great price, friendly staff.”
    “Not a good experience, a n d very expensive.”
  • “Unfortunately we are moving away and have to say our goodbyes, but definitely recommend.”
  • “We just happened upon this groomer when we were taking a trip to Sacramento and needed our dog to get a grooming and we were fit in right away.”
  • “They not only genuinely care about each pet and which is brought into this rumors they treat them as if they were their own pets.”
  • “The mother and daughter duo put me right at ease and answered all of my questions.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Le Pooches Pet Grooming for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

Kristin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The whole crew at Le Pooches is amazing. They are professional, helpful and friendly and love my pups when I bring them in. Melissa even picked upbmy dogs from my car and brought them back out to my car when they were done when my leg was in a cast!

AllieLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

So happy with how soft and good my pup smells! The grooming was excellent! Muffin is all fresh now

Customer photo from Allie's reviewCustomer photo from Allie's review
Dog grooming
MarkLocal Guide · 137 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Averse and Cassandra are great!! My pup always looks fabulous when we leave. Thanks Le Pooches, we'll be back!

Great priceDog groomingDog bathing and blow dryDog full service grooming
Annika2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Le Pooches has been amazing. We have been going for 3 years and all the girls at the shop are amazing, and loving. Melissa took our boy and has shown patience and love through grooming. Unfortunately we are moving away and have to say our goodbyes, but definitely recommend.🥰

Great priceDog full service grooming
HLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

I've waited a loooong time to leave this review. I took my 2 dogs here for years. After 3 ER visits I was done. My dog percy was injured there 3x.... one time his eye was cut so bad he couldn't even open it. Another Time his paw was cut and one time he got a horrible skin infection that took over a year to clear…

TiffanyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Michelle was AMAZING! I was literally told by the last groomers that they would not see my dog again unless he was medicated SMDH! Michelle took the time and did an amazing job and all without traumatizing Frank I am definitely coming back!

Customer photo from Tiffany's review

Photos

Customer reviews

4.5 ★★★★★ 151 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kristin Rodriguez1 reviewTotal number of Google reviews Kristin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The whole crew at Le Pooches is amazing. They are professional, helpful and friendly and love my pups when I bring them in. Melissa even picked upbmy dogs from my car and brought them back out to my car when they were done when my leg was in a cast!

Allie A.Local Guide · 54 reviewsTotal number of Google reviews Allie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So happy with how soft and good my pup smells! The grooming was excellent! Muffin is all fresh now

  • Services: Dog grooming
Mark FrancoLocal Guide · 137 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Averse and Cassandra are great!! My pup always looks fabulous when we leave. Thanks Le Pooches, we'll be back!

  • Price assessment: Great price
  • Services: Dog grooming, Dog bathing and blow dry, Dog full service grooming
Annika Vasquez2 reviewsTotal number of Google reviews Annika has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Le Pooches has been amazing. We have been going for 3 years and all the girls at the shop are amazing, and loving. Melissa took our boy and has shown patience and love through grooming. Unfortunately we are moving away and have to say our goodbyes, but definitely recommend.🥰

  • Price assessment: Great price
  • Services: Dog full service grooming
H LovickLocal Guide · 26 reviewsTotal number of Google reviews H has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've waited a loooong time to leave this review. I took my 2 dogs here for years. After 3 ER visits I was done. My dog percy was injured there 3x.... one time his eye was cut so bad he couldn't even open it. Another Time his paw was cut and one time he got a horrible skin infection that took over a year to clear away. They are super nice but after three vet visits and soooo much money we stppped going. Not sure if they are just rushing or what but no thank you.

JeffLocal Guide · 226 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our favorite

Robert Dean11 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always happy to help us with our Husky grooming needs. 5 Stars.

Tiffany “Tiffany Wilson” roundsLocal Guide · 13 reviewsTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Michelle was AMAZING! I was literally told by the last groomers that they would not see my dog again unless he was medicated SMDH! Michelle took the time and did an amazing job and all without traumatizing Frank I am definitely coming back!

Chloe LevLocal Guide · 164 reviewsTotal number of Google reviews Chloe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

One of the best pet grooming experiences I’ve had in 10 years. We just happened upon this groomer when we were taking a trip to Sacramento and needed our dog to get a grooming and we were fit in right away. Our dog left happy and looking gorgeous!

Noah kLocal Guide · 29 reviewsTotal number of Google reviews Noah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Did the best they could with my Goldendoodle given all the matting. In the future I will do some more work to dematt as that’s not something they like doing. But great work on there part.

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Business details