I'm very disappointed with the outcome. We purchased the whole house water filter system and this company hasn't been delivering what they had promised.
Leaf Home Water Filtration
Leaf Home Water Filtration at a glance
Customers frequently praise the company for professional installations, thorough water testing, and clear explanations of system options. Positive feedback highlights punctual service and knowledgeable staff who communicate effectively during consultations. However, lower-rated reviews describe aggressive sales tactics, unmet promises regarding old system removal, and difficulty scheduling annual service appointments.
- Google rating: 4.5 out of 5 from 175 reviews (85% five-star).
- Reviews on this page: 175 Google reviews (147 with written comments, 7 with photos).
- Owner responses: the business replied to 90% of reviews.
- Most recent review: October 21, 2026.
- Service: Water Treatment Service serving Cary, Illinois.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
Matt and Chris did their work accurately and quickly!
Hi, Ricky. We appreciate the kind words and are glad we could provide you with a positive experience!
The consultation with Trevor was great. He performed the testing infront of us and explained every step thoroughly.
Hi, Sagar. Your feedback is highly appreciated. Thank you for the review!
Tash was wonderful & explained everything clearly and was easy to understand. Excellent first impression.
Hi, Gianna. Thank you so much for leaving us an A+ review!
Tom was wonderful zero complaints great experience
Hi, Joe. We are thrilled to learn that you had a positive experience with us!
Thorough testing and honest evaluation. I appreciate the time taken by them.
Hi, Etrina. These words go a long way, it motivates us to work even harder, thank you for the review!
Matt and Chris were very professional and did a great job of the install.
Hi, Addison. Thanks for taking the time to share your positive experience. We truly appreciate it!
Darren was great. He was professional punctual and very knowledgeable. Before he started the installation he gave me a breakdown of what's going to happen so no surprises. After he showed me everything in the system. Great communication.
Hi, Peter. Thank you for taking the time to submit a review, we really appreciate it!
Bonnie Anderson is the absolute best! She’s very knowledgeable, attentive, super friendly and honest. She looks out for you like family😌 Don’t hesitate to ask for her, she is stellar!
Hi, Munnaza. We appreciate the kind words and are glad we could provide you with a positive experience!
Explain everything so understandable and answered all my questions
Hi, Jackie. Your feedback is highly appreciated. Thank you for the review!
Business details
- Address: 2055 E Army Trail Rd Ste 102, Addison, IL 60101
- Phone: (773) 453-2207
- Website: leafhome.com
- Service area: Cary, IL