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Lee's Air, Plumbing, & Heating

5.0 ★★★★★ · 1,811 Google reviews · 712 photos
HVAC contractor · Dallas, TX

Lee's Air, Plumbing, & Heating at a glance

Customers frequently praise the company for thorough home assessments, clear explanations of HVAC systems, and professional installation services. Positive reviews highlight the staff's knowledge, politeness, and the potential for reduced energy bills following upgrades. However, lower-rated reviews describe aggressive sales tactics involving unsolicited visits, undisclosed loan applications, and pressure to sign contracts without adequate review time. Additional criticisms include poor communication regarding schedule changes, missed appointments, and delays in completing projects or resolving post-installation issues.

  • Google rating: 5.0 out of 5 from 1,811 reviews (99% five-star).
  • Reviews on this page: 1,811 Google reviews (1,167 with written comments, 5 with photos).
  • Owner responses: the business replied to 62% of reviews.
  • Most recent review: October 24, 2026.
  • Service: HVAC Contractor serving Dallas, Texas.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

5.0
★★★★★
1,811 reviews on Google
5★1,788
4★8
3★3
2★3
1★9

Reviews from Google, shown as published (original wording, unedited).

Tommy Garrett11 reviews
★★★★★

I met with Devin today in my home. He was very thorough, polite, and very knowledgeable. Although I was only interested in the insulation side of the program, I would highly recommend him.

Response from the owner · 2 days ago

Tommy, thank you for the five-star review and for recommending Devin. We are glad he was thorough, polite and knowledgeable, and that the insulation information met your needs. We appreciate your feedback and welcome the chance to help with any future projects.

Review from Google · view on Google
Janice whitlock13 reviews
★★★★★

Sam and Josue were very professional and explained everything. I'm super excited for my new AC and furnace unit to be installed and save on my bills

Response from the owner · 3 days ago

Janice, thank you for the kind rating. We are pleased Sam and Josue delivered clear, professional service and that you are excited about your new AC and furnace. We look forward to finishing the installation and helping you enjoy greater comfort and potential savings on your bills.

Review from Google · view on Google
Jamie Turner4 reviews
★★★★★

Josue explained everything very well. If you’re looking to upgrade your home I definitely recommend reaching out to them. Super pleased with everything that has happened so far.

Response from the owner · 4 days ago

Jamie, thank you for recommending us and for mentioning that Josue explained everything clearly. We are very pleased to hear you are happy with the upgrade process so far. We appreciate you sharing your experience and look forward to supporting the rest of your project.

Review from Google · view on Google
elias moreno3 reviews
★★★★★

So sorry but I didn't get the service because the payments for about 180 months is not work for me I know efficiency equipment will save on my bills but I will have another bill on you and that's too much for me. Thanks

Review from Google · view on Google
tanner payne2 reviews
★★★★★

These people scam the elderly. Then will send people to their homes at 8 pm to intimidate them.

  • Price assessment: Not sure
Review from Google · view on Google
Teresa CaldwellLocal Guide · 27 reviews
★★★★★

Very efficient at explaining the rebate and savings on getting a home upgrade with the electric system

Response from the owner · 2 months ago

Thank you, Teresa. We’re glad our team could clearly and efficiently explain the rebates and savings for your home electric upgrade. If you need any additional information or assistance as you move forward, please reach out and we’ll be happy to help.

Review from Google · view on Google
stephanie cooper8 reviews
★★★★★

I got upgraded about a year ago and I was super skeptical. I'm happy to report my bills have dropped from almost $650 a month to about $180

  • Price assessment: Great price
Response from the owner · 2 months ago

Thank you for sharing, Stephanie. We're thrilled that your upgrade about a year ago reduced your bills from almost $650 to about $180 — that's fantastic. We appreciate your trust and are here if you need anything else.

Review from Google · view on Google
Shonda Craig5 reviews
★★★★★

My engagement with this firm was time well spent. It was very informative, although they haven't gained me as a client (yet). I was able to get a true assessment of my energy usage footprint and I learned ways to reduce my usage and energy costs.

Response from the owner · 2 months ago

Thank you for the kind words — we’re glad your time with our team was informative and helpful. It’s great to hear the assessment gave you a clear picture of your energy footprint and practical ways to reduce usage and costs. We would welcome the opportunity to work with you when you’re ready and can provide more detailed recommendations or implementation support. Please contact our team through the phone number or email listed on our website to schedule the next steps.

Review from Google · view on Google
SONY KWON EDWARDS HURST SERAFIN6 reviews
★★★★★

Seth came by and did an amazing job! Thank you for your professionalism!

Response from the owner · 2 months ago

Thank you so much for your kind review and for recognizing Seth's professionalism. We're delighted he provided excellent service and that you're happy with the results. We'll pass your praise along to him. Please let us know if we can assist with anything else in the future.

Review from Google · view on Google
donna henningsen3 reviews
★★★★★

Great service

Response from the owner · 2 months ago

Thank you, Donna, for the kind review. We’re delighted you had a great experience and appreciate you choosing us. We look forward to serving you again.

Review from Google · view on Google

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