Customers frequently praise the company for punctual arrival, clear communication, and knowledgeable technicians who explain repairs thoroughly. Services include drain cleaning, water heater replacement, fixture installation, and leak detection, with many reviewers noting reasonable pricing for complex issues. However, lower-rated reviews highlight concerns about high costs for simple repairs, a minimum service charge that was not always clearly disclosed upfront, and occasional scheduling delays or limited availability for urgent calls.
Google rating: 4.9 out of 5 from 853 reviews (96% five-star).
Reviews on this page: 853 Google reviews (697 with written comments, 20 with photos).
Owner responses: the business replied to 91% of reviews.
Most recent review: November 10, 2026.
Service: Water Heater Installation Service serving San Antonio, Texas.
Data from Google, last updated November 11, 2026.
Star ratings
853 Google reviews we collected
4.9of 5
5 stars81596%
4 stars212%
3 stars71%
2 stars51%
1 star51%
Praise vs complaints
Phrases our text analysis found in 697 written reviews
99%praise
Praise1,50699%
Complaints181%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude35823%
Speed & response33422%
Quality & results26217%
Would recommend19313%
Price & value18812%
Communication1097%
Honesty & trust805%
What customers talk about
We read 697 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Thomas was very knowledgeable and great communicator!”
“His helper yelled out 'What' so Which I thought was pretty rude!”
“He knew I needed to get to work and was quick to get this taken care of.”
“The day they finally made it they were an hour late.”
“Caleb did a great job of getting my kitchen sink unclogged.”
“Great service from Reno and Kane extremely pleased with their work from beginning to end will recommend to all”
“Never again.”
“Professional, punctual, knowledgeable, and timely repairs at a fair price.”
“Very expensive for one hours worth of work on a cracked ball seal valve.”
“Very knowledgeable tech and answered all my questions!”
“I love doing business with Lee's repairs as they are reliable and always give quality results.”
People customers mention
Reno17 reviews
Thomas12 reviews
Caleb12 reviews
Chase10 reviews
Donald8 reviews
Hunter7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Always reliable and fast and easy. Great service as well!
Response from the owner · 15 hours ago
Thank you for your wonderful review! We're delighted to hear that you consistently find our plumbing repair service reliable, fast, and easy. Providing great service is always our top priority, and we appreciate you recognizing our efforts. We look forward to assisting you again whenever you need us.
Addie Langehennig5 reviewsiTotal number of Google reviews Addie has written across all businesses on Google Maps, not just this one.
Caleb did a great job of getting my kitchen sink unclogged. Made recommendations for future. He knew I needed to get to work and was quick to get this taken care of.
Price assessment: Reasonable price
Price: $200–400
Services: Drain cleaning
Response from the owner · 17 hours ago
Thank you for your wonderful review! We're delighted to hear that Caleb provided excellent service in getting your kitchen sink unclogged quickly. It's great to know that his recommendations were helpful and that he was efficient, understanding your need to get to work. We appreciate you choosing Lee's Plumbing Repairs.
Victoria Coleman10 reviewsiTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Reno and team did an excellent job finding the root cause of our leak in minutes. We had another company that came out , took 5 days, and insisted we needed 8k in reroutes. Reno was able to solve our issue with no reroutes for a minute fraction of that. I'll be recommending Lee's plumbing to all our neighbors!
Response from the owner · 20 hours ago
Thank you so much for your fantastic review! We are delighted to hear that Reno and our team were able to quickly find the root cause of your leak and provide a cost-effective solution without the need for extensive reroutes. It’s always our goal to deliver efficient and reliable service, and we truly appreciate you recognizing our efforts. We're especially grateful for your recommendation to your neighbors!
Sincerely,
The Lee's Plumbing Repairs Team
Bambi Eldridge5 reviewsiTotal number of Google reviews Bambi has written across all businesses on Google Maps, not just this one.
What a great job this company did for my mothers bathroom .Removed old tub and replaced with senior shower removed old toilet and put in taller one for my mother . very professional a great team to work with. Caleb just fixed another problem with old toilet very quick and professional .
Price assessment: Great price
Price: $1–200
Services: Toilet repair
Response from the owner · a week ago
Thank you so much for your wonderful review! We're delighted to hear how pleased you are with the work we completed in your mother's bathroom. It was our pleasure to assist with removing the old tub and installing a senior shower, and we're glad the new, taller toilet provides greater comfort. We truly appreciate your kind words about our team's professionalism and are happy to know you had a great experience working with us.
Paul Sim5 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Thank you for your wonderful review! We're so pleased to hear that you found our team knowledgeable and polite. We truly appreciate your feedback and look forward to serving you again should you need any plumbing assistance.
Kathy Wood8 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Thank you so much for taking the time to leave Lee's Plumbing Repairs a review! We're so glad we could assist you with your water emergency and provide same-day service. It's wonderful to hear that Caleb was courteous and knowledgeable, and that you found our pricing to be reasonable. We truly appreciate your kind words and your business.
Mike Vitello2 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Thomas was very knowledgeable and great communicator! We have been through a large remodel, just wish I would have Lee plumbing from the start!
Response from the owner · 4 days ago
Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that Thomas provided you with knowledgeable service and was a great communicator throughout your large remodel project. It means a lot to us that you wished you had chosen Lee's Plumbing from the start. We truly appreciate your kind words and look forward to assisting you with any future plumbing needs.
Josue HernandezLocal Guide · 60 reviewsiTotal number of Google reviews Josue has written across all businesses on Google Maps, not just this one.
The team was quick, professional, and willing to work with me. I will be making giving these guys a call first for future plumbing jobs.
Price assessment: Reasonable price
Price: $200–400
Services: Shower repair
Response from the owner · 4 days ago
Thank you so much for your wonderful review! We're thrilled to hear that our team was quick, professional, and willing to work with you. We truly appreciate you trusting Lee's Plumbing Repairs for your plumbing needs and look forward to assisting you with any future plumbing jobs.
Brendalyn TavelLocal Guide · 41 reviewsiTotal number of Google reviews Brendalyn has written across all businesses on Google Maps, not just this one.
Great customer service! Friendly and responsive! Affordable.
Response from the owner · a week ago
Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with our customer service and found our team friendly, responsive, and our pricing affordable. We truly appreciate your feedback and look forward to assisting you again in the future if you ever need our plumbing services.
Shawn Gray6 reviewsiTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
The service was excellent. Thanks Corrie and Lee's Plumbing.
Services: Plumbing leak detection
Response from the owner · a week ago
Thank you for taking the time to share your positive experience! We're so pleased to hear that you received excellent service from Corrie and the team at Lee's Plumbing. Your kind words are truly appreciated!
