PEST CONTROL SERVICES · WEST VALLEY CITY, UT
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%80+12Craft & service 20%42+8.4Value 10%65+6.5Momentum 8%49+3.9Track record 7%20+1.4Accountability 5%29+1.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%80+12Craft & service 20%42+8.4Value 10%65+6.5Momentum 8%49+3.9Track record 7%20+1.4Accountability 5%29+1.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORELegacy Pest Control
Better than 81% of pest control services · #10 of 52
5.0★78 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Legacy Pest Control for rodent extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$121–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#36 / 43
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 6 Google reviews tagged “Rodent extermination”
★★★★★ Dylan · 2 months ago
Charlie came out and did amazing work on our home to keep the pests away and to help with our mice problem. Excellent company to work with!
Paid $200+Great priceHome inspectionHornet & wasp exterminationRodent extermination
★★★★★ Keala · 7 months ago
They were incredible! They not only got here as soon as possible amid a very busy time for bugs/pests but they were very informative, friendly and reasonably priced.
Paid $200+Reasonable priceRodent exterminationBug & insect extermination
★★★★★ Mike · 10 months ago
I'm writing a review for Legacy Pest Control because I'm impressed with their responsiveness and excellent customer service. They just came a couple of days ago, so I'll need to do a follow up review to comment on the efficacy of their service. I called them on a Thursday, because my own efforts to take care of a…
Paid $200+Reasonable priceHome inspectionRodent extermination
★★★★★ Lisa · 4 years ago
Very nice and helpful.
Rodent extermination
★★★★★ Jill · Edited a year ago
Rating only, no written review.
Ant exterminationBee exterminationCockroach extermination+ Value
★★★★★ Kevin · 5 years ago
Rating only, no written review.
Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Legacy, grey = pest control services average
Rating over time
Price
$199+58% vs typical pest control services
Bar = middle half of what customers paid · gold mark = category median.
Great price 48%Reasonable 52%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%80+12Craft & service 20%42+8.4Value 10%65+6.5Momentum 8%49+3.9Track record 7%20+1.4Accountability 5%29+1.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
86
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
80
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
42
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
65
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
49
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
20
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
29
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+15 / −0
Professionalism
+16 / −0
Responsiveness
+16 / −0
Punctuality
+15 / −0
Value
+13 / −0
