Google reviewers rate Legacy Pest Management five stars based on fifty-three reviews, with the owner responding to all feedback. Customers consistently highlight the company's punctuality, thorough inspections, and effective treatment for pests like termites, rodents, and ants. Reviewers note clear communication, reasonable pricing, and careful attention to safety concerns regarding children, pets, and pregnant individuals. Services include residential and commercial pest control, with clients praising the team's responsiveness and ability to resolve issues quickly without pushing unnecessary add-ons.
Google rating: 5.0 out of 5 from 53 reviews (98% five-star).
Reviews on this page: 53 Google reviews (50 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 17, 2026.
Service: Wildlife serving San Diego, California.
Data from Google, last updated October 25, 2026.
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Customer reviews
5.0
★★★★★
53 reviews on Google
5★52
4★1
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
AB
amber braxton2 reviews
★★★★★
I recently noticed termites in my home and, in a panic, began calling pest control companies. I ended up hanging up because I wanted to contact my insurance company first. Before I could even reach out to them, Jonathan from Legacy Pest Control returned my call. I was hesitant to answer, but I’m so glad I did!
I shared my concerns with Jonathan, and he patiently listened. He explained that termites can be common during this season and reassured me that, as long as I wasn’t seeing any residue or other signs of activity, I should continue to monitor the situation.
What really stood out to me was his honesty and transparency. Jonathan told me he didn’t want to come out and take my money simply because I was seeing termites. Instead, he encouraged me to continue observing the situation and to call him if I noticed anything different.
As a homeowner, that level of honesty means so much to me. I appreciated that he took the time to listen, educate me, and ease my concerns without trying to sell me a service I might not need.
Jonathan, thank you for your kindness, honesty, and willingness to help—even over the phone! When I need pest control services in the future, Legacy Pest Control will definitely be my first call. You’ve earned my trust, and I look forward to doing business with you if the need arises.
If you’re looking for a company that values honesty and puts people before a sale, my experience with Jonathan was a great example of what customer service should look like!
Thank you
Pest type: Termites
Response from the owner · a week ago
Amber, thank you so much for taking the time to share this. I’m really glad Jonathan was able to talk things through with you, explain what to watch for, and help ease your concerns without pushing a service you didn’t need. We truly appreciate your trust, and we’ll be here anytime you want a second opinion or notice anything change.
Johnathon was super professional and accommodating to us. My wife is pregnant and we’re cautious about what kinds of chemicals she’s exposed to. He was thorough and assured us that everything is safe and effective. We appreciate his quick and efficient work!
Response from the owner · a week ago
Thanks so much, Spencer! I’m glad Johnathon was able to be professional and accommodating, especially with your family being extra cautious right now, and that he took the time to explain what was safe and effective. We really appreciate you noticing the thorough, quick, and efficient work.
Jon was fantastic to work with. I called about 7 companies on a Sunday and he was the only one that answered. He spent a lot of time answering all of my questions and explaining how the treatment works. His inspection was thorough and he really made sure I was comfortable with what would be done. He was patient, knowledgeable, and I would 100% use this company again. Can’t recommend enough!
Price: $200+
Services: Bug & insect extermination
Response from the owner · a week ago
Thanks so much, D—I'm really glad Jon was able to pick up on a Sunday and take the time to walk you through the treatment and answer all your questions. We appreciate you noticing the thorough inspection and how important it is to make sure you’re comfortable with the plan. Your recommendation means a lot to all of us at Legacy Pest Management.
Legacy Pest Management to the rescue!! We had a persistent ant problem that just would not go away,..one day after Legacy Pest Management showed up it appears we have wine the war! Thank you so much for QUICK and EFFECTIVE service-we will definitely be using for all our pest management needs!
Price assessment: Great price
Services: Ant extermination
Pest type: Ants
Response from the owner · a week ago
Ashley, thank you so much for the kind words! I’m glad we could put a stop to that persistent ant problem quickly and that you’re already seeing results. We really appreciate you choosing Legacy Pest Management and look forward to helping with anything you need in the future.
John is amazing! he’s so kind and patient with always shows up to get the job done. Thank you John!!!
Response from the owner · a week ago
Thank you, Allie! We really appreciate you sharing how kind and patient John was, and how he always shows up ready to get the job done. We’ll make sure he sees your note—thanks again for choosing Legacy Pest Management.
Jonathan of Legacy Pest Management really came through! When we had an ant “emergency”, he made it our home as soon as possible (within a couple of days), was responsive with texting and communicating about when he would be able to come, and did a great job discussing our needs around our home. I have a kid and a dog, and he was careful to place any indoor pest control out of the way, so there was no danger of anyone but the ants getting to it. Ants were gone quickly, and there haven’t been any further issues since he completed the service! Highly Recommend his services.
Price assessment: Great price
Services: General pest inspection, Ant extermination
Pest type: Ants
Response from the owner · a week ago
Dana, thank you so much for the kind review! I’m glad Jonathan was able to get out quickly for your ant emergency, communicate clearly, and tailor the treatment to your home while keeping your kid and dog safe. We really appreciate the recommendation, and we’re happy to hear the ants have stayed gone.
John was extremely efficient and knowledgeable. He came to our home quickly and did the work on the spot. His cost was very reasonable. I highly recommend!
Price assessment: Reasonable price
Price: $180–200
Services: Home inspection, Rodent extermination
Pest type: Ants, Rodents, Spiders
Response from the owner · 2 weeks ago
Thank you, Michele—I'm thrilled to hear John was efficient and knowledgeable, and that he was able to get to your home quickly and take care of everything on the spot. We really appreciate the recommendation and are glad you felt the pricing was reasonable.
I can't say enough good things about Jon at Legacy Pest Management. From the moment he arrived, he was friendly, honest, and easy to talk to. He completed thorough inspection. He shared practical tips that i could do myself to save money and never once pushed extra services.
What really stood out was that he even removed a rodent that had been caught in one of my traps before he arrived, at no charge. It's clear he genuinely cares about helping his customers.
If you're looking for affordable, trustworthy pest control and want to support a great small business, give Jon at Legacy Pest Management a call!
Price assessment: Great price
Services: Rodent extermination
Pest type: Rodents
Response from the owner · 2 weeks ago
Ali, thank you so much for taking the time to share this. I’m glad Jon’s thorough inspection, honest advice, and practical money-saving tips made you feel comfortable—and that he could take care of that trapped rodent for you at no charge. We truly appreciate your support and kind recommendation.
Legacy Pest Management provided incredible service! They responded and came out super fast, identified the situation right away, and handled it immediately with complete professionalism. It turned out to be a simple fix and wasn't even a major issue, but they treated it with top notch care and total efficiency. Couldn't have asked for better or quicker service. I’ll definitely be using them for any future needs!
Response from the owner · 2 weeks ago
Kaitlyn, thank you so much for the 5-star review. We really appreciate you noticing how quickly we got out there, identified the issue, and took care of it professionally even though it ended up being a simple fix. We’ll be here anytime you need us in the future.
Thanks, Ryan! I’m glad you were happy with the service and the results, and it means a lot that you found our team friendly and easy to work with. We appreciate you choosing Legacy Pest Management.