Don’t waste your time. Poor communication, poor customer service, undependable, and a total waste of time, effort, and gas. In reading reviews, I’d seen that the owner doesn’t honor his posted business hours, so I emailed him, well in advance, asking if he would be available after I got off work between 4:30-5:30 pm (as his business hours are listed online). I live approximately 40 minutes away, and I work on the exact opposite side of the metro. So, I didn’t want to waste my time and effort driving all that way to his office if he wasn’t going to be there. He emailed me that he would be in his office between 4:00-5:30 pm Monday through Friday if this week. Today, I emailed him, around noon, telling him that I would be coming today, during that time. After work, I drove through rush hour OKC traffic, from the entire opposite side of the metro, and when I arrived, the door was locked and no one answered the door. I went to a business next door, and they said, “This happens all the time.” This was a terrible experience and a waste of time and gas. I’ll take my business elsewhere to someone dependable.
Legend Video Transfer Inc
Legend Video Transfer Inc at a glance
Customers generally praise the quality of video and film transfers, noting successful conversions of damaged VHS, 8mm, and cassette tapes into digital formats. Positive reviews highlight reliable turnaround times, free shipping options, and the ability to recover audio from old media. However, low-star feedback cites poor communication and unreliability, specifically regarding the owner's failure to adhere to posted business hours. The business holds a 4.8 rating from 30 reviews, with the owner not replying to any customer comments.
- Google rating: 4.8 out of 5 from 30 reviews (90% five-star).
- Reviews on this page: 30 Google reviews (21 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: March 27, 2026.
- Service: Video Production Company serving Oklahoma City, Oklahoma.
Data from Google, last updated November 10, 2026.
Star ratings
30 Google reviews we collected
- 5 stars2790%
- 4 stars27%
- 3 stars00%
- 2 stars00%
- 1 star13%
Praise vs complaints
Phrases our text analysis found in 21 written reviews
- Praise1583%
- Complaints317%
Topic share
How often each topic comes up in the written reviews
- Quality & results950%
- Would recommend317%
- Price & value211%
- Staff & attitude16%
- Speed & response16%
- Communication16%
- Honesty & trust16%
What customers talk about
We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He did a fantastic job, highly recommend Legend Video Transfer!”
“” This was a terrible experience and a waste of time and gas.”
“Got my parents vhs tape from over 30 years made into DVD he had it done same day and the case and design of CD looks amazing great service highly recommend.”
“My only complaint is he's often not there during stated business hours due to family commitments, but the service is well worth it.”
“Along with the DVD's he put the title of the VHS tapes and he also provided a very nice DVD case!”
“I’ll take my business elsewhere to someone dependable.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customer reviews
4.8 ★★★★★ 30 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Charlie is a amazing human being! He took my grandmas 78 from the 40s and digitized it so we could all hear her voice again. He did a fantastic job, highly recommend Legend Video Transfer!
Nervous...... My cousin found a cassette tape of my dad and his dad (who recently passed away) playing guitar and singing... This tape had to be over 40 years old. I was worried about the condition and if it was even possible to recover the audio.... My dad passed away 30 years ago and i haven't heard his voice since... I received the files from Legend yesterday and made my heart smile... They were able to recover the recordings!!! Hearing my dad and uncle play and sing again was just amazing! Legend did an amazing job! :)
- Price assessment: Great price
Did severfal fantastic jobs for me.
- Price assessment: Great price
I took an old VHS that was extremely damaged really didn't think I would ever get to see what was on it again. It was fixed put on DVD and is amazing. I will be bringing all my tapes here !!! Thank you from the bottom of my heart for what you do!!!
Great job, great service, thanks.
Great service, and work of the highest quality.
Charlie will move Heaven and Earth to convert your old tapes and film to DVD. I've brought in mere scraps of 8mm film and he was still able to stitch it together into something presentable. My only complaint is he's often not there during stated business hours due to family commitments, but the service is well worth it.
Great service
Excellent work
Business details
- Address: 3816 N Meridian Ave #112, Oklahoma City, OK 73112
- Phone: (405) 949-9781
- Website: legendvideotransfer.org
- Service area: Oklahoma City, OK