Google reviewers rate this Toledo carpet cleaning service five stars based on two hundred and twelve reviews, noting that the owner has not replied to any feedback. Customers frequently praise punctuality, professional communication including automated reminders, and reasonable pricing compared to franchises. The team handles residential and commercial spaces, effectively removing pet stains, odors, and high-traffic marks while caring for furniture. Although most experiences are positive, a small number of low-star reviews cite dissatisfaction with specific cleaning results or unreturned phone calls.
Google rating: 5.0 out of 5 from 212 reviews (99% five-star).
Reviews on this page: 212 Google reviews (180 with written comments, 11 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: November 7, 2026.
Service: Interior Cleaning Service serving Toledo, Ohio.
Data from Google, last updated November 10, 2026.
Star ratings
212 Google reviews we collected
5.0of 5
5 stars21099%
4 stars00%
3 stars00%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 180 written reviews
99%praise
Praise33899%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8826%
Quality & results8726%
Speed & response6920%
Would recommend5616%
Price & value226%
Communication144%
Honesty & trust41%
What customers talk about
We read 180 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the first phone call to when they completed the job, they were prompt, respectful and our floors exceeded our expectations!”
“They did an excellent job on my living room, dining room, & hallway carpeting.”
“My high traffic area was terrible and the guys have it looking good as new.”
“I scheduled a cleaning with Legendary Carpeting, and they were very prompt.”
“I respect the professionalism will definitely recommend this business to others.”
“Response time was quick, prices reasonable (better than big name franchise), very courteous and professional.”
“They had great communication, and were fast and friendly.”
“He was very honest about what the outcome would be.”
People customers mention
Cleaning3 reviews
Riley3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
This company and it’s workers are all class acts! From the first phone call to when they completed the job, they were prompt, respectful and our floors exceeded our expectations! I have never encountered a more polite group of people and they made sure everything was taken care of before they walked out the door! We will definitely be using them again!
Price assessment: Reasonable price
Services: General carpet cleaning, Service not listed
Margaret L WilliamsLocal Guide · 42 reviewsiTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
I scheduled a cleaning with Legendary Carpeting, and they were very prompt. I had just recently moved into my apartment. The previous owner had a cat & there was cat hair embedded throughout the carpet. So obviously, the apartment complex didn't bother to put in new carpeting or even shampoo the previous carpeting. They came in, inspected the carpeting, pre-spotted all the traffic spots, and they got to work. They did an excellent job on my living room, dining room, & hallway carpeting. I will be a customer for life.
Price assessment: Great price
Price: $100–150
Services: Carpet steam cleaning
Dana Johnson11 reviewsiTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
We had a pet accident spot on our new carpet which I tried to get out myself for hours. Quintin's equipment and cleaning/odor eliminating solutions were vastly superior.
Response time was quick, prices reasonable (better than big name franchise), very courteous and professional.
Update: November 2026, we had him back and again he and his crew were great!
Ron Gillmore2 reviewsiTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
I only wish I had taken pictures of the carpet before cleaning to show just how great of a job they did. Very efficient, done in just over a hour. Excellent job removing set in, high traffic area stains! Highly recommend.
Price assessment: Reasonable price
Price: $200–250
Services: Carpet steam cleaning
Louann F.2 reviewsiTotal number of Google reviews Louann has written across all businesses on Google Maps, not just this one.
Very professional and was on time. Truly personable and got the job done which my carpet looks great definitely will use again and recommend! Thanks much
Price assessment: Great price
Services: Carpet steam cleaning
Danielle Chamberlin3 reviewsiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Quinton was on time, friendly, personable and professional. Came in , got to work, was quick and efficient. My rug looks 10 x better and we are ready for the holiday season.! I highly recommend Legendary Carpet Care. Oh, and he is a locally owned small business. I love supporting those.😊
Price assessment: Great price
Price: $150–200
Services: Carpet steam cleaning
Love Lay4 reviewsiTotal number of Google reviews Love has written across all businesses on Google Maps, not just this one.
Booking the appointment was very easy online. Arrival time was within what was advised, he was very professional. I respect the professionalism will definitely recommend this business to others.
Price assessment: Great price
Price: $150–200
Services: Upholstery cleaning
Craig Teamer3 reviewsiTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
I was very pleased with the work from Legendary Carpet Care. The company was on time, and I appreciated the automated outreach to confirm the appointment and arrival time. Legendary cleaned carpets in our family room and basement, and they look like new. I would definitely recommend and use them again!
