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Legendary Energy

5.0 ★★★★★ · 263 Google reviews · 37 photos
HVAC contractor · Phoenix, AZ

Legendary Energy at a glance

Google reviewers rate Legendary Energy 5.0 out of 5 based on 263 reviews, with the owner responding to 70 percent of comments. Customers frequently praise the company for punctual arrivals, clear communication, and fair pricing during AC repairs, installations, and maintenance. Recurring themes include quick response times for emergencies and thorough diagnostic work. One criticism notes a delayed arrival for a warranty-assigned emergency, where the customer waited four hours after calling on a weekday.

  • Google rating: 5.0 out of 5 from 263 reviews (99% five-star).
  • Reviews on this page: 263 Google reviews (206 with written comments, 4 with photos).
  • Owner responses: the business replied to 70% of reviews.
  • Most recent review: October 21, 2026.
  • Service: HVAC Contractor serving Phoenix, Arizona.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

5.0
★★★★★
263 reviews on Google
5★260
4★2
3★0
2★0
1★1

Reviews from Google, shown as published (original wording, unedited).

nonunnal6 reviews
★★★★★

Victor and his crew helped diagnose, and repair the AC properly. Finally came time to get a new unit to replace the 30 year old AC and the new install was as smooth as it can get. Vincent is very knowledgeable and honest with his work and rate. Thank you!

Review from Google · view on Google
Areena Swarup2 reviews
★★★★★

Victor is great and very knowledgeable about his trade - he never overcharges and tries the least expensive ways first before recommending a new AC!

Response from the owner · 3 weeks ago

Thank you so much for the kind words! Taking an honest, transparent approach—troubleshooting the simplest and most cost-effective solutions before ever suggesting a full replacement—is always our policy. We take great pride in delivering expert, knowledgeable service that keeps your home comfortable without breaking the bank. We truly appreciate your business and your trust in our team!

Review from Google · view on Google
Bob KendigLocal Guide · 20 reviews
★★★★★

Met Victor on the job site. Very good first meeting. Looking forward to working with his company.

  • Price assessment: Not sure
Response from the owner · a month ago

Thank you for taking the time to share your initial feedback! We are thrilled that your first meeting with Victor went so well and made a great impression. We look forward to working together and delivering a seamless, top-quality experience on your project!

Review from Google · view on Google
Natasha Gieber7 reviews
★★★★★

The service techs were very communicative from beginning to end, on time, respectful of property and quick to solve the problem. My particular air conditioning needs took two visits, but the problem was solved within 24 hours of the first visit. What impressed me most was how concerned the team was about getting the AC issue managed quickly for my family’s needs, as well as how they all worked together to troubleshoot with my particular air-conditioning issue. I would definitely use this company again!

  • Price assessment: Reasonable price
  • Price: $1–200
  • Services: HVAC system repair
Response from the owner · a month ago

Thank you so much for taking the time to write such a thoughtful review! Troubleshooting complex A/C issues quickly and working together as a team is what we strive for, especially when your family’s comfort is on the line. We always aim to be punctual, respect your home, and keep open lines of communication every step of the way—even when a fix requires a follow-up visit. Getting everything fully resolved within 24 hours was our absolute priority. We truly appreciate your business and look forward to helping you again in the future!

Review from Google · view on Google
Jessica Gleave5 reviews
★★★★★

I am very disappointed in my service with this company. My warranty company assigned them to my house when I had an emergency ac outage. I was assigned on Sunday, which they were closed. I called Monday, but did not get an answer back due to the holiday. (I understand). Then I called again, me not them, Tuesday morning and they could not come until Wednesday NIGHT. I spent 4 hours waiting for them to adjust. At first the technician tried to tell me that there was not a problem and they really need to see the issue the day it happens (insert eye roll here). He did say he had to go get a part to fix the unit, but was gone over an hour with no communication. Then told me "its fixed" but did not check if cool air was coming out of my vents or not. I let my ac run for 3 hours after he left, and it was still not working and honestly worse. I ended up calling a completely different company outside of my warranty, and come to find out the fan they put in my unit was the wrong size and model for what I needed. So they made it so much worse and I had to pay to replace it. So not only did it take almost 4 days for them to even come look at my issue, they made it worse rather than fixing it. I do not recommend this company.

Response from the owner · a month ago

Thank you for sharing your experience. We understand how frustrating it is to be without air conditioning, especially during an emergency, and we are sorry for the frustration this situation caused. We would, however, like to clarify a few details regarding the service call. The work order was assigned to us during a three-day holiday weekend while our office was closed. We first spoke with you on Tuesday, at which time we explained that we were already booked and could not get to the property until Wednesday afternoon. We also recommended having the warranty company reassign the work order if you needed someone sooner, and we explained the steps to do so so that you could receive faster service. On the day of the appointment, we contacted you to let you know that our technician was on the way. When the technician initially inspected the system, everything was operating normally and there was no apparent issue. As he was leaving, he noticed that the condenser motor stopped working. He began replacing the motor, but needed an additional part. He explained that he needed to leave to obtain it. Unfortunately, the closest supplier did not have the part in stock, so he had to travel to another location, which resulted in the extended wait. We acknowledge that the technician should have communicated that delay to our management, and we apologize for the lack of communication during that portion of the visit. Once the repair was completed, the system was tested and was operating normally at that time. Later that evening, we received your voicemail stating that the system was no longer working. We contacted you first thing the following morning and arranged a follow-up visit, with our technician prepared to return within approximately two hours. About 30 minutes later, you contacted us and cancelled the appointment. We understand that you ultimately chose to have another company inspect the system. We cannot speak to another company's diagnosis or conclusions regarding the part that was installed, but we do regret that the situation resulted in additional frustration and expense for you. Had we been given the opportunity to complete the follow-up visit, we would have done everything we could to diagnose and resolve the issue. We take customer satisfaction seriously. While we strive to get every repair right the first time, we are also human and recognize that mistakes can happen. When they do, our goal is to communicate, take responsibility, and make every reasonable effort to correct the problem. We appreciate the feedback and will use it to improve our communication and service moving forward.

Review from Google · view on Google
Kevin Bieber3 reviews
★★★★★

Very professional, reinsulated the ceiling, other companies said they couldn't do it because of the low ceiling, but they got it done.

  • Price assessment: Reasonable price
  • Price: $2,000+
  • Services: Service not listed
Response from the owner · a month ago

Thank you for taking the time to share your feedback! We are thrilled that our team was able to step up and successfully complete your ceiling re-insulation, even when the tight space posed a challenge for others. Finding practical solutions for tough jobs is what we strive for, and we are glad we could deliver professional results for your home. We truly appreciate your business and trust!

Review from Google · view on Google
Matt Spencer8 reviews
★★★★★

Cesar presented this morning promptly at 7am (for a 7-9 time slot). He checked out the unit and made a quick repair. Cesar was very courteous, polite and professional. Kudos, once again!

  • Price assessment: Great price
  • Services: A/C system maintenance
  • Positive: Responsiveness, Punctuality, Professionalism
  • Services: A/C system maintenance
Response from the owner · 4 years ago

Thank you Matt for taking your time to leave us this review. We do our best to make it out to our customers as soon as we can. We are glad we met your needs and we look forward to future legendary experiences.😊

Review from Google · view on Google
Chuck BiehnLocal Guide · 29 reviews
★★★★★

We found them through a Home Warranty who of course will pay for barely any of the work but Victor was probably the best contractor I have dealt with in years. Friendly, knowledgeable and went above and beyond what was called for. I definitely recommend him!

  • Positive: Responsiveness, Quality, Professionalism
  • Services: HVAC system repair
Response from the owner · 3 years ago

Thank you, Chuck, we appreciate you taking the time to write us a review and for your recommendation, We feel honored to hear we are the best you have dealt with in years we take pride in our HVAC repairs and look forward to many more legendary experiences.

Review from Google · view on Google
Robert Benge3 reviews
★★★★★

Did a good check Of equipment and fixed as needed

  • Price assessment: Not sure
  • Price: $1–200
Response from the owner · a month ago

Thank you for taking the time to leave a review! We are glad to hear that our team performed a thorough equipment inspection and handled all the necessary repairs efficiently. Ensuring everything is running safely and properly is always our top priority. We truly appreciate your business and support!

Review from Google · view on Google
Wilmice willsam5 reviews
★★★★★

Great service. Helpful and professional technician.

  • Price assessment: Reasonable price
  • Price: $1–200
  • Services: HVAC system repair
Response from the owner · a month ago

Thank you so much for the review! We are glad to hear that our technician provided helpful, professional service for your HVAC system repair. Keeping your home comfortable and running smoothly is always our top goal. We truly appreciate your business!

Review from Google · view on Google

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