Google reviewers rate Lendmark Financial Services LLC 4.7 out of 5 based on 77 reviews, with the owner responding to 92% of feedback. Customers frequently praise the staff's friendliness, communication, and ability to expedite loan approvals for vehicles and personal needs. Positive comments highlight the ease of the online service and the team's flexibility in assisting clients. However, low-star reviews criticize the high interest rates, unexpected fees, and discrepancies between advertised services and actual capabilities, such as check cashing.
Google rating: 4.7 out of 5 from 77 reviews (88% five-star).
Reviews on this page: 77 Google reviews (58 with written comments, 1 with photos).
Owner responses: the business replied to 92% of reviews.
Reviews from Google, shown as published (original wording, unedited).
BK
Ben Kline10 reviews
★★★★★
They dont cash checks like the internet states.
Response from the owner · 2 weeks ago
Hello Ben, We're truly sorry to hear about your disappointment. Your satisfaction means a lot to us, and we're committed to addressing your concerns promptly.
Rest assured, resolving this matter is a top priority for us. Please don't hesitate to reach out to us at https://www.lendmarkfinancial.com/Contact.
The Ashtabula office was great ! They are all friendly and work with people to get their loans approved and completed.
Thank you! Your office is the best.
Response from the owner · 5 months ago
Hello Sandra, Appreciate the fantastic review and for sharing your thoughts with Lendmark Financial. We're all about top-notch service, and we're thrilled to hear we hit the mark! It's customers like you that make what we do so rewarding.
Sarah was very communicative ! She explained absolutely everything to me . This is my first loan and I feel very comfortable and confident about my decision! I appreciate her and the team as well
Response from the owner · 5 months ago
Hi Jordan, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!
Sarah Was amazing in helping me during a medical financial
Hardship. They will truly go out of there way to make a situation work for you!! You bet they have my business in the future for sure!! Thanks guys you are all awesome but Sarah gets the gold star today😃