Amber and Wendy were amazing! Not only did we feel welcome but the customer service, the prices, the bling of the jewelery was way better than we expected. My fiancee was happy, I am happy and we are ready for our civil wedding now ❤️✨💍 If I had to choose one word, it would be unbeatable, nowhere will you find customer service like Amber and Wendy and nowhere will you find jewelry like here. They have so many options. Thank you to the owner for the help as well and a las chicas for the great attention! God bless y'all and I think it won't be the last time we see each other! Highly recommended and even though it's a drive to get here, it'll be worth it, I assure you! They also gave us nice gifts ✨🙏🏻 and the boxes for the rings are beautiful. Check them out!
Leo Jewelers
Leo Jewelers at a glance
Customers frequently praise the store's friendly, knowledgeable staff and willingness to accommodate specific budgets. Positive reviews highlight the quality of gold and diamond items, as well as the personalized assistance provided during ring and bracelet purchases. However, low-star reviews describe recurring issues with stones falling out of engagement rings and wedding bands, along with complaints about unfulfilled repair promises and dismissive management interactions regarding business inquiries.
- Google rating: 4.9 out of 5 from 307 reviews (98% five-star).
- Reviews on this page: 307 Google reviews (295 with written comments, 11 with photos).
- Owner responses: the business replied to 8% of reviews.
- Most recent review: October 18, 2026.
- Service: Jeweler serving Greenbelt, Maryland.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
They work with you and offer great products! We got quince items from them and a gold bracelet with diamonds.
Amber was perfect. 💯 go with her.
Amber is the best and will take care of you from beginning to end
Amber was exceptional! She can sell me anything. Loved her personality ❤️ A sweetie pie!
amber was amazing help !! love her !! the best !!
Excelente servicio de parte de Ambar y Wendy y muy buenos precios. Somos clientes y siempre volvemos a esta tienda.
Amber the customer service was very helpful and polite..Excellent service
I purchased my wife’s engagement ring and wedding bands from this store, and unfortunately, we’ve had ongoing issues with the stones falling out. My wife’s engagement ring has been repaired about three times, including on 08/06/2026, just two days before our wedding. Within about a week and a half, another stone fell out. My brand-new wedding band also lost a whole row of stones within two weeks. Each time, we were made to pay again for the same problem. I understand their policy regarding CZ stones, but my concern is the repeated stone loss and failed repairs. Instead of properly investigating why this keeps happening, we’re repeatedly being charged for repairs that don’t last. What makes this even more disappointing is that when my wife brought the rings back, the manager told her, “Would you like to go somewhere else to get it fixed?” Then, when they called to let me know the rings were ready, I asked about having to pay again. During that phone call, the manager brought up the review I had posted here. I found that completely unprofessional and unnecessary. I was calling to discuss my jewelry and the repair—not to have my review brought into the conversation. UPDATE: I purposely waited 5 days after they called to say the rings were ready. I wanted to see if any stones would fall out while they were still under their care. I picked them up yesterday, literally did nothing but play Grand Theft Auto, even made sure the ring didnt get wet and woke up to the same gems already out AGAIN. We also got a second opinion from another professional jeweler, who told us the repairs appeared to have been done using cheap/low-quality glue. At this point, we’re taking our rings somewhere else. We’ve given them multiple opportunities to make it right, and we’re done paying repeatedly for the same problem.
Thank you for sharing your concerns. We are sorry to hear that you are disappointed with your experience, and we understand how frustrating it can be when a stone becomes loose or falls out. However, we would like to clarify an important point for anyone reading this review. The jewelry purchased was 925 sterling silver and CZ (Cubic Zirconia), and our policy regarding stones and breakage was clearly disclosed at the time of purchase. The original sales receipt specifically stated “No Guarantee on CZ stones or breakage” and the customer signed the receipt acknowledging the terms and conditions of the purchase. The original engagement ring was purchased in 925 sterling silver with CZ (Cubic Zirconia) stones. When concerns regarding the stones were previously discussed, we clearly explained the nature of the material and that CZ stones were not guaranteed against loss or damage. Despite being aware of these characteristics, the decision was made to purchase the wedding bands in the same 925 sterling silver and CZ combinations. At the time of purchase, our policy was again explained, and the customer was provided documentation reflecting these terms. 925 sterling silver is a relatively soft metal compared with gold and platinum, and settings can be affected by normal wear, impact, bending, or everyday use. This can result in stones becoming loose or falling out. This is one of the reasons we make our policies clear before the purchase. We understand that the customer may be unhappy with the outcome, but it would not be accurate to suggest that this policy was not disclosed or that the customer was unexpectedly charged contrary to the agreed terms. Our store has a written policy, and we apply that policy consistently to all customer. We also take concerns about the quality of our repairs seriously. Whenever jewelry is brought back to us we are willingly to inspect it and discuss the available options with the customer. However a CZ stone loss is not something our policy store guarantees against, which is why this policy is clearly stated at the time of the purchase. We value our customer and take pride in providing honest and transparent service. While we respect that the customer is disappointed, we also believe it is important to provide the complete and accurate context behind this situation. We want everyone to feel welcomed and taken care of, our intention was simply to suggest having the jewelry inspected at another location after the repair, as an additional option, and not to imply that we did not want to assist you. We appreciate your feedback and are sorry for any confusion this may have caused. - Leo Jewelers
Very friendly sales person. Ambar Knows everything about jewelry. I will recommend my friends.
Business details
- Address: 6102 Greenbelt Rd, Greenbelt, MD 20770
- Phone: (301) 441-1015
- Website: leojewelers.com
- Service area: Greenbelt, MD