Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts
Google reviewers rate Leo's Clubhouse Cat Hotel five stars based on forty-two reviews, noting that the owner responded to only two percent of feedback. Customers frequently cite daily photo and video updates, prompt communication, and a clean facility with private rooms as key benefits. Many mention the veterinarian-owned status and flexible scheduling, such as accommodating last-minute bookings or specific dietary needs, as sources of peace of mind during their trips.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff are all friendly, responds to text messages promptly and the cats were well taken care of.”
“This is our go-to, and we’d recommend them without hesitation to anyone who wants the absolute best care for their cats.”
“They were incredibly accommodating, communicative, and kind throughout the entire process.”
“Debbie was a joy to work with, patient, responsive, proactive, kind, flexible, and genuine.”
“If you’re looking for a place you can completely trust with your pets, this is it.”
“I and my kitties all had a wonderful experience.”
“While cost is subjective, we found the price to be perfectly reasonable.”
praise complaint · found by our text analysis, Google review wording unchanged.
Leo’s was fantastic. Daily photo updates, safe stress-free environment for nervous kitties. I could relax on my trip and know my cat was being well taken care of. Easy drop off and pick-up. Easy to book online.
The staff are all friendly, responds to text messages promptly and the cats were well taken care of. The facility is clean and rooms are really nice and cool. We will definitely use them again!
Very lovely place. They sent pictures of my princess to let me know how she was doing. I couldn’t have left Princess Doughnut in better hands. Amazing people and highly recommend.
Our cat Pierce stayed for two nights while we were being tented. Debbie was very gracious and found a way to fit us in & we were very grateful. Our boy Pierce was appears a bit nervous the first night, but by the second night he had settled in and was relaxing in a shelf when we came to get him on the third day! We were so happy to see that! Would highly recommend this Cat Hotel! Your cat will be safe, comfortable & well cared for. 😊
If you’re looking for a place you can completely trust with your pets, this is it. From the moment we arrived, it was clear how much care and attention they put into everything. The facility is spotless, the environment is calm, and the entire experience feels personal rather than transactional. What really sets them apart is how genuine they are. This is a family-run business that treats your pets like their own. Our (four) cats had never stayed anywhere before, and we were honestly nervous—but they settled in so easily and came home relaxed and happy. That alone says everything. They were incredibly accommodating, communicative, and kind throughout the entire process. There are plenty of options out there, but this place stands out in every way. We wouldn’t trust anyone else moving forward. This is our go-to, and we’d recommend them without hesitation to anyone who wants the absolute best care for their cats.
Enya's stay at Leo's clubhouse was amazing. I got daily updates with videos and pictures. They were very friendly and accommodating. Having a vet owned kitty hotel provides a peace of mind that can not be beat. I will definitely call Leo's clubhouse again in the future.
This is the only place we’ll take our cat to when we go on vacations. They are the best! Leo’s cares for your fur baby like their own. The environment is clean and the owners are wonderful! They also send us daily updates and pictures! ❤️
I used Leo's in a pinch, I had to fly out of state for a funeral, and have never left my cat before this. With little time for research, Debbie at Leo's was so helpful in answering my many questions and concerns. The facility is so clean, nicely decorated and designed with cats in mind. You can rest at ease knowing there is a Vet that comes by to visit, my cat is young & healthy so not a big concern but a nice feature. I mostly loved the personal updates I got each day from Leo's, received photos and a small paragraph letting me know how he was doing. I could focus on being away with my family in a time of need and not have the added stress of wondering if my beloved cat accidentally escaped my home or the sitter was feeding him enough! Leaving my cat at Leo's was the best decision I could make as a Cat Mom and I highly recommend them and will no doubt be using them again for any future trips of mine. Thank you Leo's!
Our cats were very lucky to be able to stay at Leo's Clubhouse! Ryan and Debbie were amazing at coordinating our last minute needs and took great care of Sushi and Poké! They sent pictures and updates every day! Their room was very clean and spacious for roaming about. I would highly recommend Leo's Clubhouse the next time you need a home away from home for your Cats!
Cat loves it, comes home happy every time. Having their own territory is everything. Previous cat sitter our cat would hold a grudge for a week afterwards and pee out of the litter box. Little tyrant.