Leon L Sirum & Co

honest fair fast

Had a flat on a side street in Greenfield & reached out through AAA for someone with upper body strength to help us out. Shaun showed up with the fastest of any AAA call I've had & had us done in minutes! Very friendly & informative, told us there was a good chance the tire could be patched. He was right! Thanks Shaun & Sirums!

• Price assessment: Not sure
• Services: General repairs & maintenance

Outstanding work again! Great price for the work done. Would highly recommend.

Very professional and timely

• Price assessment: Reasonable price
• Services: Air & cabin filter replacement, General repairs & maintenance, Electrical

This is a shop that does not stand behind its work or its warranty, attempts to sell you work you don't need as a solution, and then refuses to take responsibility even when the evidence is clear enough that the Northwestern District Attorney's Office took the case. My catalytic converter was replaced at Leon in Feb 2025 at 160,318 miles. It started to leak in April 2026 at 172,001 miles. It was still under warranty. Shippee Auto flagged the leak and said I should go back to Leon to have it replaced. Leon checked the leak on 5/15/26, confirmed it was coming from the other catalytic converter (the much less expensive one), and wrote me an estimate for work I did not need. I went back to Shippee's for something else, and they confirmed for a second time that the leak is coming from the catalytic converter Leon replaced. Anita Wilson, Consumer Protection Coordinator at the Northwestern District Attorney's Office, agreed to take the case. Ben, the owner of Leon L Sirum Co Inc, spoke to Anita on August 12th. He said he would work with me on the warranty, but I would have to find a way to get the part to him. The problem is I live 5 hours away now, and I already made the trip for him to tell me the leak wasn't in the part he replaced. Ben said the reason I have to transport the part is the negative reviews I posted about his business. He stated to Ms. Wilson that he personally looked at my vehicle and that he did not do anything wrong. If he did not do anything wrong, why would he be willing to work with me on the warranty of a part he claims he did not replace? Instead of doing the right thing, he tried to leverage the removal of my negative review to get me to transport the part to his shop. I agreed to remove the review after the issue was settled, and not before. That was not good enough for Ben. Instead, he wanted me to transport the part myself or remove the negative reviews without any guarantees that the warranty would cover the cost of the work.

• Price assessment: Overpriced
• Services: Transmission

I have been having Sirums do work on my cars for 10 or 12 years, I have never had a bad experience and would definitely recommend them.

• Price assessment: Reasonable price
• Services: General repairs & maintenance, Auto engine diagnostic, Body & Trim, Brakes, Air conditioning

They were fast, efficient, and I didn’t feel like I got overcharged or anything. They also had great customer service and clearly care about the work they do.

• Price assessment: Reasonable price
• Services: Exhaust

Such terrific service!

I cannot recommend this place enough! This is the most honest mechanic I’ve ever dealt with. They truly care about what’s best for their customers instead of what makes them the most money. I originally went in thinking I needed a new tire. They told me they would have to order one, but Ben went above and beyond by calling around to other shops to track one down locally. He even arranged to have it brought over so I wouldn’t have to come back another day. I already knew the cost of the tire, so when my bill came out to only $15.99, I thought there had been a mistake. Ben came out and explained that while changing the tire, he decided to inspect it first and discovered it only had a nail in it. They patched the tire instead of replacing it. Most places would have just sold me the new tire and made more money, but they took the time to actually check the problem and saved me a huge expense. Even after all the extra effort of finding and arranging the tire, they only charged me for the patch. When a mechanic talks you out of spending money you were fully prepared to pay, you know they’re trustworthy. I’m a customer for life!

Friendly, honest, and affordable. Gets you in as soon as possible.

• Price assessment: Reasonable price
• Services: Oil change